Skype Scam????

Hi, My skype account has been blocked for no reason. I contact skype support who send me an email sending me to this 'Customer Support Chat';
[Edited: Please don't post links if you have a suspicion that you received a scam link]
The 'Online customer support' person tells me I need to give them the first 6 and last 4 digits of my credit card, the name on the card and issuiing country. The chat is in subpar English, unprofessional and pushy for me to give them my credit card details. I ask them for proof they are really skype by telling me something - anything about my skype account but they cannot do so. Any ideas of what type of scam this is?
Thanks

Hello,
We don't allow duplicate posting.
Duplicate deleted.
It's not a scam. This request is legitimate.
Moved.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Similar Messages

Skype scam email?

Hi I just recieved a suspecious email aparently from Skype saying my time to claim free calls for one month is about to expire, seeing this I immediatly showed an interest and clicked the link. which it then said i need to add my billing info as they need to take £1 from my account. obviously I was then a little bit suspucious so I went onto the skype website from a different path to see if it was on there, and the offer was not on the website,
now my question is, is this a scam or is this a real offer ? I would be happy to show any skype employees the email I recieved

About almost similar issue, I've contacted Skype's Customer Service department. I sent an email directly to Skype.
Customer Service has responding with the following:
"We understand your concerns regarding receiving spam calls claiming to be from Skype.
If you receive an email or a call claiming to be from Skype under the name of "Online Notification" or "Skype alert system" or from the Skype usernames "drzabcalert11" and "drzabcaert4", do not answer it because it is a spam call that will tell you that you have a virus on your computer and will ask you to visit www.sosbl.com.
Fraudulent emails and calls may ask you to provide your Skype password, Skype payment details, or other sensitive personal information. They may also advise you that your account is being cancelled, you have been reported for abuse, or that your payment or password has been refused or changed. If you receive an email or a call like this, please let us know immediately.
These emails and calls are known as "spoof" or "phishing" emails or calls . The people who send them hope that you will:
Open the attachment to the email (if provided) or answer the call. If you do so, the attachment file or the call itself could infect you computer with dangerous viruses.
For more information on Skype security, please visit: http://www.skype.com/go/security/.
To avoid receiving any calls like this, you can adjust your privacy to not receive any call from a person outside your contact list, to do this open Tools > Options > Privacy > Privacy Settings and adjust your settings accordingly.
We hope you found this answer helpful. Should you need any further assistance or have additional questions please do not hesitate to contact us again.
Skype Customer Service"
Regards,
Tamim
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour
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Skype Scam from Togo

I inadvertantly gave my cell phone number to a person on Skype who resides in Togo, Africa and claims fraudulently to be in Mont-Laurier Québec. In this scam the person has put my cell phone number in thier skype identity ad is using it to develop furhter credentials that thus further harass others into sending numbers and money. Can Skype disable an account if it is known to be a source of fraudulent activities? Any advice on what I should do about this? I have the transcript of the skype call with the other party admitting to a scam and demanding money to remove my phone number from their skype profile.
Any advice or insight would be greatly appreciated

Hello,
Please report this to [email protected]
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Is this email from Skype or is it a spoof email?

