Skype to Go to Skype account

I am supposed to be able to set up Skype to go to call a skype account from a telephone. While this works in most cases, it will not recognize Skype ids starting with "live:" (accounts originally created when Skype started accepting Microsoft accounts (called live ids then). How do I get this to work with my account?

it is possible to disable a Skype To Go number in your account settings, but there does not appear to be a method to remove it
why do you feel this is necessary?
you control the list of originating numbers that are authorized to call your Skype To Go number, and the PIN, so there should be no worry
there are also no charges associated with having a Skype To Go number
Regards,
Neil

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Can I get a Skype Number for my Skype Account in I...

how can i set a skype number for my skype account in india?
This post was transferred from its previous location to create its own new topic here; its subject and/or title has been edited to differentiate the post from other inquiries and to reflect the post's content.

Hi, Maneendra, and welcome to the Community,
As is noted here, Skype Numbers are not available in the country of India:
http://www.skype.com/en/features/online-number/
Regards,
Elaine
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Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Skype only crashes for my account

Within a few seconds of me signing in it says skype stops working and i have to quit the program and sign in again and if i start talking to people it does it again straight away and it repeats like that. It only does it with my account, other people use this computer for skype and it doesn't do that to them. I've tried resetting and updating and it doesn't work, any suggestions?

Try to reset all Skype settings.
Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old.
Next go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder.
Restart Skype.
N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.

Skype won't delete my account and remove my Skype ...

The issue: I wish to delete my Skype account and also have my Skype name removed from the Skype directory.
Why: I am using another Skype account with a very similar Skype name. I don’t want people to select the wrong name when they add me. Apart from this, it is my wish, my choice to have just 1 Skype name in the directory, not 2.
First and foremost it is a disgrace that as a Skype user I cannot delete my own account (including Skype name from the Skype directory) if and whenever I wish to do so. You have to ask Skype to do it for you. But do you get any help? No, none what so ever!
The first thing I tried was Live chat. A complete waste of time. Then I submitted a support request. In response to my request I received an email from Skype Customer Service in which I was asked to provide the following details.
1. Country creation.
2. Year and Month of creation.
3. Registered email address.
4. Please provide us 3 Skype Names of your contact list.
In reply I sent a substantiated email with as much detail as possible.
1. Country of creation I provided.
2. I replied I could not remember the year, let alone the month I created my account. I did provide 2 possible years. There is no way to check the year and month. And Skype does not provide this info on your Skype account. So what then?
3. Registered email address same thing. I replied it could be 1 of 3 of the following email addresses I might have used when I registered. I also pointed out that I had changed my primary email address since registering. So again, how can you check your registered email address when Skype does not provide this info on your Skype account? Or do they mean the primary email address you are using now? Then be specific and say so!
4. I replied I had no contacts remaining in my contact list, because I had already blocked and deleted my contacts. I did offer to provide 3 blocked contacts.
I got the following astonishing reply.
"Thank you for the information provided, we appreciate it. However, we are sorry as not all of the answers match the data stored in our systems. Based on this we cannot carry out the request for safety reasons.
Please check your records and contact us again with the correct answers."
What a rubbish service! Instead of helping me - I wonder if someone read my email at all - I get this standard reply telling me to check my records. Check which records? Check them where?
Is there somebody out there who CAN help me?

Hi, Appie5,
You are most welcome! I just happened to be on this message board shortly after you posted your enquiry. Let us continue ...
What do mean when you refer to my registered email address? The one I used when I originally registered or the primary email address I am using now (which I changed before my I submitted my request and which is non existing, because I want to delete my account)?
Your Skype Account's Registered E-Mail Address is the one recorded or which appears in your account as the e-mail address Skype will use to send billing and payment or other account-related correspondence. Occasionally you will receive promotional advertisements. If the e-mail address is "fake" or "non-existing," then naturally you will receive no correspondence from Skype ... that said, if you want to discard the old account, then be sure to remember exactly what you input in that field so the customer srevice agents can match the information you provide with what appears on your account record.
Also I got the question in which month and year I created my account. I dont remember! How/where can I check this? My Skype account details do not provide this info.
You are correct - the date your account was created does not appear in our account information. You may contact Skype Customer Service separately to ask what this date is.
Skype Customer Service could ask any number of questions related to your account that they would expect you would be able to answer.
Best,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Skype has me as two accounts and credits funding s...

