Skype+Win 8.1+ Logitech C920

hi guys,
I'm trying to use my new webcam Logiterch C920 with Skype but I don;t know why, I can't have video call. I have sound but no image. My configuration is: Win8.1/64bits. I tried with older Skype version, works for a few times, but after a while I was not possible to sing in into my account. Strange situation.... I change my psw, but still no video calls. With Skype 6.21, I can't have video calls. I used also the Microsoft account, and same error. The image is not loaded. My camera with other app, and tested with http://www.testmycam.net/ is working, so I don't think that is any issues with the web cam.
Thx.

Please, run the DirectX diagnostics tool (32-bit version).
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

Similar Messages

Skype H.264 input stream (Logitech C920)

Hi,
does skype for linux support the webcam encoded H.264 stream as video input? (to avoid CPU bottleneck) I'm considering to get a logitech C920 for HD video.
Thx.

OK, in FP11 Beta 2 it appears you have fixed this bug (aspect ratio messed up when switching from 320x240 to 640x480), but now you've reintroduced the Camera.activityLevel bug again. It only reports 0 and 100, this was fixed in Beta 1.
To summarize:
FP 11 release
Camera.activityLevel - broken, only reports 0 and 100
Changing camera size from 320x240 to 640x480 - works
FP 11.2 beta 1
Camera.activityLevel - fixed
Changing camera size from 320x240 to 640x480 - broken, turns video from color to black and white and has a strange aspect ratio
FP 11.2 beta 2
Camera.activityLevel - broken, only reports 0 and 100
Changing camera size from 320x240 to 640x480 - works
Hopefully you'll have everything working in beta 3.
Do I need to submit a bug report for the Camera.activityLevel bug in FP 11.2 Beta 2?

Logitech C920 and Skype Video Calls

So, the Logitech C920 I have worked before with Skype video calls with no problems. But after this new update, it doesn't detect the web cam anymore. I've googled, searched this forum, searched reddit and every possible form of help to only still not detect the web cam.
I've used 6.22, 6.18, and right now I'm on 6.14 and it still won't be detected. I've tried every USB 2.0 and USB 3.0 port I have on my rig.
Now before someone tells me it's the web cam that's broken, the web cam works on Logitech's program, it works on twitch, it works on Microsoft's program as well. All drivers are up-to-date as well.
Completely frustrated with this problem and I was wondering if posting it would be of any help.
I am on Windows 8.1 Pro 64-bit as well.
Solved!
Go to Solution.

Hi,
Im having a similar issue. Logitech c920 no picture in SKYPE. Other apps are OK and SKYPE titles my webcam but it just a blank screen with spinning wheel in setting. Sound is OK.
Im running Windows 7 64bit. I have uninstalled SKYPE and updated the drivers ( AMD Catalyst to 14.2 and also tested beta 15.4 ) with no change.
Any help would be appreciated
IrishTrekkie
peacemak3r wrote:
So, the Logitech C920 I have worked before with Skype video calls with no problems. But after this new update, it doesn't detect the web cam anymore. I've googled, searched this forum, searched reddit and every possible form of help to only still not detect the web cam.
I've used 6.22, 6.18, and right now I'm on 6.14 and it still won't be detected. I've tried every USB 2.0 and USB 3.0 port I have on my rig.
Now before someone tells me it's the web cam that's broken, the web cam works on Logitech's program, it works on twitch, it works on Microsoft's program as well. All drivers are up-to-date as well.
Completely frustrated with this problem and I was wondering if posting it would be of any help.
I am on Windows 8.1 Pro 64-bit as well.

Skype crushing with Logitech C920

Anyone else had the same problem?
Suddenly skype (7.4.0102) is crushing with my logitech C920 camera. I reinstalled skype and the webcam software, but nothing helps.
I run an AMD Radeon HD 7700 Series videocard under Windows 8,1 pro.

Please, run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

Logitech c920 Webcam not Detected in Skype 7.6.0.103

My Logitech C920 Webcam was working perfectly...and still works on all other apps on my PC (Windows 8.1) desktop.....but now Skype does not detect the webcam at all so no video calls. I'm missing my grandsons... Can anyone help me? Thanks.Michael...