Hello Skype Community, i got this email this morning 23.May.2014 from hello8[at]emails[dot]skype[dot]com.
I'm from Norway and its sendt to me in Norwegian.
Is it legit?
Ny gruppechat krever oppdatering av Skype Vi har forbedret hvordan gruppechat fungerer. Du må oppdatere Skype-versjonen din for å dra nytte av disse endringene. Klikk koblingen under eller gå til Nedlastinger på skype.com for å oppdatere til den nyeste versjonen. Oppdater Skype nå Hva er nytt? Du må oppdatere Skype-versjonen din for å kunne bruke følgende funksjoner: Enheten din støtter ikke Skypes nye gruppechat » Vises denne e-posten feil? Har du glemt passordet? Skype™ Ny gruppechat krever oppdatering av Skype Vi har forbedret hvordan gruppechat fungerer. Du må oppdatere Skype-versjonen din for å dra nytte av disse endringene. Klikk koblingen under eller gå til Nedlastinger på skype.com for å oppdatere til den nyeste versjonen. Oppdater Skype nå Hva er nytt? Du må oppdatere Skype-versjonen din for å kunne bruke følgende funksjoner: • Sende og motta direktemeldinger når kontakter er frakoblet. • Vise gruppechat og chathistorikk på tvers av flere enheter. • Synkronisere alle meldinger på tvers av flere enheter. • Varslingsinnstillinger for grupper på én enhet synkroniseres automatisk på alle enhetene dine. Oppdater Skype nå Hva er nytt i gruppechat? Les om endringene vi har gjort i gruppechat, og hvordan du kan oppdatere Skype. Lær mer Bruker du Linux? Det kommer en versjon for Linux-enheter snart. Gå til Nedlastinger på skype.com for å kontrollere om versjonen er tilgjengelig. Oppdater Skype nå Åpne Åpne min konto Last ned Last ned nyeste versjon Finn ut mer om Finn ut mer om Skype-funksjoner Spørsmål? Spørsmål? Vi kan hjelpe deg Facebook Twitter Youtube Pinterest RSS Feeds © 2014 Skype og/eller Microsoft. Vilkår for bruk • Personvern • Avslutt abonnement Skype Communications S.A.R.L. 23-29 Rives de Clausen, L-2165 Luxembourg. Ingen nødanrop med Skype Skype er ikke en erstatning for telefonen din og kan ikke brukes til nødanrop. &nbps; Microsoft

On 17.May I registered a second skype account with samsung note tablet skype app for android with my second email account.
Second Email Account: 17.May - Get Started (Welcome[at]emails[dot]skype[dot]com).
Second Email Account: 20.May - Get to know skype (Welcome1[at]emails[dot]skype[dot]com).
Primary Email Account: 23.May - New group chat needs update (hello8[at]emails[dot]skype[dot]com).
Second Email Account: 24.May - 1 Month free call (Welcome[at]emails[dot]skype[dot]com).
I've seen others reports emails about this offer or update (alert/hello/welcome[at]emails[dot]skype[dot]com).
Other posts:
http://community.skype.com/t5/Security-Privacy-Trust-and/Phishing-I-suppose-emails-skype-com/m-p/316...
http://community.skype.com/t5/Security-Privacy-Trust-and/Is-this-a-valid-email-quot-Group-chat-chang...
http://community.skype.com/t5/Windows-desktop-client/Is-this-email-from-Skype-legit-or-phishing-atte...
http://community.skype.com/t5/Security-Privacy-Trust-and/skype-scam-email/td-p/430059
Search google: Social Engineering using trusted internet brands look for article on Linkedin.com
I've contacted skype customer support and they said:
Thank you for contacting Skype Customer Support.
From your description, I understand that you are requesting information with certain emails that you have received if they are real.
Let me gather all the information you need.
Upon checking the e-mail addresses that you have provided, I assure you that these are NOT legit.
Please avoid any phishing emails and refrain from opening to avoid the compromise of you Skype account.
Phishing is the process whereby a malicious third party attempts to trick you into providing information that they shouldn't have.
For instance, someone could send an email pretending to be from Skype and request you to click on a link asking you to sign in and check your account.
This link directs you to a website that may look like Skype; however, it is controlled by a third party and when you enter your Skype Name and password, the third party may store this information and use it for malicious purposes.
Hope this info helps

Unwanted messages and contacts

Ok, so I recently updated skype, etc and have merged it with my msn account. I also use Mac OSX, if it makes any difference.
The past few days, when I sign into Skype, I get messages from a yahoo account and an msn account:
[edited for privacy]
They've also managed to add themselves to my contact list, despite me not accepting them as contacts, and deleting them every single time. The option to block these contacts is also unavailable, so I am unable to block or report these accounts, excepting by mentioning them in here.
I have EVERYTHING set to contacts only, and my status is not broadcasted online, so by my reckoning, I shouldn't be receiving anything but messages from contacts. If anyone can suggest a solution to this very annoying problem, I'd be very greatful. Else, I'm going to have to go back to Mac Messenger for now, or just give up entirely on messaging.

