Skype says subscription has renewed, cant use mont...
I have the 400 minute landline subscription. I use to make international calls to my family. Skype says my subscription has renewed on March 14h, it is the 17th now and I still cant place calls, it keeps saying that I need to wait for my subscription to be renewed even though I havent used any of my minutes for this period. Any help will be greatly appreciated.
bonibras wrote:
First of all, I'd like to let it clear that I think Skype service has become worse after Microsoft bought it.
Second, I was charged for a 60 min mobile Brazil subscription, but It didn't not renew my subscription so far. It says my credits will be available on 29th January and I'm wondering what day is today.
I was charged on the 26and Skype now claims that i have to wait three days before getting credits. I believe the third day is 29th.
Why wasn't it like this before Microsoft bought it? Why turn things more complicated?
Hi,
Nothing as changed with Skype Service or offered subscriptions since the aquisition
Minutes are always restored based on time and date of first order.
And as I see you have received your minutes, so please try to make a call again
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.
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