WHOBRADIO wrote:
My Logitech C920 Webcam was working perfectly...and still works on all other apps on my PC (Windows 8.1) desktop.....but now Skype does not detect the webcam at all so no video calls. I'm missing my grandsons... Can anyone help me? Thanks.Michael...Please, run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

Connectivity Issues regarding Logitech C920 Webcam and Windows 8.1

Recently, I purchased a Logitech C920 webcam. Successfully downloaded Skype (most recent version 77.85) and passed the microphone and speaker test. My current version of Windows is 8.1 (64-bit) The speaker and microphone application for Skype is online and passed. However, the webcam application for Skype does not connect. In addition, the Windows Camera application for Windows 8.1 successfully works. All three capabilities of the Windows camera application works: sound, recording and camera connectivity. I was able to sucessfully to download the latest version of the Logitech Webcam Software for the HD Pro Webcam C920. After rebooting Windows, I was able to load the Logitech C920 icon and corresponding executable to the desktop. However, all webchat applications besides the Windows supplied Camera application have issues with the Webcam connectivity:
Yahoo Messenger
Skype
Paltalk
Logitech
After downloading the Logitech executable, The Windows 8.1 is still unable to detect C920 webcam. With the Logitech Webcam Software, it just doesn't detect it at all. The whole thing is just black or blank. I know the camera is functional though, because it works perfectly fine in the Windows 8.1 Camera app. Any assistance and help regarding this issue will be greatly appreciated.

Hello @lmhjcr , Welcome back to the Forums! I hope you enjoy your experience
I noticed your posts about the error message "the device installation is incomplete" you are seeing when you attempt to install your printer on Windows 8.1. I am going to share some of my suggestions with you.
1. Check that Internet Explorer pop-up blockers are turned off before downloading the installer
Internet Explorer Pop-up Blocker: How do I turn off Pop-up Blocker?
Try to install
2. If you're running McAfee Live Safe or any other firewall, please temporarily disable the "real time scanning".
How to disable realtime scans
Try the install
3. Go to the start screen (you may also press the windows key + R to open the run box) and type %WINDIR% this should show the windows folder.
Click on the folder and scroll until you see files. Look for a filed named "HPWINS*.DAT" (the * is for a number that varies) remove this file and try the installation.
Try the install
I hope my post was helpful, thank you for posting in the community!
Have a great Tuesday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Disable Logitech c920 microphone messages

I am using a Logitech c920 webcam that has a builtin microphone, using headset instead. I keep getting the same two messages whenever I log into skype.
http://puu.sh/hu7iT/787773a271.png
http://puu.sh/hu8iy/69e89475f5.png
I don't have a problem using the webcam, it works fine. My problem is with the continual popup of these messages whenever I log into skype.
I have messed around in the settings a few times and nothing I do besides unplugging the thing stops these messages from popping up.
How do I disable these messages?

There are specific drivers for the C920 with VIsta. Download them: http://www.logitech.com/en-us/support/hd-pro-webcam-c920?section=downloads&bit=&osid=13
Install them.
I have the C920 (it's a rockin' cam!) and it works with my Vista SP2 machine... BUT... I had to install the software from that link first.

Isight not recognized by Skype, Google Video Chat, Logitech VID and ichat.