I think most of this Scam & Spam is directly from Skype, they mabe get money for it. Something like ADs messages from those spammers, or i dont know. Its obvious they wont do anything against them so they must work together.
Moderator Note: The accusation, above, is unfounded and not true. As a VoIP provider, Skype has nothing to gain from participating in such schemes.
by the way, does the Block & "report for abuse" checkbox do anything? Why is the need to send extra an EMAIL to [email protected]? I dont get it, what is the checkbox for then? Why make it so complicated for ppl to deal with skype scam... this program is so bad, i still dont understand why this crap ever became so popular.

Chat and Vision Scam : Bought Skype Gift Card, No ...

I had bought a Skype Gift Card worth $10.00 from ChatAndVison, and Skype moderators please don't tell me it's got nothing to do with skype since I was redirected from skype.com itself. It's been 4 days, and I still haven't got any email regarding the gift card being sent and payment being verified.
The only mail I got from them initially was this:
Dear xxxxx,
Thank you for shopping with ChatandVision!
We wish to acknowledge that we have received your order, which will be processed shortly after the payment has been verified.
Once your payment has been confirmed, we will be sure to contact you again.
You may wish to track your order by simply clicking the 'Track your Order' link located at the bottom of our webpage, and enter your login details.
For your convenience, your login details are as follows:
xxxxxxx
xxxxx
Also for your reference, kindly review the details of your order below:
Purchase Summary:
Order No:
SOxxxxxx
Order Date:
23rd Jan 2014
Billing Information:
xxxxx
Delivery Information:
xxxxxxxx
Qty
Product
Unit Price
Total
1
Skype e-Gift Card (USD 10.00)
10.00
10.00
Cost of Items
10.00
Delivery
0.00
Currency
USD
Grand Total
10.00
Once again, thank you for shopping with us here at ChatandVision. Your business is appreciated, and we look forward to serving you again in the future. In the event of any queries, please do not hesitate to visit our F.A.Q page or e-mail us using the online webform located here for further assistance.
And the email lies, you can never track the Order, it doesn't even appear there.
I tried contacting them over their support by filling up the form, but I haven't heard from them yet and it's been 2 days.
I sense scam and I simply DO NOT undestand why Skype doesn't have their own shop and relies on this pathetic third party to do the transactions.

http://community.skype.com/t5/Hardware/Re-eGift-Card-from-Chat-amp-Vision/m-p/3041370/highlight/true...
http://community.skype.com/t5/Hardware/again-Chat-and-Vision-is-xxxxxxxxxxxxxx-not-doing-the-refund-...
http://community.skype.com/t5/Security-Privacy-Trust-and/New-SCAM-email-false-quot-gift-quot-card-wi...

African Scam Using Skype

Hi everyone,
This post is about my encounter of an African Scamer. That is what it is called. I am not implying in any way that the Scam themselves were African in nature, race, color, or any other profiling. I want to warn my fellow Skype users about the encounter. There was a group of 12 all Skype users asking to be added at the same time. Before I knew it they were all gone except for one woman. I did not give it a second thought at first. She claimed she was taking classes in Ghana. It was a younger woman (29 she said) with a skype name of "vide.vide. The subject got around about her not having a passport to come to the States. That was when she started very suttel asking if I could help her out with the cost. I knew before this it was a scam, but don't be fooled by her. I said yes and ask how much and where it was to go. She told me she needed $500.00 and gave me a typical address in Ghana and the money was to be wired through Western Union.
One of the main reason I am reporting this on Skype is that I could not find any other documented cases of the African Scam. So there you have it. I will be reporting this first thing in the morning to the FBI or IRS. As of right now she believes I will be sending $500.00 via Western Union tomorrow morning to Ghana.

