Skype premium not allowing me to call

So I have a skype premium on my account and whenever I try to call an australian landline or mobile it always says I do not have any skype credit when I obviosly do because it says skype premium is active and its in my purchase histroy, Any help is appreciated.

Did you ever get a resolution to your problem? - I am having the same (can't disconnect from) trouble with skype wifi - and Skype support can't seem to understand my problem.
thanks,
Bill

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Skype does not allow me to call some Italian numbe...

Hello,
I want to call the following number: 011-81383xx (Torino, Italy). I select +39 in the country list and copy the number. The 0 has to stay before 11. But Skype tells me the number is incorrect and shortens it to +81383xx.
I know that with some numbers, the 0 has to be removed, but I think it is necessary in this case, but Skype does not allow me to leave it.
Thank you for your help !

Hello,
I want to call the following number: 011-81383xx (Torino, Italy). I select +39 in the country list and copy the number. The 0 has to stay before 11. But Skype tells me the number is incorrect and shortens it to +81383xx.
I know that with some numbers, the 0 has to be removed, but I think it is necessary in this case, but Skype does not allow me to leave it.
Thank you for your help !

Why does Skype do not allow to delete conversation with single contact?

IT is a simple question only if Skype can be HONEST and answer it truthfully.. What is the reason that we can not have a feature where we can delete the single conversation with one contact. Now the option skype has does not allow that. You either delete your entire history with all contacts or you have to keep the conversation history you do not want to keep.. I mean It has to be on purpose that Skype has not allowed this option. If you absolutely do not care and will not allow this option, then at least be honest and tell us this is the reason and we can either shut up or move on to some other service... I doubt I will get an honest ansewer

Ever since MS bought Skype, it has gone to craps.. but I guess just like anything else in corporate America, Ethics is not the words, Executives want to hear.. I AM SURE Mr. Sweden was not so " I do not give a S&&%T " kinda guy when he developed the Skype but then money came in and he said, WHY NOT? let us do whatever makes us most money and here we are , perfect exploitations of users just because we use free product so we have no right to complain

Reg : "Error multiple Receivers are not allowed for Synchronous calls"

Hi All,
Can somebody tell me why I am getting this error "Error multiple Receivers are not allowed for Synchronous calls" when I am using Synchronous Soap Request to WebService and the response from webservice is being sent to multiple receivers which are Business services based on Receiver determination condition(Services W/o Party).

Hi , If you are simply looking up data (and not updating tables ) using RFC you can use RFC Lookup APIs to create a java mapping
The source message has to be a RFC request message interface and target should be RFC response message interface.
Also you can use three step mappings in a single interface mapping.
1. from your request message to RFC request message mapping
2. java mapping which will do the lookup and give you rfc response back
3.rfc response to your target response mapping.
PS: RFC lookup can be used if there are not may hierarchy in the RFC Response structure. (i.e. may be 3 or 4 level nesting permitted)
To help you further
The following is a link which gives you access to a ready made source code. you just need to compile it and create a jar and import the mapping in imported archive
http://knowhowsapxi.synthasite.com/rfc-loolup.php
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Skype premium not working.

I extended my skype premium subscription on the 14th for an entire year. On the 3rd of this month It was not allowing me to make calls out within US and Canada anymore. Upon looking at my account It said my Premium subscription had expired which I knew should be impossible.
Looking back at my payment history I was charged for the premium service and I immediately went to the Skype Live Chat for support. Talking to Cheryl there she stated that when I purchesed an extension on my premium subscription it did not prompt me to choose US and Canada as it did last year. Moments after that she asked for my email to continue the support via email. Two days later no email back. What gives? I have been billed for a service I cannot use. What do I do now?

hello
So i tried to use Group video calling today but it told me that i need skype premium to use it. Well i was just doing a group video call last night and it was fine.
So i had looked into my account status and its still a premium account according to my profile on the Skype website so what's going on here? I have Skype Premium but its telling me that i don't. According to the site i have it but the actual software is telling me otherwise.
Was just working last night as i said. So can someone please tell me how to fix this issue so i can go back to group calling?
Even the program tells me i have skype premium but when i try to do a group call it gives me the popup that i don't and it turns off the groups video.
Thanks.

