Skype screen goes white during calls and video calls

Hi,
I'm using Windows 8.1 and recently after the latest skype upgrade I'm getting a white screen during regular calls and during video call while I can talk and hear the other side and on the video call the other side can see me. Important to mention that I see the contact list on the left side.
What should I do in order to fix it? (tried reinstalling skype)
Thanks a lot in advance!

Please,  run the DirectX diagnostics tool. Go to Windows Start  and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

Similar Messages

  • Skype randomly goes offline during calls.

    Hi, guys! 
    My skype randomly goes offline for no reason at all. One minute I'm talking to my friends, next minute I'm not. This is really annoying and I really want it fixed!!  In most cases, Skype will go offline at around 12 seconds to 30mins during the call. My internet disconnects but I can still surf the web. Please fix this immediatly because this so so annoying. PLEASE HELP!! THIS IS THE ONLY PLACE I COULD THINK OF!!!

    You can uninstall current version of Skype from the control Panel and you can install Special Version.
    http://www.skype.com/go/getskype-sse
    and disable automatic updating of Skype.
    In Skype, Tools >> Options >> Advanced >> Automatic updates >> Click on Turn off automatic updates >> Save Changes.
    Regards,
    Tamim
    Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour
    If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.

  • Nokia N8 screen going OFF during call in bright su...

    Hello Friends,
    My N8 screen is going black whenever I am making calls in the bright sunlight. So I cannot view the dialler at all and unable to end the calls. This problem really annoys me a lot. Anyone expereinces this problems. Please help me in this regard.
    thank you very much,
    Shijo

    Ja. it has funny tendencies. The proximity sensor turns the screen off when you bring the phone close to your ear then when you remove it could take a couple of seconds for it to come back on.
    I did notice it's a bit worse when in bright sunny conditions. If the key pad was locked when you received the call it can also cause make that lag a little longer
    Show your appreciation. Hit that kudos button real hard

  • While watching streaming video content, Youtube for example, and I click on the fullscreen button, the screen goes white.

    The video plays fine but when I try to watch full screen, the whole screen goes white. The right-click menu comes up and I am able to chose one of the options but the corresponding window does not appear the screen remains white. If I click on the screen the video stops and starts (I can tell by the sound). The escape keys returns the video to the normal size within the browser page and the window for the option I chose from the right-click drop down menu appears over the video.

    Flash and other of your plug-ins look a bit dated, please review [https://support.mozilla.com/en-US/kb/Troubleshooting%20plugins#w_updating-or-re-installing-your-plugins Updating or re-installing your plugins], perform a plug-in check and update as needed.
    See if the problem still occurs with the latest Flash version.

  • Blackberry screen goes white in the middle of a video?

    Hi guys, I have a problem and I seriously need some help. I got my blackberry about 4 months ago, and I watch a lot of youtube videos on it. But suddenly about 2 weeks ago. My screen turns white halfway through the video (about 2-3 mins). As first I though it could be the battery is finished, but even after it's on full charge it'll do the same thing! Everytime it happens, I have to take out the battery and insert it again to get it working. This has become really annoying! Please help?

    Hi Ince123
                        You are corect  If problem still presist then I would first arrange a Good battery to see if its a battery issue,  then the next step will be be a OS reload to rule out any Software issue, But before going for a reload do a backup of your device :
    KB12487 :  How  backup BlackBerry smartphone Data using BlackBerry desktop software for Windows
    Once it is done you can perform a  OS Reload :
    KB03621 : How to Reload BlackBerry Device Software and application using BlackBerry Desktop Software
    So please try it and see if that help in resolving your issue.
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • My Lumia Icon goes dark during calls and I cannot access the phone pad to unless I hit the power button.

    My Lumia Icon goes dark during calls and I cannot access the phone pad to unless I hit the power button.  Because of this it makes it tough to put my phone on speaker or type in my v-mail password.

    I've been trying to find a common denominator. It happens inconsistently. It never happened before the Denim update. When it does occur, the screen goes black immediately upon answering the call and doesn't come back until the call is ended by the calling party.
    I thought it might be the proximity sensor, but when it's working normally I can see the screen go dark when it's at my ear and comes back when I take it away (tried it multiple times). I had Gestures Beta installed. I wondered if that could have an affect so I uninstalled it, but that didn't make any difference. I'm still stumped by the inconsistency. I haven't reset my phone as I didn't really want to go through that...