Hi 1st time posting,Skype has me as two accounts and credits funding separately,can the accounts be combinded? Live in Baja,Mexico
Thank you, Jim

I should clarify, when I say brings up the "name and picture", I mean the small icon has someone else's picture and when I open it, it is labeled as "me" and with this other person's name.

TRANSFERRING SKYPE PHONE NUMBERS TO NEW ACCOUNT?

I have 2 subscriptions/phone numbers on my current skype account - one for Australia and one for New Zealand. Since I can't change my skype name, can I transfer the subscriptions/phone numbers to a new account? I have recently been married, so my name has changed and I use the phone numbers for business so it's important I'm using my correct name... Grateful for some advice
Solved!
Go to Solution.

Hi, KDelaney, and welcome to the Community,
Congratulations!
Have you considered changing your name as it is displayed?
https://support.skype.com/en/faq/FA110/can-i-change-my-skype-name-or-display-name-in-skype-for-windo...
Skype does not permit the transfer of anything from one account to another, regardless of what it is (credit, subscriptions, Skype Numbers, etc.). If you wish to start over again, as if you had moved to a different location, you would cancel the subscriptions and Skype Numbers on your first account, and add the same new subsriptions to a new account. Likewise with credit, you can request a refund of the credit on the first account and then purchase new credit for the new second account.
Anticipating your next question, it would be an interesting and convenient feature if Skype had a facility to forward one account to another, but alas they do not.
Best regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Skype charged 100€ from my account WITHOUT my know...

Hello
I came back to home, and my paypal account was wiped out !
skype took 100€ from my account , and this is obvious hacker business .
I conctact with paypal and with skype , but what is so stupid is that , i see that many people are experiencing this in the forum , HOW COMES a very well known company cannot do nothing about that !!!!!
I have no idea how i will able to get my money back .
PLEASE HELP !!!

Dear Readers,
While I write here on the Skype Community, these recommendations apply everywhere now that account fraud is unfortunately becoming too commonplace with the advent of major retailers suffering security breaches:
Change the account password immediately. If you no longer have access to the account, please contact Skype Customer Service for further assistance. If you are signed on to your Skype account on multiple devices, please use these two commands:
/showplaces
Lists other instances where this Skype name is currently signed in.
/remotelogout
Sign out all other instances except the current one. This will also stop push notifications on all other instances.
Please review this FAQ article so you have the information at hand when you contact Skype Customer Service to report the unauthorized purchases: https://support.skype.com/en/faq/FA10384/why-has-my-credit-debit-card-been-charged-by-skype-when-i-h...
Please review these FAQ articles, as well: https://support.skype.com/en/faq/FA34505/what-do-i-do-if-my-skype-account-has-been-hacked and https://support.skype.com/en/faq/FA10920/what-can-i-do-if-someone-has-taken-over-my-account
Regarding PayPal, sign on to your PayPal account and cancel the funding agreement between PayPal and your Skype account.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Skype is aware of existing problems with the website when contacting their customer service agents. If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and - most importantly - choosing a different path through the various drop-down menu options presented. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Hiding My Friends Skype IDs in My Skype Account

Hello,
My account is used by couple of other people as well, I wanted to know is there any way that
i can hide the skype ids of my skype contacts so non of my employee can steel the ids of my coustomers

Unfortunately, there is none. I think what you can do is to select to show other contacts such as MSN or Facebook contacts, and just hope the other users don't know how to select to show your Skype contacts.
CONTACT SKYPE CUSTOMER SERVICE | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES | WINDOWS PROBLEMS TROUBLESHOOTING | SKYPE DOWNLOAD LINKS
MORE TIPS, TRICKS AND UPDATES AT
skypefordummies.blogspot.com

Skype took money from my account!

I do not use skype for a few months.
Since one year I liquidated payment of the service call.
Why did skype auto-recharge on 5,75 GBP?!?!?
It is crazy! I have no time to play with you.
Bring my money back and goodbye skype for ever!
Skype is worse with each passing month!