Skype premium active but unable to call

Hey Skype -
I'd love it if you all had a number or email address to contact for customer support. Digging through multiple levels of links to find a place to post a question is frustrating.
I purchased skype premium and it reads as active on my account, yet when I try to make calls to a phone number, it says that I have insufficient credit to make the call, which from my understanding shouldn't happen.
Any suggestions?

Currently your account has Skype Premium, but Unlimited US&Canada subscription is not attached to it.
Please contact customer service and they will investigate further:
https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Re: Skype Premium after Free Group Video Calls

I agree. I did not see any SKYPE email notice that the premium was being discontinued. I now Skype primarily from my iPad and over the past year I couldn't use the premium service. So this has been a waste. There is no way to contact SKYPE, so I will have to contact my credit card company and dispute the charge.

Hello,
Your Unlimited UK Subscription has been changed to Unlimited World at no additional cost to you which means that, instead of just being able to call UK you can now call to 60+ countries worldwide. Skype Premium is still there for Group Video Calls (GVC).
Everyone has had their individual country/regional Subscriptions changed to Unlimited World at no additional cost. Skype recognized that more and more people wished to call to more and more countries and this change enables them to do so without additional Subscription cost. It's a significant benefit. If you don't wish to use the Subscription you can cancel it at any time.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Skype Premium after Free Group Video Calls

The short version of it: Either
Good Decision, now refund your loyal paying customers; or
Poor Decision, it should remain a pay-only product.
Which one is it going to be?
The long version of it:
Okay, Skype, I think there will be a flood of people coming in here and also people flooding the e-mails and live chats of the support team. So since it looks like nobody is going to put it up for talks, I guess I'm going to do it - what's going to happen to us who paid for a month... a few months... or even, like myself, a year of Skype Premium? Are we getting pro-rated refunds?
I know there will be someone from the Skype team that will redirect everyone to the "Refunds are eligible for those who haven't used the service yet" support article, but what about those who already paid and are now publicly notified that the core feature of Skype Premium, Group Video Calling, is now free? I've shelled out on almost $500 of Skype Premium gifts to my friends (over $100 of it to myself), each for a year of Skype Premium. What does that mean for us? What does that mean for you if you did something similar... or just had a year of service for one?
Be advised, folks, I see nothing that says that when Skype Premium is discontinued, no refunds will be offered. This means the Skype team can do as they will. If they do the wrong thing, however, then maybe their competitor (and I'm talking about the big, blue G) might have more worth in the end.
Don't disappoint your customers, Skype.
Are you affected by this change? How muc hdid you pay for Skype Premium and what's your length of subscription? Is it still going to be active the next month and probably the month after? Let's all let the Skype team know what's going on and how we feel about it.
-- Warmest Regards,
A loyal, paying Skype customer.
I.T. Professional
Virtualisation Solutions (VCA-DCV - VMware)
Donating time to help you here with your Skype needs.
If I've answered your question, feel free to "Kudo" me!
Solved!
Go to Solution.

Summary: Skype eventually refunded my money into my bank account, after an ordeal though!
Initially, Skype had given me pro-rated Skype credit on 9-May from 1-May to the year on. But I don't use Skype credit at all, so there wasn't much I could have done with it. The only reason I had premium was to make group video calls.
I contacted Skype and the Customer Service Executive (CSE) told me that since it has been more than 14 days from the transaction date, a refund could not be made. I had to explain that that credit was useless to me, I had not received a notification of such a transfer and if I should onsider my £20 donated to Skype. I was told that, "... because you are a loyal customer, we'll refund the money into your bank account and it will reach you within 3 - 5 business days"
I left a really nice feedback for that CSE, since I was satisfied. But, then I received an email saying that as the amount of $20 (note the currency mixup), had already been added to my Skype credit, there was no monetory refund needed. My head blew up!! This was not only deceiving but also a company backing out on its word.
Following that, I contacted Skype again. Re-iterated the entire scenario and mentioned how the first CSE had lied to me. After almost 30 mins of debating, I got the same "loyal customer" dialog and a confirmation of refund (again). But this time I was skeptic and the feedback wasn't equally good.
After 3 days I got the money in my account.