dirigir wrote:
Hi everyone,
This post is about my encounter of an African Scamer. That is what it is called. I am not implying in any way that the Scam themselves were African in nature, race, color, or any other profiling. I want to warn my fellow Skype users about the encounter. There was a group of 12 all Skype users asking to be added at the same time. Before I knew it they were all gone except for one woman. I did not give it a second thought at first. She claimed she was taking classes in Ghana. It was a younger woman (29 she said) with a skype name of "vide.vide. The subject got around about her not having a passport to come to the States. That was when she started very suttel asking if I could help her out with the cost. I knew before this it was a scam, but don't be fooled by her. I said yes and ask how much and where it was to go. She told me she needed $500.00 and gave me a typical address in Ghana and the money was to be wired through Western Union.
One of the main reason I am reporting this on Skype is that I could not find any other documented cases of the African Scam. So there you have it. I will be reporting this first thing in the morning to the FBI or IRS. As of right now she believes I will be sending $500.00 via Western Union tomorrow morning to Ghana.
you can also forward the details of this scam to [email protected] If I remember it correctly, there might already dozens of similar cases reported in this forum recently.
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Skype Community member sent me a scam email

I'm not sure if some of you have experienced this before, but someone on Skype Community sent me a private message, saying they wanted to be friends, but to contact them with their email address for 'network and personal reason'. I presumed it slightly suspicious, but I used my secondary email address and emailed the person to see what happened.
They seemed nice at first, but then after I replied, they came back with an email asking for money and all that stuff. So after that, I went and ignored the person on my Skype Community list.
Is there a way we report Skype Community members about scam and all that? And maybe ban them? O_o
If you know, your knowledge would be greatly appreciated, thank you!

Hi, Fire4564,
Yes, the Moderation Team is aware of this issue. Thank you for alerting the Community! You may report the community member account name, and the text of the message if you wish, by copying and pasting, and sending a private message to a moderator.
Your post reads like so many others where scammers attempt to contact people via contact requests, e-mail, FaceBook, and so on. The advice is the same: if you feel endangered, are harrassed, or threatened with blackmail, report the incident to your local law enforcement agency. If needed, the authorities will contact Skype directly via official channels.
For those reading, please note: the Moderation Team is unable to lend assistance to requests for help sent via private message! Please send messages to the Moderation Team by request only, such as in this instance. Please post your questions on the Community message board best suited to the item you need assistance with. Thank you for understanding!
Best regards,
Elaine
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Skype Good Name Being Used to Scam

Dear Skype Community
I received an email today, knowing it must of been a former of scam, it wasn't till I got home just now to block it.
I noticed it used Skype as it's domain address while its forwarding name was a: noreply
The full address was [e-mail removed for privacy and security]
If only I had taken a screenshot to show you, but it came to my email account which is linked here.
I am easy to find via Google but my worry is for Skype and your own security and I would like to make you aware of this happening.
It is very difficult to talk to someone who works with Skype, but I am hoping that this will no longer be the case seeing Microsoft, I hope, has full control.
I do hope to get a response from here ASAP and if possible, have this message directed to an approved moderator.
Looking forward to hearing from you.
Yours sincerely
JT Valerie
JT Valerie

I have not had any mail since, because I blocked the sender address.
I assumed it would take long to get a response from Skype compared to my response from Microsoft, as I sent my post to both Skype and Microsoft at the same time and day, this is the first reply I have received from Skype. Considering the subject.
Within hours I got a response from Microsoft moderators concerning security.
I was asked, which type of framework I was using, whether it was Windows Live or other.
My framework has been MS Office 365 for nearly a year and a half and I was directed to let the MS Office team know, who then redirect me back here.
I did ask, if a different notification address could be sent, because of me blocking the first one, and in that could there be a verification link to re-establish notifications with Skype.
This has not yet been established with Skype, so until then I do not have any notifications.
I was also quite surprised that Skype did not have a place in the Microsoft Community Support section (Microsoft Answers page) which I hope will be rectified soon.
Am so glad to see some responses to this problem and hope to hear of more solutions.
My Very Best Regards
Jeff
JT Valerie

Is Skype Premium a scam?

