Skype took money from my account!

I do not use skype for a few months.
Since one year I liquidated payment of the service call.
Why did skype auto-recharge on 5,75 GBP?!?!?
It is crazy! I have no time to play with you.
Bring my money back and goodbye skype for ever!
Skype is worse with each passing month!

Hi, Yolijka, and welcome to the Community,
Please contact Skype Customer Service for assistance.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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From the App Store meny bar click Store > Check for Unfinished Downloads
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I had a nightmare trying to get credit onto my skype account. After a couple of frustrating hours I gave up, only to receive a bank statement showing £11.50 taken twice by skype. But as I do not have enough "privileges' I cant use skype Community. What can I do?

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Hello
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Dear Readers,
While I write here on the Skype Community, these recommendations apply everywhere now that account fraud is unfortunately becoming too commonplace with the advent of major retailers suffering security breaches:
Change the account password immediately. If you no longer have access to the account, please contact Skype Customer Service for further assistance. If you are signed on to your Skype account on multiple devices, please use these two commands:
/showplaces
Lists other instances where this Skype name is currently signed in.
/remotelogout
Sign out all other instances except the current one. This will also stop push notifications on all other instances.
Please review this FAQ article so you have the information at hand when you contact Skype Customer Service to report the unauthorized purchases: https://support.skype.com/en/faq/FA10384/why-has-my-credit-debit-card-been-charged-by-skype-when-i-h...
Please review these FAQ articles, as well: https://support.skype.com/en/faq/FA34505/what-do-i-do-if-my-skype-account-has-been-hacked and https://support.skype.com/en/faq/FA10920/what-can-i-do-if-someone-has-taken-over-my-account
Regarding PayPal, sign on to your PayPal account and cancel the funding agreement between PayPal and your Skype account.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Skype is aware of existing problems with the website when contacting their customer service agents. If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and - most importantly - choosing a different path through the various drop-down menu options presented. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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How to Get a Refund from the App Store

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Hi Epic Awesome16,
Thanks for visiting Apple Support Communities.
If you were charged for an In-App Purchase that you did not receive, first try reporting an issue with your purchase using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
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RolandJ24 wrote:
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See Here > http://support.apple.com/kb/HT1918
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<Edited by Host>

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