Skype video chat keeps knocking out internet conne...

Question

I am using the BT Broadband Home Hub 2.0 and my BT Broadband WiFi connection is usually consistent from the time I switch my computer on to the time I switch it off.
Only when I do a video chat through Skype does my internet connection usually drop out.
I have just done a speed test through BT.com and it's results are as follows:
Connection speed: 12.3Mb
Download speed: 10.7Mb
Upload speed: 0.81Mb.
According to BT, these are all good, so why does my connection drop out when video chatting through Skype?
Do I need a better broadband router (staying with BT Broadband)?
Do I need faster broadband by getting BT Infinity instead?
Or are there some configurations/settings I can change with BT Broadband and/or Skype to ensure dropouts like this won't happen.
Hope somebody can advise me on this.
Thanks.

Answer 1

If you are using the normal default connection settings for Skype, then it will try to route incoming calls via your connection, which can result in dropped connections.
Look at the advanced connection settings on Skype, and untick the options to use incoming connections and uPnP. Basically untick all boxes, then shut down Skype, and restart it. See if it helps.
Its not going to work very well over WifI anyway.
There is also a software bug in the earlier home hubs, which can result in the IDS (Intruder Detection System) log overflowing, resulting in loss of DNS connectivity. The IDS tends to be very active when incoming connection attempts are made.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.