Hi,
I have Skype Premium now for 4 days or so. And the reason i bought it is to get rid of the ads. But i still see them, in my home screen and during calls. heres a screenshot: puu.sh/1sEsU
It is very annoying as i bought a service to get rid of them. But in the end they are still there... I hate commercials very much, and i refuse to use programs that force me into them. However i liked skype before Windows toke over and needed a phone number, so i thought lets just buy the **bleep** Premium, its still cheaper than a normal phone here...
Eitherway how do we fix this.. i won't pay for commercials.
I am very unsatisfied, also i don't see the promised live support in my contact list.
As we speak i am looking for a other program that can do almost the same as Skype.
Getting tired of fixing stuff, its always the same with Microsoft.
I want my ads to be gone within 24hours or i refund myself, that are the benefits of paypal. And i will report Skype Premium as a big scam, with all PROOF in it. I'm really pissed of now, due this. Payed for nothing. I didn't need skype premium for the 3 or more video calling. Who the hell ever uses that, anyways i wanted it to be adFREEEEEEEEEEEEEEEEEEEEEEE! No **bleep**ing ADSSSS. NONE.
Microsoft, you **bleep**ed up Internet Explorer 8,9 & 10, MSN will be gone in Q1 2013, Windows 8 is one big ass disaster for DESKTOPS with MULTIPLE screens, Windows Phone is a big disaster. Skype is becomming **bleep**tyer everyday.
Did you guy hire **bleep**ing monkeys or what?
Jesus christ. Sorry for my language i don't like paying money for NOTHING.

I'd say yes it is. my ads are gone but now i have a bunch of Skype advertisements- I dont want ANY pop ups, not even skype ones, why --- would i want to be harrassed to buy premium and check features im either dont want, or already know of? Ontop of owning premium already!
Oh and the multiway sharing dont work ---. I am trying to share dark souls with my 2 friends and every 6mins the flipping thing says "Group video is unavailable at the moment. Please try again a little later." Why --- should I? Its premium service! Now where --- is the service?
Edited to conform with the Community Guidelines
This is an international community visited by people of all ages.
Do not use swear words or references to such words in posts.

Skype survey - Is it a scam?

I received an e-mail today announcing a Skype survey with a link and a chance to win a $1,000 Amazon gift card. There is no mention of a survey here on the Skype website. Is this a phishing scam? E-mail header is below:
from: Skype [email protected]
sender-time: Sent at 2:38 PM (GMT-08:00). Current time there: 6:28 PM. ?
to: xxxxxxxxxxxxxxxxxxxxxxx
date: Thu, Jan 26, 2012 at 2:38 PM
subject: Help us improve Skype and get a chance to win a $1,000 gift card to Amazon.com
mailed-by: skype.net

skybunny wrote:
I also received an email today that said I was randomly selected for account verification and then it instructed me to click on a link that would ask me a series of "identity verification questions". It looked very authentic but sounded suspicious. There was also a typo in the text which makes me believe even more that this is a scam....does anyone know for sure?
not sure about the "survey" type email, but this "verification" type email is a certain scam. Please send a report to [email protected]
CONTACT SKYPE CUSTOMER SERVICE | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES | WINDOWS PROBLEMS TROUBLESHOOTING | SKYPE DOWNLOAD LINKS
MORE TIPS, TRICKS AND UPDATES AT
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Scams a Skype inside job?

