Skype subscription not working - numbers blocked.

Hi there, I purchaced the skype unlimited landline package for £5 a month and when I attempted to use it to call the numbers I wanted I found that they were all blocked. So I logged in and canceled the sub and go to try and get a refund.
On the refund page, it asks me to enter order date. I enter in the date but afterwards it comes up saying to enter in the date of purchace, when the date was already entered.
I tried to email/live chat with skype however when I go to that page it says that they are currently experincing problems!
After reading around it seems like because I have used the package to try and make a call or 2 I cannot refund? I have a grand total of 2 miniutes logged up on the account where the calls have failed to connect. I find it highly unfair I should not be entitled to a refund for a service that does not work.
The number i tried to ring were in the UK (no longer connected numbers) and some in Finland which said that those numbers were blocked. I tried other countries such as Estonia and these numbers came up blocked too.

Hello and welcome to the Skype Community.
The UAE blocks all VoIP outbound traffic including Skype. Try accessing the internet using a VPN.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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