Skype will not cancel my subscription

I've have went through the very simple steps to cancel my current subscription but when I click on the text that reads, "Thanks but no thanks, I still want to cancel my subscription" Skype takes me right back to my account and doesn't cancel my subscription. Please advise. I do not want to pay for another month.
I've cancelled subscriptions in the past and it has never been this difficult or frustrating.
My Skype ID id ridetravelfish

i'm facing the same problem the whole day, trying to cancel my cuurrent Subscription. my next payment should be soon but i want to cancel & when i click on ("Thanks but no thanks, I still want to cancel my subscription") the subscription will not be cancelled & skype takes me back to my account window & nothing happened

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This post was transferred from its previous location to create its own new topic here; its subject and/or title has been edited to differentiate the post from other inquiries and to reflect the post's content. A link to this post appears where the post was originally added.

Okay... I still need more specific instructions. I'm attaching a screen shot of what I see when I open it. You really need to spell it out to me because there are a lot of things I can click on and I don't understand this. I have 4 degrees, so I'm not an idiot, this just isn't my field.
Attachments:
Skype Problem.png ‏118 KB

Skype will not cancel my subscription

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