Skype premium making free calls to the USA

Hello everybody
I have skype premium for a month offered by Skype, and I'm wondering why am I being able to call to USA's mobiles for free. I checked on my skype account, and not a cent in being charged, although I can not call to anywhere else in the world. If I don't have any skype credits, is there any way they are charging me for those calls to the USA??
Does skype premium have that thing that I can call for free to a country I choose?? I may have chosen USA and I don't remember maybe??
I keep looking on my Account witch country I've chosen for free calls, but I can't find it..
Thank you all
Marina

Hello Marina,
The offer includes an Unlimited World subscription, which covers landlines in around 40 countries, and mobiles in some countries too. Please see the full list of included destinations here: http://www.skype.com/intl/en/offers/skype-with-love/?intcmp=ch1-SkypeLove-main
Anna
Assinaturas / Skype Premium / Contacto com atendimento ao cliente da Skype /
Se a minha resposta foi útil, dá Kudos ↘. Obrigada! Eu posso não responder às mensagens privadas não solicitadas.
Si mi respuesta fue útil, dé Kudos ↘. Gracias! Puedo no responder los mensajes privados no solicitados.

Similar Messages

  • Skype Premium after Free Group Video Calls

    The short version of it: Either
    Good Decision, now refund your loyal paying customers; or
    Poor Decision, it should remain a pay-only product.
    Which one is it going to be?
    The long version of it:
    Okay, Skype, I think there will be a flood of people coming in here and also people flooding the e-mails and live chats of the support team. So since it looks like nobody is going to put it up for talks, I guess I'm going to do it - what's going to happen to us who paid for a month... a few months... or even, like myself, a year of Skype Premium? Are we getting pro-rated refunds? 
    I know there will be someone from the Skype team that will redirect everyone to the "Refunds are eligible for those who haven't used the service yet" support article, but what about those who already paid and are now publicly notified that the core feature of Skype Premium, Group Video Calling, is now free? I've shelled out on almost $500 of Skype Premium gifts to my friends (over $100 of it to myself), each for a year of Skype Premium. What does that mean for us? What does that mean for you if you did something similar... or just had a year of service for one?
    Be advised, folks, I see nothing that says that when Skype Premium is discontinued, no refunds will be offered. This means the Skype team can do as they will. If they do the wrong thing, however, then maybe their competitor (and I'm talking about the big, blue G) might have more worth in the end. 
    Don't disappoint your customers, Skype.
    Are you affected by this change? How muc hdid you pay for Skype Premium and what's your length of subscription? Is it still going to be active the next month and probably the month after? Let's all let the Skype team know what's going on and how we feel about it.
    -- Warmest Regards,
    A loyal, paying Skype customer.
    I.T. Professional
    Virtualisation Solutions (VCA-DCV - VMware)
    Donating time to help you here with your Skype needs.
    If I've answered your question, feel free to "Kudo" me!
    Solved!
    Go to Solution.

    Summary: Skype eventually refunded my money into my bank account, after an ordeal though!
    Initially, Skype had given me pro-rated Skype credit on 9-May  from 1-May to the year on. But I don't use Skype credit at all, so there wasn't much I could have done with it. The only reason I had premium was to make group video calls.
    I contacted Skype and the Customer Service Executive (CSE) told me that since it has been more than 14 days from the transaction date, a refund could not be made. I had to explain that that credit was useless to me, I had not received a notification of such a transfer and if I should onsider my £20 donated to Skype. I was told that, "... because you are a loyal customer, we'll refund the money into your bank account and it will reach you within 3 - 5 business days"
    I left a really nice feedback for that CSE, since I was satisfied. But, then I received an email saying that as the amount of $20 (note the currency mixup), had already been added to my Skype credit, there was no monetory refund needed. My head blew up!! This was not only deceiving but also a company backing out on its word.
    Following that, I contacted Skype again. Re-iterated the entire scenario and mentioned how the first CSE had lied to me. After almost 30 mins of debating, I got the same "loyal customer" dialog and a confirmation of refund (again). But this time I was skeptic and the feedback wasn't equally good.
    After 3 days I got the money in my account.

  • Making calls outside the USA

    so what is the drill on how to make calls outside the USA?
    I know the iPhone 3G is GSM, so do I just get a pre-paid SIM card in whatever country and put it in?