MacBook4,1 Firewire
Leopard 10.5.8
Skype 2.8.0.866
Quicktime Plug in 7.6.9
QUictime player MIA
Here is my story. I will try and make it as brief as possible.
The other day, I put a rented DVD into my dvd drive, and it didn't load. I checked for updates for Mac or quicktime. Nothing available. I did some googlin, and someone suggested I zap pram, repair permissions. I blindly obeyed. That didn't help. Then I messed around with quicktime. Not sure what I did. Finally, I had to download the latest version of VLC to watch my movie. I have no idea of my problems with QT have anything to do with my isight issues with Skype and the like, but I mentioned it just in case.
The next morning, when I went to skype, my video wasn't sending. I'm not sure if my chat partners video was working, we usually only do it one way. Me sending.
I checked to see if my video was working in photobooth. Indeed it was (and still does).
I have to date:
Downloaded the latest version of QT (7.6.9 for Leopard)- the web plug-in for watching QT online is installed and running properly.
After install, the QT player does not show up in applications, or anywhere else on the hard drive.
I Messed around with QT in ways I can't describe. Trying to install older versions, removing who knows what files. Installing again.
zapped PRAM
Cleared preferences for Skype by removing skype plist
download latest version skype
deleted all skype files I could find
reinstall Skype
repaired permissions (FIRST THING I DID)
Put your Mac to sleep
Wake the computer after it has gone to sleep.
Restart your Mac by by choosing the Apple
Shut down your Mac
Start up mac
Shutting down, disconnecting power supply, taking out batter, putting dumte mac together again
changed permissions on skype specifically to make sure all accounts were read/write
tried setting using skype with a new account
tried using skype, google video and logitech using wifi at my work
uninstalled PREY video security app plug in
removed and uninstalled divx
removed and uninstalled perian
Checked Preferences>Video show a black screen that says "No Video Camera Connected" and does not show ANY cameras in the video camera chooser drop down"
NOTE: Google Video Chat does show the isight cam, but a black screen. Logitech just has a black screen and asks "where in the interweb is your cam buddy?
I have searched and failed to find CamCamX5.component
Tested video in Google Chat and Logitech VID chat. built-in isight not recognized
Tested video in iChat - I chat crashed when opening. (i posted the crash report at the end of this post)
I'm sure I'm missing some.......
SOME THINGS I HAVE NOT YET TRIED
ROSETTA - in the Skype info pane, Rosetta is greyed out. I don't know if I have it, don't know where to get it. Don't know if I need.
Installing Skype while playing Stairway to Heaven backwards
Reset SMC or PMU
Done disk repair - I'm not sure how to do that, I used to have a disc for my old mac for that
Deleted iPhotoPhotocast and/or QuartzComposer.
Closing Firefox and starting Skype
install older version of skype
ICHAT CRASH REPORT
Model: MacBook4,1, BootROM MB41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB
Graphics: kHW_IntelGMA965Item, GMA X3100, spdisplays_builtin, 144 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.91.21)
Bluetooth: Version 2.1.9f10, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MHY2160BH, 149.05 GB
Parallel ATA Device: HL-DT-ST DVDRW GSA-S10N
USB Device: Built-in iSight, (null) mA
USB Device: Apple Internal Keyboard / Trackpad, (null) mA
USB Device: IR Receiver, (null) mA
USB Device: Bluetooth USB Host Controller, (null) mA
Process: iChat [191]
Path: /Applications/iChat.app/Contents/MacOS/iChat
Identifier: com.apple.iChat
Version: ??? (???)
Build Info: iChat-6220000~1
Code Type: X86 (Native)
Parent Process: launchd [67]
Interval Since Last Report: 7034092 sec
Crashes Since Last Report: 37
Per-App Interval Since Last Report: 0 sec
Per-App Crashes Since Last Report: 2
Date/Time: 2011-01-17 20:32:51.126 -0800
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: A12CF9D7-D5A7-4ED6-8488-B9B5FD597DC4
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Application Specific Information:
* Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Couldn't load DefaultDefaults'
Thread 0 Crashed:
0 com.apple.CoreFoundation 0x9313ae94 __TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION__ + 4
1 libobjc.A.dylib 0x92f2ae3b objcexceptionthrow + 40
2 com.apple.CoreFoundation 0x9313adcb +[NSException raise:format:arguments:] + 155
3 com.apple.Foundation 0x9530ef35 -[NSAssertionHandler handleFailureInFunction:file:lineNumber:description:] + 101
4 iChatCommonGUI 0x009e135d RegisterDefaults + 232
5 com.apple.iChat 0x0013c10c 0x1000 + 1290508
6 com.apple.iChat 0x0000341e 0x1000 + 9246
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xa03560f0 ebx: 0x92f2ae1c ecx: 0xa03551a0 edx: 0x00a2a000
edi: 0x00000000 esi: 0x009f71b0 ebp: 0xbffffa38 esp: 0xbffffa38
ss: 0x0000001f efl: 0x00000282 eip: 0x9313ae94 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x0231e000
Binary Images:
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0x922d8000 - 0x922d8ffd com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x922d9000 - 0x9234bfff com.apple.PDFKit 2.1.2 (2.1.2) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x9234c000 - 0x923feffb libcrypto.0.9.7.dylib ??? (???) <d02f7e5b8a68813bb7a77f5edb34ff9d> /usr/lib/libcrypto.0.9.7.dylib