Hi, Yolijka, and welcome to the Community,
Please contact Skype Customer Service for assistance.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Remove my Skype Name from the Skype directory

Hello, can you please help me. I want you (someone who does that) to remove my Skype Name from the Skype directory.
I removed all my personal information from my profile.
"If you want us to remove your Skype Name from the Skype directory, you need to contact our Skype Customer Service. It may take up to two weeks to remove your name from the directory."
I've read everything about this topic. So, please, can you just do that?

Hi, Amy-992, and welcome to the Community,
Because our Community is not a branch of Skype Customer Service, as is explained in our Community Guidelines, in fact we are not authorized to process account-related customer service requests.
Please do contact Skype Customer Service to file your request to remove the account - remember, this is a one-time request, is permanent, and will disable your account from further use.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
If you experience difficulty reaching Skype Customer Service, try again using a different web browser. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also impede reaching an agent.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Delete this Skype Name from the Skype directory

Please delete my skype account.....I already delete all information from my profile as described in below mentioned link..
(https://support.skype.com/en/faq/FA142/how-can-i-delete-my-skype-account)
I want to delete this Skype Name from the Skype directory..
Thanks

please contact Skype customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Skype payment failed? skype auto charged 3 days la...

So for whatever weird reason I got a message on August 18th that my skype subscription payment had failed. It's a $2.99 payment and my bank balance on my visa check card was way more than $2.99 at the time. I did nothing at the time and then on August 22nd skype auto charged my same bank account again and my bank shows that I was charged $2.99. BUT when I log into skype today it says my account is ending in 9 days?? Why is it ending if you got my $2.99 on August 22nd???
ALSO the number I had with skype no longer works??? It is still listed on my desktop skype interface but when I call it I get an error message... AND when I call from it to my cell phone it is a totally different number that I have never seen before and is a totally different area code etc. ???
I wish Skype had real customer service and didn't make me have to post on a forum about this.

Y_U_DoThisSkype wrote:
1. So for whatever weird reason I got a message on August 18th that my skype subscription payment had failed.
2. ALSO the number I had with skype no longer works??? It is still listed on my desktop skype interface but when I call it I get an error message... AND when I call from it to my cell phone it is a totally different number that I have never seen before and is a totally different area code etc.?
Hello and welcome to the Skype Community!
1. You may have received the message in error. Your account shows that the $2.99 payment on August 18th 2014 successfully purchased a further one month"s Unlimited USA/Canada Subscription.
2. Your last order for this was for 3 months coverage on December 17th 2011. The Number has since been returned to the "pool".
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Display skype number when using skype to go to cal...

Is it possible to display my skype number when i am using skype to go to call mobiles?

InternationalSk wrote:
Is it possible to display my skype number when i am using skype to go to call mobiles?
when you call your STG access number, you are then causing a SkypeOut call to be launched on your behalf, which is why you need credit or a calling subscription
it is possible to configure Skype so that your Skype Number is displayed on the destination phone when you make SkypeOut calls
see here for more details
http://www.skype.com/en/features/caller-identification/
Regards,
Neil

This is Process:         Skype [365] Path:            /Volumes/Skype/Skype.app/Contents/MacOS/Skype Identifier:      com.skype.skype Version:         5.1.0.935 (5.1.0.935) Code Type:       X86 (Native) Parent Process: launchd [88]   error that appears

Process:         Skype [365]
Path:            /Volumes/Skype/Skype.app/Contents/MacOS/Skype
Identifier:      com.skype.skype
Version:         5.1.0.935 (5.1.0.935)
Code Type:       X86 (Native)
Parent Process: launchd [88]
and i am not able to launch it.

Hi,
maybe this http://heartbeat.skype.com/2011/05/problems_signing_into_skype_an.html is the reason and hopefully the solution.
Regards
Stefan

Webcam goes black in Skype, but works outside Skyp...

Title says it all. Basically, whenever my current program that I am using is Skype, my webcam is black. It's working and everything, but the screen is just black. When I tab out, or go into settings or tools in Skype, the camera works just fine, and I can see myself. The person I am Skyping cannot see me when I am in Skype either. It's black for them too, but works for them when I am tabbed out. I just need to know what's going on. I am using the integrated webcam in my Dell Precision M3800. Please help me.

@Fxry, are you using the latest 6.21 version of Skype?
http://www.skype.com/en/download-skype/skype-for-windows/downloading/
Please, run the DirectX diagnostics tool (32-bit version).
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

Skype to Go to Skype account

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