    First, tell AT&T to activate int'l roaming. Then buy an inexpensive unlocked phone. Get a pre-paid SIM card where you are roaming. Use the cheap phone with the prepaid sim card for all out going calls. Use the iPhone to screen who is trying to call you. AT&T usually charges between .99 and 1.29/minute. So you are definately better off to get another phone. The reason you have to get another phone is that the iPhone will not accept any non AT&T SIM cards.

  • SKYPE PREMIUM CHARGES WHEN CALLING MOBILES

    Hi,
    I have skype premium with unlimited calls to mobiles and landlines phones to France.
    However, I am still getting charged when calling cellphones (I am getting charged on my skype credit)
    Here is my skype name: jonathan.quirin1
    You guys claim that by getting skype premium I have unlimited calls (mobile and landlines) toward any of the country in the list.
    Why am I still getting charged?

    canadian_sam1 wrote:
    I think that there is a connection charge fee for the operator , or some thing like that.
    I have a same account from Canada to hungary and I get charged connection fee.
    I know that wont help your problem but??
    I wish there was a better help online from Skype.
    regards
    Sam
    If Hungary is your selected country for telephone calling with Skype Premium, the subscription only covers calling to landline phones.  Click on "Skype Premium" below and then expand the list of countries you can choose from when calling telephones.  Only 4 countries have calling for both landline and mobile phones covered (USA, Canada, Hong Kong, Singapore). 
    You would need to either purchase Skype Credit or a country-specific subscription that also covers calling to mobile phones in that case (click on "Subscriptions" below to see the options for Hungary, or other countries).  When using Skype Credit to pay for calls to telephones, there is a connection fee charged per call along with the per-minute rate.  This is detailed on the "Pay As You Go" link below. 
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

  • How do I make a hands free call with the iphone 4s?

    How do I make a hands free call with the iphone 4s?  I have a bluetooth car device and when I try to talk through it (as I did with my old phone) to call someone it does not work.  so far only hte last person called is redialed.

    That is a carrier-based service. So first you have to make sure your service contract includes that feature.
    It usually also includes Call Hold. So you call the first party, put them on hold, call the second, then reactivate the first. But only if your carrier allows you to.

  • I'm trying to cancel my plan as i accidentally signed up for the free trial on the USA site not Australia and now im a student i need to purchase the full system.

    I'm trying to cancel my plan as i accidentally signed up for the free trial on the USA site not Australia and now im a student i need to purchase the full system.

    Hi there
    Trial plans do not need to be cancelled.
    I've made a change to your current Adobe ID with USA as the country so please go ahead and create a new Adobe ID with the correct country using the same email address.
    You'll then be able to sign up for a paid membership.
    Thanks
    Bev

  • Hello . I'd like to buy an iPhone 5S Space Gray 64GB and get free shipping from the USA to Russa but the problem is I don't know about wireless service plan . What should I choose for Russian wirelesses ? Does T-Mobile work in Russia ? Please , help me

    Hello . I'd like to buy an iPhone 5S Space Gray 64GB and get free shipping from the USA to Russa but the problem is I don't know about wireless service plan . What should I choose for Russian wirelesses ? Does T-Mobile work in Russia ? Please , help me
    Sorry , but product is iPhone 5S

    You can't buy from the Apple store online in the US because it is country specific and you firstly need a US credit card and then a US address and they won't ship outside of the US so you can't.
    No Apple online store will ship outside the coutry.
    If you want an iPhone, then you'll have to order via the Russian Apple store online if there is one, or you'll have to wait until it is released in your own country or go and buy one in Europe.

  • Re: Skype Premium after Free Group Video Calls

    I agree.  I did not see any SKYPE email notice that the premium was being discontinued.  I now Skype primarily from my iPad and over the past year I couldn't use the premium service.  So this has been a waste.  There is no way to contact SKYPE, so I will have to contact my credit card company and dispute the charge.

    Hello,
    Your Unlimited UK Subscription has been changed to Unlimited World at no additional cost to you which means that, instead of just being able to call UK you can now call to 60+ countries worldwide. Skype Premium is still there for Group Video Calls (GVC).
    Everyone has had their individual country/regional Subscriptions changed to Unlimited World at no additional cost. Skype recognized that more and more people wished to call to more and more countries and this change enables them to do so without additional Subscription cost. It's a significant benefit. If you don't wish to use the Subscription you can cancel it at any time.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Cannot connect to ANY toll free numbers in the USA...

