Skype says a wireless router is required.

Hello,
I am trying to get my in-laws set up with Skype and they say when they try to use it, it tells them they need a wireless router. They are using a Dell laptop and a wired router.  I myself use a wired router without issues so I'm not sure what they are not doing correctly, but I'm hoping someone can help me to help them.
TIA

prncsnyc wrote:
Hello,
I am trying to get my in-laws set up with Skype and they say when they try to use it, it tells them they need a wireless router. They are using a Dell laptop and a wired router.  I myself use a wired router without issues so I'm not sure what they are not doing correctly, but I'm hoping someone can help me to help them.
TIA
The router is 'wired', in other words plugged into the wall and directly wired to the internet connection (possibly a cable modem). The router gives a 'wireless' connection availability and Skype need this to be used. The router is setup with security or not and a name. On your phone you need to connect to a wireless connection that your router is broadcasting. You'll see it on the list with a default name and no password (if there is no security or name setup on your router, not recommended) or the name you gave the router and an optional password (recommended). Connect to it on your phone. You can also connect to other hotspot wireless connections at coffee shops and airports. The ones with a lock displayed require a password.
All routers (not modems) send out a wireless signal that can be used by anything that can pickup a wireless signal like phones and laptops. There is no data charge for data on your phone while you are connected wirelessly. I use it whenever I can! Good luck!

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