Skype number not displaying correctly with Caller ID

Hello, I have had my Skype number for several years and it's been no problem for those with Caller ID to have my Skype number displayed when receiving a call from me. However, the past few months this has changed dramatically. Now, my Skype number is NEVER displayed when calling someone and in fact, most of the time it displays numbers or even names randomly which have zero relation to myself or my number. Other times, the users Caller ID will display "Skype User". Why has this suddenly happened and what can be done to ensure that it's corrected and working properly again?
My account is indeed configured to display my Skype number (as it has been for several years), but this has no longer has any bearing whatsoever on the number displayed when I call someone. I have found that some people are no longer accepting my calls since they have no idea that I am the one calling them.
This is happening when I call numbers in the U.S. and sometimes Canada and does not matter where my physical location is - if I am in the U.S., U.K., Hong Kong, Taiwan, etc, the result is always the same - my number is NOT displayed.
If anyone could offer some advice which would take care of this, I would be most appreciative. Thank you, Greg

Yes, I have read that FAQ and I realize Caller ID does not work for all countries. But that same FAQ indicates that Caller ID is available for the U.S. And this is where I make the majority of my calls. However, as I mentioned in my original post, my Caller ID has NOT been displayed for several months. What is displayed are randomly changing phone numbers and names that have no bearing whatsoever with anything related to my actual Skype number or name. I've done my own testing when calling my home phone from Skype. I'll call multiple times in quick succession and I will get different results each and every time. The last six calls to my home from my Skype number resulted in the following results: Number displayed not related to my Skype number (different area code entirely)A completely diferent number displayed not related to my Skype number (again, different area code entirely)Name displayed which is not a name I have ever been acquainted with beforeA completely diferent number displayed not related to my Skype number (again, different area code entirely)"Skype User" displayedA completely diferent number displayed not related to my Skype number (again, different area code entirely) If Caller ID is no longer offered in the U.S. the Caller ID FAQ should be updated to reflect this change.

Skype number not displaying correctly with Caller ...

Hello,
I have had my Skype number for several years and it's been no problem for those with Caller ID to have my Skype number displayed when receiving a call from me.
However, the past few months this has changed dramatically. Now, my Skype number is NEVER displayed when calling someone and in fact, most of the time it displays numbers or even names randomly which have zero relation to myself or my number. Other times, the users Caller ID will display "Skype User". Why has this suddenly happened and what can be done to ensure that it's corrected and working properly again?
My account is indeed configured to display my Skype number (as it has been for several years), but this has no longer has any bearing whatsoever on the number displayed when I call someone. I have found that some people are no longer accepting my calls since they have no idea that I am the one calling them.
This is happening when I call numbers in the U.S. and sometimes Canada and does not matter where my physical location is - if I am in the U.S., U.K., Hong Kong, Taiwan, etc, the result is always the same - my number is NOT displayed.
If anyone could offer some advice which would take care of this, I would be most appreciative.
Thank you,
Greg

Yes, I have read that FAQ and I realize Caller ID does not work for all countries. But that same FAQ indicates that Caller ID is available for the U.S. And this is where I make the majority of my calls. However, as I mentioned in my original post, my Caller ID has NOT been displayed for several months. What is displayed are randomly changing phone numbers and names that have no bearing whatsoever with anything related to my actual Skype number or name. I've done my own testing when calling my home phone from Skype. I'll call multiple times in quick succession and I will get different results each and every time. The last six calls to my home from my Skype number resulted in the following results:
Number displayed not related to my Skype number (different area code entirely)
A completely diferent number displayed not related to my Skype number (again, different area code entirely)
Name displayed which is not a name I have ever been acquainted with before
A completely diferent number displayed not related to my Skype number (again, different area code entirely)
"Skype User" displayed
A completely diferent number displayed not related to my Skype number (again, different area code entirely)
If Caller ID is no longer offered in the U.S. the Caller ID FAQ should be updated to reflect this change.

My SKYPE will not allow calls, etc. but knows who ...

I m inn Denmark. My Skype knows who I am but i cannot use any feature, no calling options nor SMS, IM, etc. I have no access to my list of my contacts. My home computer is a PC. I am now on a MAC. My friend's SKYPE on this MAC works OK, mine does not.
Why?