    I am unable to use Skype to call ANY toll free numbers any where on the planet EVER! 95% of them are in the USA and 5% are in Canada. I have tried uninstalling/reinstalling etc. but it is useless. I can only make calls with the company's main numbers or non toll free numbers for a fee.  Can any one help? Is Skype blocking toll free numbers? Thank you in advance for any information!

    Usually the toll free number resides at the service provider and they just translate that number into one of your DIDs.   You can either look through documentation or call the service provider to ask which 1800 numbers map to which DIDs.   From there it sounds like you'll need to investigate call handlers in your voicemail system correlated to that DID.

  • Skype Premium with Unlimited Calls

    I have Skype Premium active but I can't find the country where I can get unlimited calls. Is there a way for this to be listed on Skype website or the Skype desktop client?

    I did not disclose the e-mail address, because I made the corresponding reclamation and a proposal and they promised to publish a customer service e-mail address himself.
    However, one of the more complicated option is still available
    How can I contact Skype Customer Service?
    Skype offers help and support through e-mail - follow the steps below to submit your support request to us by email:
    Go to the Support request page.
    Select the topic you need help with and the problem you are experiencing. Some information that might help with your problem is displayed.
    If you still feel that the information doesn’t help, click Continue support request.
    Select your contact method.
    If you chose email, enter your details, describe your problem, and then click Send support request. We'll get back to you as soon as we can.

  • Skype Premium - Improved group calling?

    Hi there,
    I regularly host Skype calls with 6-8 people across four continents (US, UK, East Africa and SE Asia). The sound quality is okay, but when the number of participants goes over 5+ people our calls tend to get dropped after a few minutes. It is a frustrating process of dialing back in.
    I am thinking of upgrading to Skype Premium. I'm not interested in the video conferencing feature (the bandwith of my colleagues in Africa and Asia won't support that), but I am wondering whether the upgrade will improve our dropped calls situation?
    Otherwise, does Skype have any other products or solutions to improve group calling or improve call quality in general?
    Thank you!

    Hi and welcome to the Skype Community,
    Skype Premium would not affect quality of your audio only group calls. So if you are not into group video calling, the live chat customer service option or advertising removal Skype Premium is not something for you.
    Please follow the steps in this guide on improving call quality: https://support.skype.com/en/faq/FA12097/solving-call-quality-problems-windows-desktop
    Follow the latest Skype Community News
    ↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

  • Purchased Skype Premium but didn't receive the US/...

    Purchased Skype Premium to get unlimited US/Canada subscription.  Skype Premium is delivered and shows in my purchase history but the unlimited US/Canada subscription does not appear.  How can I resolve this?   My account is not located in the US or Canada, is this the problem?  Although I was logged in and when I selected Skype Premium it showed this subscription as a feature (which is why I bought it!).  Thanks for any help!

    Hi,
    Currently Skype Premium bundle with Unlimited US&Canada is offered for US&Canada customers only. This is the reason why Unlimited US&Canada subscription was not included.
    If you wish to call US or Canada then you can find available subscription for your location here: http://www.skype.com/go/subscriptions
    You can request a refund if you wish to have Skype Premium refunded: https://support.skype.com/en/faq/FA297/How-do-I-request-a-refund
    Andre
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • Making a call from the contacts

    MMy 4s is ******* me off. I punch the little telephone icon, thinking I'm telling the phone I want to make a call, then hit the little contacts icon at the bottom of the search page. I click on the person I want to call, but instead of calling the person I obviously want to call the **** thing kicks me into the messaging function. I officially hate it.

    You can make calls from the phone icon, as well. Just click on the phone icon then the contacts, then try from there! -Darby

  • Making a call with the iphone headphones

    I know that you can answer calls through your headphones that came with the iphone but is it possible to make a call through it using the microphone and saying a command to call someone?

    What I meant was while Im listening to my ipod on my iphone, is it possible to use the button on the headset and make a voice call from my headphones? I know I can do voice calling from the phone itself but I was wondering if you could do it through your headphones like push the button and say call whoever in the microphone and it would do it.

  • Re: Calling from the USA to an Italian cell phone

    Same here. Trying to figure out a way around this. Pointless for me to make a cheap long distance call while my friend pays high rates.

    You will be charged the Skype rate to Italian cellphones. Skype doesn't charge for receiving inbound calls.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Maybe you are looking for