I subscribe to several Skype services (that I pay for), and the most annoying thing about Skype is the number of scam attempts that happen daily, and have for years (calls from "system notice", "online help", "instructions", "system - urgent...", "comp 002 - help", "online notice", and many others). Now you know, and I know, and you know that I know that you know that these come from the same source. Your "solutions" that direct me to only allow calls from those on my contact list are not acceptable, as that will not allow calls from other legitimate callers that aren't on my list.
The true solution is for Skype to identify and block these calls at the source. If that is not possible, then Skype needs to spend some money and hire security people who can do the job. I suspect that, because the huge majority of these calls come when I am online and signed in, perhaps the intruder actually works for Skype, with access to those who are online at any given time. I have blocked (and reported abuse from each of these calls) several times a day for years. Obviously, that is not a solution either.
Perhaps the economical nature of Skype subscriptions comes with a higher cost? These abusive calls have interrupted other important calls I was engaged in, awakened me from a sound sleep, caused me to waste untold amounts of time blocking and reporting, and generally been a nuisance. I am considering going back to a more expensive, yet secure, way of using the phone. Give me a good reason to stay with Skype.
Sincerely,
Bill

Hi, Bill,
Please allow me to put to rest your assertion that these scam and phishing attempts are a Skype "inside job." They are not.
Skype is keenly aware of these issues; as is the nature of those who commit fraud and who circulate scams, spam, and phishing pleas, as soon as one is discovered and disabled, another is instituted.
I will bring your letter to the attention of the Skype Support Network Moderation Team management.
Best regards,
Elaine
Community Moderator
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Watch Out for people scamming you on SKYPE

There is a guy named Matthew Frank says he is from New York, New York and is a widow his wife was killed in a plane crash. Says he has a son named Christ that is 15 years old in a boarding school.
Supposedly he works over seas as a Captain and is at sea over in Japan. He was asking me to send him money for his son that was getting ready to travel to AFRICA for a Exhibition.
Be aware of these types of scams if you are communicating with someone you do not know. Here is is profile on SKYPE.
Attachments:
Matthew Frank.jpg ‏45 KB

you can also send a detailed report of the suspicious activity of that user to [email protected]
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Scam? Hacked account? Skype customer service

How can I know that it is not a scam? I made a complaint about an undelivered message and a refund claim. I received a confirmation email and a response email (attached below). I clicked the link and was directed to a chat. I was asked to provide my first name and my user. I was directed from one area to billing area. In that area I was asked to provide the first 6 and the last 4 digits of my payment card. I was told that somebody was using my card and that if I wanted to report it, I had to provide information on the name on the card and the issuing country. I didn't feel comfortable releasing such information and said that I would check with my bank. I have checked with my bank and no unusual movements have been made.
Do you really use a customer support chat skype.ehosts.net?
Am I supposed to provide that much detail?
I don't feel safe using skype anymore. I want to cancel my account and ask for a refund of my unused credit. I won't provide any further details. If you are skype, you are supposed to know how I payed you, aren't you?

Hi, hck, and welcome to the Community!
I am pleased to confirm to you the message you received is legitimately from Skype Customer Service. What you describe is Skype's method of authenticating your credentials, in other words, proving you are who you say you are. These procedures are used to prevent identity theft. Another good rule: ensure the communication method starts with https:// which tells you the communication method is secure.
I use live customer service chat with other services; all of the chats start with https:// in the header of the chat window. I have been asked similar questions, and for account-related enquiries, even more details are asked in order to confirm I am authorized to discuss the account.
Best regards,
elainem77
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Scam Skype Calls

We received a scam call from a skype number and wondered how to report this and what action should we take to warn others?

The fake windows call's are impossible to stop BT say they cannot stop them because they said they reside in another country, at least thats what they told me.
I did some research into them a while ago and found they used to be a legit company that did some work for microsoft I dont remember the details but did have them written down address, bank details and most important and hardest to get was there phone number as they always withhold that when calling you. I also did report them with all there details to the police but they did what they always do nothing.
If I can find there details which i did write down I will post them here, phone number, address, ip, bank details ect.
You could get caller display and not answer any number with held and there number if you see it which is normally withheld
For some reason they dont call me any more LOL

Skype Scam????

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