Skype Voucher credited; cannot make calls?
Hey Guys,
i wanna confiem the validity of the Blackberry Z10 skype voucher that is supposed to credit your skype account with 30Euros or so, i done this but i cant see it in my applications nor can i make any calls yet it says i have the said amount in my account. Please i really do need help ASAP.
Post transferred to Rates & Subscriptions message board for better visibility;
subject/title amended accordingly.
Hi and welcome to the Skype community,
Do you have your Android language set to a language other than English? Which language are you using Android in?
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Hello,
I cannot make calls to China using this skype account. My membership fee has been deducted from my bank account so I do not understand why it is not working, especially given that calls to China should be free on this account.
Please help.
Thanks
SGHi, SunGang, and welocme to the Community,
Please contact Skype Customer Service for assistance. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
As you know you must contact Customer Service, skip past Step 2 of the instruction and proceed to Step 3, Continue Support Request.
Regards,
Elaine
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Hi I was having 800 mins India 30 Days subscription, I was expiring on in may mid, as the time exhausted, I renewed it using your skype process (which comes after call failed). I sent me email for delivery but, I cannot make calls yet. Already the purchase hsitory says subscription (India 800 mins 1 month) is purchased, but
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Renewal date : 7 May 2015I think this page page from the Skype support website may help ;
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Post transferred to create its own new thread (topic);
subject/title edited to differentiate from other posts.That makes no sense at all. The phone doesn't know or care what kind of phone is calling it. There's something else causing this. Contact your carrier.
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Hi,
I cannot make calls to number 0044 ..... 75206. (UK mobile).
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Dennis ZimmermannThe Skype account you used for signing in here at the community does neither have Skype subscription nor Skype credit to call mobile phones. Did you try calling with a different account?
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You should call your carrier and make sure your account is provisioned correctly. It sounds like your provisioning profile has not been distributed to all of the MTSOs (network switches) in your country. Sometimes this can be fixed by deleting the profile, then recreating it (this must be done by a carrier engineer, of course; it is not something that you can do).
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What happens when you tap on the Phone icon?
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Sorry, there is no support for jailbroken iPhones here...more than likely the cause of your problem. You'll have to go elsewhere for help.
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