Skype Premium Account; still getting pop-up ads.

Ads are popping up in the client for Skype credit and Skype premium, despite having a paid premium account in good standing. I contacted support and was told by two different agents that I had to purchase Skype credit on top of the Premium account to get rid of these ads.
http://www.skype.com/en/premium/ specifically states that a Premium Account has NO advertisements, not SOME advertisements. This smacks of false advertising.
In addition, I get an error pop up in the client if I try to save my options settings with call forwarding enabled that states "You need to have some Skype Credit to forward calls to mobiles or landlines" despite that being included in my premium subscription. I can set up call forwarding via the website with no trouble, and it works fine, but then I am unable to change my skype settings without deactivating it and going through the whole process again to get it active.

Hello,
I've escalated this issue for further examination. Thank you for reporting it.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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I downloaded Skype onto my MacBook Pro with OS X Yosemite, now I'm getting redirected to Bing search engine, also, I'm getting pop up ads non stop! How do I get the pop ups removed?

I downloaded Skype onto my MacBook Pro with OS X Yosemite, now I'm getting redirected to Bing search engine, also, I'm getting pop up ads non stop! How do I get the pop ups removed?

Only download software from the developer's web site.
Please review the options below to determine which method is best to remove the Adware installed on your computer.
The Easy, safe, effective method:
http://www.adwaremedic.com/index.php
If you are comfortable doing manual file removals use the somewhat more difficult method:
http://support.apple.com/en-us/HT203987
Also read the articles below to be more prepared for the next time there is an issue on your computer.
https://discussions.apple.com/docs/DOC-7471
https://discussions.apple.com/docs/DOC-8071
http://www.thesafemac.com/tech-support-scam-pop-ups/

Although I have 'Block pop-ups' turned on, I'm still getting pop-ups. How can I fix this?

I've triple checked the 'blocked pop-ups' is turned onion my settings, I'm still getting pop-ups and want them to stop. Any help?

Sorry, this is for my ipad 2. Any help would be appreciated!

I am getting pop up ads whenever on the web

Got a Macbook Air. After searching the web for a tool to convert a YOUTUBE video to MP4, and trying several, I am getting pop up ads everywhere no matter which search engine.
Tried to check for unusual things in applications, library etc.

This may solve your problem:
http://www.thesafemac.com/new-adware-removal-tool/
Ciao.

I removed Creative Cloud but I still get pop-ups asking me to log in....why and how do I get rid of it?

I removed Creative Cloud but I still get pop-ups asking me to log in....why and how do I get rid of it?

Looks like you didn't uninstall; you just logged out. Go to the Windows Control Panel, Programs and Features (in Win7; may be different in your version of Windows). right click on each Adobe CC app you want to uninstall and select "uninstall". Then uninstall CC itself.

I have adblock but still get pop ups and ads

I get pop ups and ads on both safari and google chrome and have an adblocker on both. These pop ups are ads in many different ways most common is a new tab opening usually that stupid mac keeper website.

You installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot" or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Getting Pop Up Ads on my Mac Book Pro All of a Sudden, Regardless of Which Browser I use (Chrome, Safari, FireFox)

I'm getting Pop Ads via Google Chrome / Safari / Firefox all of a sudden in the last 2 weeks. I use a Mac Book Pro OS X (10.6.4). I've never had pop up problems w/ Mac before, I've been using Mac for a few years. I've also been using Google Chrome ever since it came out and haven't had any pop ups occur. However, in the last 2 weeks, I'm getting pop ups all the time. Sometimes when I click a link, it redirects me to a pop up first. My settings on Chrome are still set to "Do not allow any site to show pop-ups." However, they are still popping up. How do I stop the pop ups?
Updates:
Also, even if I don't click a link, I'm getting pop ups. 4/24/11
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~AppleGir1

I keep getting pop up ads on all my browsers since I installed mackeeper

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Thanks in advance.

If you do not want to install additional software, use the method given by Apple.
   Removing the adware manually by following the “HowTo” from Apple.
   http://support.apple.com/en-us/HT203987
Otherwise try this.
This app will remove existing adware. This will not prevent any future adware infection.
You can uninstall this app after using it.
1. Use free AdwareMedic to remove adware
    http://www.adwaremedic.com/index.php
   Install , open, and run it by clicking “Scan for Adware” button   to remove adware.
   Once done, quit AdwareMedic.
2. Safari > Preferences > Extensions
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3. Safari > Preferences > Search > Search Engine :
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MacKeeper removal:
http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/

Authorize deathorize computer still get pop-up to authorize certain songs

I had a problem with iTunes 8.1--it kept asking me to authorize each title. I reverted to 8.0.4 but still to no avail. I deauthorized my computer (STORE pull-down menu) and reathorized it but still get the same pop-up window asking me to authorize certain titles. Once I go to the trouble of doing this it still doesn't play and then when you click on the song again, again the pop-up window comes up. What is the work around to get iTunes to recognize that all my titles are authorized?

So I am unclear, did you purchase these songs or import them from a cd?
If you imported them and still have the CD try importing them again and see if they work the delete the others.
Or if you purchased from itunes re-dowwnload and see if they work. Maybe they are corrupted files and this should resove it.

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-Apple //GS

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Check the links below for options to remove the Adware
Easy method: http://www.adwaremedic.com/index.php
Somewhat more difficult method: Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support
And, read this article below to see how the Adware arrived on your computer.
How to install adware

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Hi everyone,
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Thanks,
Sarah.

I have the same question. My daughter and I share an apple account which is fine, but now I am getting some of her texts and each time I send her one I get a duplicate? I thought I messed this up when we tried to Facetime each other and I have deleted all those options. How do I fix it so I have my own texts and she has her own texts, I don't get duplicate texts but she can still access our I tunes account? Please help

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Pop Ad tabs include ad, when I close it asks if I'm sure I want to leave the page. I say yes and then there is another survey ad that says I may have won something. This whole process requires at least 4 denials before I can get the page to close.
Periodically my computer will freeze and restart when I am using Firefox.

Sounds like Malware.
Install, update, and run these programs in this order. They are listed in order of efficacy. '''''(Not all programs detect the same Malware, so you may need to run them all to solve your problem.)''''' These programs are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have. 
''Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.''
Malwarebytes' Anti-Malware - [http://www.malwarebytes.org/mbam.php] 
SuperAntispyware - [http://www.superantispyware.com/] 
AdAware - [http://www.lavasoftusa.com/software/adaware/] 
Spybot Search & Destroy - [http://www.safer-networking.org/en/index.html] 
Windows Defender: Home Page - [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx] 
Also, if you have a search engine re-direct problem, see this: 
http://deletemalware.blogspot.com/2010/02/remove-google-redirect-virus.html
If these don't find it or can't clear it, post in one of these forums for specialized malware removal help: 
[http://www.spywarewarrior.com/index.php] 
[http://forum.aumha.org/] 
[http://www.spywareinfoforum.com/] 
[http://bleepingcomputer.com]

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Skype Premium Account; still getting pop-up ads.

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