  • Firefox freezes, if clicked the screen goes white and says firefox is not responding. How do I fix this?

    At seemingly random times, firefox freezes, and if clicked the screen goes white and says not responding. At times it makes watching any video impossible. I have tried everything I've seen in help forums. I've removed and reinstalled firefox, adobe, silverlight, realplayer, and anything else forums have suggested. So far the only effective solution I've read about this problem is to switch to google chrome. I'd rather not do this.

    Start your '''Computer''' in safe mode. Then start Firefox. Try '''Safe''' web sites.
    Starting The Computer In Safe Mode;
    If running, turn your computer off.
    Remove any disks and thumb drives that are in your hard drives or ports.
    Now start your computer but also;
    '''Windows; '''Press the <F8> key repeatedly.
    '''Mac: '''Hold down the Shift key.
    '''Linux; '''Using the command line, Linux/Unix computers can be booted
    into various run levels that determine which resources are loaded.
    For example, "runlevel 1" is typically the equivalent to Windows and
    Mac safe modes.
    * Source; '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Safe Mode; Free Online Encyclopedia]'''
    When the '''Boot''' menu is displayed, release the key you were pressing.
    You must now choose what mode you want. The most used are;
    * Safe Mode; The computer runs with only a minimum set of programs.
    * Safe Mode '''With '''Networking; Same as above, but with internet access.

  • I have OSX 10.5.7 on my Intel Mac. When I try to login using the correct password the screen goes white and just returns back to the login screen. It does not jiggle like when you enter the wrong password.

    I have had a number of issues with my Intel Mac recently and had to reboot using disk utilities, safe mode, OSX recovery, but always come back to the login screen but when I type my password the screen goes white and returns to the login screen. My password is correct and the login does not jiggle as it would if the password was wrong. Please advise,

    Back up all data if you haven’t already done so. There are ways to back up, even if you can’t log in. Before proceeding,you must be sure you can restore everything to the state it’s in now. If you’re not sure you can do that, STOP.
    The procedure below may spare you the need for a clean reinstallation of OS X. If you don't feel comfortable carrying it out, don't. try.
    Briefly, you need to delete the following file:
    /var/audit/current
    If you already know how to do that, you can skip the rest of this message. Do it, and try again to log in.
    Boot in single-user mode by holding down the key combination command-S at the startup chime. If you’re using an external USB keyboard, it must be plugged directly into a built-in port on the Mac, not into a hub. Release the keys when you see a black screen with scrolling white text. In this mode, there’s no graphical interface; just a command line. Initially, you can’t make any changes to files.
    When the text stops scrolling, and you see a line ending in a pound sign (“#”), type the following command:
    mount -uw /
    You must type the command exactly as given, with no mistakes. If you don’t feel able to do that, STOP. At this stage, no harm will be done if you make a mistake, but later, it will be. Press the return key.
    Next, type the following command:
    rm -i /var/audit/current
    Press return. You should get the following output:
    remove /var/audit/current?
    If that's not what you get, STOP. Type the single letter N, press return, and try again. Otherwise, type the single letter Y and pressreturn.
    Finally, enter the command:
    exit
    Press return. The text will start scrolling again, and then the system will reboot. Try again to log in.
    Credit for this solution to ASC user AnthonyTW.

  • HT201412 my ipod screen goes white all the time and shuts down so i can barely go on it

    once i get on it, 5 seconds later the screen goes  white and shuts down

    - Try:
    iOS: Not responding or does not turn on
    - If not successful and you can't turn the iPod fully off, let the battery fully drain. After charging for at least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • I try to get log on to the itunes store, says accessing store that the screen goes white and only the apple symbols is in the top box...nothing else...WHY

    okay  i have been trying to access the itunes store from my computer and after i click the tab the words accessing itunes store scroll across screen the the screens goes white and only the apple symbols is in the box.....WHY.  Is the store down??

