Skype Premium for 1 month

I wanted to use group picture calling to our account as prompted during a call so signed up and paid up for a monthly billing. Then all it said was group calling 'not available'. I am being billed monthly but when I check my account credit I have $0.00!!!
So what am I paying for?? 

Hi,
Your account currently has 1 month subscription for Skype Premium: https://secure.skype.com/account/purchase/history/orders
Skype Premium itself provides group video calls, not calls to phones. Subscriptions provide calling minutes, not credit therefore your balance will not be changed, when purchasing a subscription.
I guess you are interested in Skype Premium bundle that comes with Unlimited US&Canada subscription: http://www.skype.com/intl/en-us/prices/premium/
As the website says, in order to get Unlimited US&Canada you need to sign up at least for 3 months.
Customer service will help you correct this if you contact them as guided here: https://support.skype.com/faq/FA10656
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

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    Assinaturas / Skype Premium / Contacto com atendimento ao cliente da Skype /
    Se a minha resposta foi útil, dá Kudos ↘. Obrigada! Eu posso não responder às mensagens privadas não solicitadas.
    Si mi respuesta fue útil, dé Kudos ↘. Gracias! Puedo no responder los mensajes privados no solicitados.

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    Hi,
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    Andre
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • Skype premium price plan

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    Jacob95 wrote:
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    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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