Skype Subscription - Mexico - Call Ended

Hi there i recently added a skype subscription to mexico so i can call landline and mobile phones, but there is a problem.  Everytime i try to call my friends in Chiapas it says call ended, but I know the number is correct and everything is entered correctly becasue i can call it on my Mexico telcel phone.  Can anyone give me any tips as to why this isnt working?

PegasusExchange wrote:
Hi there i recently added a skype subscription to mexico so i can call landline and mobile phones, but there is a problem.  Everytime i try to call my friends in Chiapas it says call ended, but I know the number is correct and everything is entered correctly becasue i can call it on my Mexico telcel phone.  Can anyone give me any tips as to why this isnt working?
When calling a Mexican mobile phone from Skype, you have to start the number with +52 1 followed by the Mexican area code and number.  The +52 is the Mexican country code, and the 1 that comes after it is a special code to signal that the call is going to a Mexican mobile phone.  This is mandatory for people calling Mexican mobiles from outside Mexico, including through Skype.  You don't use 01, 044, or 045 when calling Mexican mobile phones from Skype, either. 
Hope that helps!
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

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    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
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