Croozie wrote:
I unfortunately have the exact same problem and am currently trying to fix it the way you did. One more question, though. Was it the "settings" folder you deleted? (C:\User\Username\Appdata\Roaming\Skype\SkypeUsername\settings) or was it something different? I was just curious, if I'm actually doing it right c:
Thanks in advance~
Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old.
Next go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder.
Restart Skype.
N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.

Skype does not allow me to sign in using either of...

It has been a while since i've first encountered this problem, namely I cannot use my Microsoft accounts when booting Windows XP.
I have no problems when using Vista, Windows 7 or Linux, and I can sign in with my Microsoft account and use Skype as usual but I do have this issues with Windows XP. I can use my Skype name to sign in but I cannot use my Microsoft account to sign in under Windows XP. I always get the following message:
"Sorry, we don't recognize your sign in details .. Please check your Skype name and password, then try again..."
I suppose this has something to do with Microsoft end of support for Windows XP .. it is either this or maybe it has something to do with my present location --> Eastern Europe-Romania?
Solved!
Go to Solution.
Attachments:
Screen Shot 08-06-14.PNG ‏76 KB

P.S. Please, don’t say that you are not using Internet Explorer. This is irrelevant. Skype depends on Internet Explorer.
Irrelevant to YOU, but ridiculous to me and all other users of skype that it is dependant on IE from now on!!!
short to tell. once upon a time skype was built it was independent software piece such way that it never needed IE or other certain www browser, also it did not annoyed with commercials, had much wider operating system support. After microsoft took over it went worse and worse.
at first the skype version 5 suddenly quit (on XP machine) in july. until then it worked fine and it never needed Internet Explorer to be installed.
still to me skype version 3.5 worked fine on even win98se (!!) until the end of august 2014. It was SEVEN YEARS!!! ALl other newer versions forced to be updated, but that version was good as there was no need for IE, and no need for updating! It was perfect just if needed for textchat and audio. There was no technical issues and all worked fine with both text and audio. While there was issues to newest skype users with internet worms or annoying commercials, I never had those problems.
However there is NO need to force for updates as the "newest quality experiences of modern skype" are just more than disaster!
However there is no need to force for updates or to show commercial since majority will not buy anyway and the initial idea behind skype was allowing free communication.
What is now is complete disaster -- skype depends on IE (it never was in older versions such as 4.5). IE depends on windows XP atleast. and voila! complete dependency chain where user has no power about it, is much slower than ever, does not work anymore on older systems, forced updates policy.
Why f*ck everything has to be based on IE ?!??? It worked better without it.
so "thanks" for messing up again for another piece of great software!
my friends are asking why I am not using skype and I always say that just send complains to skype.com and microsoft becouse thats their software politics and doing things!

Skype will not allow me to log in with my macbook pro os 10.5.8

i have macbook pro, trying to log in to skype, I have updated quicktime. I can not log in to skype. When the application

You posted your question in the Powerbook discussion. You may want to post it in the MBP discussions at https://discussions.apple.com/community/notebooks/macbook_pro

Re: Skype premium not working

Hi I just got subscription few Day's ago,but since I accedently opened another Skype Address & linked up Facebook, Google & Twitter but since this I can't Video Message my Girl,I was sent Message saying that it was all linked in,but this morning there was no activation button,so I couldn't Video message,paid for 3 months subscription,so please can you sort it out for me,just tryed to contact you from a computer,but wouldn't acsept my Code for some reason.

please contact Skype customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Skype wifi not allowing me to disconnect

I have used Skype wifi a few times over the past few months and it is very good. A recent issue has arisen though. We are in Europe on holidays. I used it in Belgium and France (Paris) and it is quite good. In Holland, today and yesterday, I have connected to the KPN network and when I disconnect from Skype Wifi it says "your already online" and the disconnect button is gone. I checked, the connection stays live. I then "forget" the network and I lose connection but I find I was still charged for 14 minutes. The time I was online to disconnect was only 2-3 minutes and even to the time I "forgot" the network was no more thn 5-6 minutes in total. So, disconnect does not work and I am being charged excessive amounts. Is this a bug or limited to the Dutch KPN network?

Did you ever get a resolution to your problem? - I am having the same (can't disconnect from) trouble with skype wifi - and Skype support can't seem to understand my problem.
thanks,
Bill

Skype premium not allowing me to call

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