    Hello there jodi o,
    It sounds like you are unable to access the iTunes Store on your computer. I would recommend you use the following article to help troubleshoot that:
    Can't connect to the iTunes Store
    If the issue persists after using the info for your operating system in the above article, here is the more advanced version with further troubleshooting info:
    iTunes: Advanced iTunes Store troubleshooting
    If you are using Windows, you should also try the information in this article:
    Apple software on Windows: May see performance issues and blank iTunes Store
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • I start my mac book pro and the screen goes white with an apple in the middle

    I start my mac book pro and the screen goes white with an apple in the middle. Starts like charging  but then it turns
    off again

    Reinstall Snow Leopard without erasing the drive
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Reinstall Snow Leopard
    If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
    Download and install Mac OS X 10.6.8 Update Combo v1.1.
    Reinstalling Lion/Mountain Lion Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • Hey ppl,my macbook is not booting and by that i mean u can hear the audio wave when its starting up,the screen goes white and then after a while there's a folder with a question mark in the middle of the screen...anyone,any ideea?!?

    Hey ppl,my macbook is not booting and by that i mean u can hear the audio wave when its starting up,the screen goes white and then after a while there's a folder with a question mark in the middle of the screen...anyone,any ideea?!?Regards.

    That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the hard drive data is somehow corrupted.
    Put your install DVD into the drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the optical drive.
    Once it has finished booting and you are at the Install screen launch Disk Utility from the Utilities menu. Is your Hard Drive in the list on the left?
    If it is then select the First Aid Tab run Repair Disk and if that repairs any problems run it again until the green OK appears and then run Repair Permissions.
    If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead.

  • Keep getting firefox is not responding and screen goes white I am not very comouter literate so need a easy to follow answer am using windows 7 thanks

    I am using windows 7. my computer keeps saying firefox is not responding. the screen goes white and everything freezes. I am not very computer literate! so I need a easy to follow answer to my problem. This computer is only 5 months old and its driving me nuts! Sometimes it can take over an hour to get the thing to work!!!!! thanks for your time look forward to hearing from you

    Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
    *http://www.mozilla.org/plugincheck/
    *Shockwave Flash 10.0 r22
    Update the Flash plugin to the latest version.
    *https://support.mozilla.org/kb/Managing+the+Flash+plugin
    *http://kb.mozillazine.org/Flash
    *http://www.adobe.com/software/flash/about/

  • I get a 3914 error when I try and restore my iphone 4. my screen goes white and then all different colors. what should I do?

    i get a 3914 error when i try and restore my iphone 4. my screen goes white and all different colors  what should i do

    first try a different usb cable, remove all other usb devices, and try a different port in back on desktops if possible.  if no luck see these
    These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

  • I have an apple Iphone 5s and i'm facing a problem. Sometimes when i unlock my phone with passcode or finger tip my screen goes white around the corners. Please advice what kind of issue is this.

    I have an apple Iphone 5s and i'm facing a problem. Sometimes when i unlock my phone with passcode or finger tip my screen goes white around the corners. Please advice what kind of issue is this.

    Sounds like a hardware issue.  Bring the phone to Apple for evaluation.

Maybe you are looking for

  • When i updated my iphone 4S to ios 6.1.2 internet stoped working, why?

    when i updated my iphone 4S to ios 6.1.2 internet stopped working, anyone know why and how i can fix it?

  • Java programs do not work correctly in my computer.

    This is very simple. Every java program I have, such as the Java Control Panel or the LimeWire (downloads program) can't work correctly, meaning the program's window appears but not its content; showing a blank window instead of showing me the progra

  • Price Scaling behind Scheduling Agreements

    We create a Scheduling Agreement with reference to Purchasing Contract. Several of the Contracts have pricing scales behind the material, based on quantity ordered and these scales are also required behind the Scheduling Agreement. Our problem occurs

  • Recent calls not showing up in Ios 4.2.1

    I am using Iphone 3GS, today i have updated to latest version of ios 4.2.1, my recent calls is not opening atall, if i touch recent calls it is going to main menu please help me to fix this bug. sunil

  • Where can I get drivers for Satellite P200D-106?

    Dear Gentlemen, Almost 2 years ago I've buyed a Toshiba Satellite P200D-106 (AMD Turion 64 X2 - TL-52) with Windows Vista preinstalled. I was not very happy that you didn't provide XP drivers for this product, but now I'm very surprised to find out t