0x923ff000 - 0x9247cfef libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x9247d000 - 0x92487feb com.apple.audio.SoundManager 3.9.2 (3.9.2) <0f2ba6e891d3761212cf5a5e6134d683> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x92488000 - 0x9248cfff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x9248d000 - 0x92c8bfef com.apple.AppKit 6.5.9 (949.54) <4df5d2e2271175452103f789b4f4d8a8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x92c8c000 - 0x92ca8ff3 com.apple.CoreVideo 1.6.1 (48.6) <186cb311c17ea8714e918273c86d3c13> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x92ca9000 - 0x92cebfef com.apple.NavigationServices 3.5.2 (163) <91844980804067b07a0b6124310d3f31> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x92cec000 - 0x92d93feb com.apple.QD 3.11.57 (???) <35f058678972d42b88ebdf652df79956> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x92d94000 - 0x92db1ff7 com.apple.QuickLookFramework 1.3.1 (170.9) /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x92db2000 - 0x92efaff7 com.apple.ImageIO.framework 2.0.7 (2.0.7) <acf821a3c418fdc86ef02b654366f5f6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x92efb000 - 0x92efffff libGIF.dylib ??? (???) <36f7b0255a81d97c7b360c3b11b4e462> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x92f00000 - 0x92f16fff com.apple.DictionaryServices 1.0.0 (1.0.0) <ad0aa0252e3323d182e17f50defe56fc> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x92f21000 - 0x93001fff libobjc.A.dylib ??? (???) <7b92613fdf804fd9a0a3733a0674c30b> /usr/lib/libobjc.A.dylib
0x93002000 - 0x9304dfe1 com.apple.securityinterface 3.0.4 (37213) <16de57ab3e3f85f3b753f116e2fa7847> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x9304e000 - 0x93181fe7 com.apple.CoreFoundation 6.5.7 (476.19) <a332c8f45529ee26d2e9c36d0c723bad> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x93182000 - 0x93182ff8 com.apple.Cocoa 6.5 (???) <e064f94d969ce25cb7de3cfb980c3249> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93183000 - 0x93541fea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9356b000 - 0x936a4ff7 libicucore.A.dylib ??? (???) <f2819243b278259b9a622ea111ea5fd6> /usr/lib/libicucore.A.dylib
0x936a5000 - 0x936f0ff7 com.apple.CoreMediaIOServices 130.0 (935) <e7c6d794bbec49f9d1ee8261c3f9ff0e> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
0x936f1000 - 0x936f9fff com.apple.DiskArbitration 2.2.1 (2.2.1) <75b0c8d8940a8a27816961dddcac8e0f> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x936fa000 - 0x93756ff7 com.apple.htmlrendering 68 (1.1.3) <fe87a9dede38db00e6c8949942c6bd4f> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x93757000 - 0x93763ffe libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x93764000 - 0x9384cff3 com.apple.CoreData 100.2 (186.2) <44df326fea0236718f5ed64084e82270> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9384d000 - 0x9385dffc com.apple.LangAnalysis 1.6.5 (1.6.5) <d057feb38163121ffd871c564c692804> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x9385e000 - 0x9385effa com.apple.CoreServices 32 (32) <2fcc8f3bd5bbfc000b476cad8e6a3dd2> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x949f9000 - 0x94a09fff com.apple.speech.synthesis.framework 3.7.1 (3.7.1) <06d8fc0307314f8ffc16f206ad3dbf44> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x94a0a000 - 0x94a59fff com.apple.QuickLookUIFramework 1.3.1 (170.9) /System/Library/PrivateFrameworks/QuickLookUI.framework/Versions/A/QuickLookUI
0x94a5a000 - 0x94e6afef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x94e6b000 - 0x94e8affa libJPEG.dylib ??? (???) <d23f3f3b9d168bf32f89449f83fa07f7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x94e8b000 - 0x94eaffeb libssl.0.9.7.dylib ??? (???) <5b29af782be5894be8b336c9c73c18b6> /usr/lib/libssl.0.9.7.dylib
0x94eb8000 - 0x94ecdffb com.apple.ImageCapture 5.0.2 (5.0.2) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x94ece000 - 0x94ed3fff com.apple.CommonPanels 1.2.4 (85) <ea0665f57cd267609466ed8b2b20e893> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x94ed4000 - 0x94f7bfec com.apple.CFNetwork 438.16 (438.16) <dbf00ca36a09edfae60ec44f9d7a9ef9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x94f7c000 - 0x95003ff7 libsqlite3.0.dylib ??? (???) <3334ea5af7a911637413334154bb4100> /usr/lib/libsqlite3.0.dylib
0x95004000 - 0x95004ffb com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
0x95005000 - 0x9500cffe libbsm.dylib ??? (???) <d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib
0x9500d000 - 0x95047ffe com.apple.securityfoundation 3.0.2 (36131) <39663c9b6f1a09d0566305d9f87cfc91> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x95048000 - 0x950c7ff5 com.apple.SearchKit 1.2.2 (1.2.2) <3b5f3ab6a363a4d8a2bbbf74213ab0e5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x950c8000 - 0x950cefff com.apple.print.framework.Print 218.0.3 (220.2) <5b7f4ef7c2df36aff9605377775781e4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x950cf000 - 0x95106fff com.apple.SystemConfiguration 1.9.2 (1.9.2) <8b26ebf26a009a098484f1ed01ec499c> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x95131000 - 0x95133fff com.apple.securityhi 3.0 (30817) <31baaf7ea27b41480604ffc910fe827f> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x95134000 - 0x951effe3 com.apple.CoreServices.OSServices 228.1 (228.1) <76fdc146b4d9937f9c5cbaa1512e0023> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x951f0000 - 0x951f0ffd com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x951f1000 - 0x9546dfe7 com.apple.Foundation 6.5.9 (677.26) <c68b3cff7864959becfc7fd1a384f925> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x95480000 - 0x95481ffc libffi.dylib ??? (???) <a3b573eb950ca583290f7b2b4c486d09> /usr/lib/libffi.dylib
0x95482000 - 0x95563ff7 libxml2.2.dylib ??? (???) <b3bc0b280c36aa17ac477b4da56cd038> /usr/lib/libxml2.2.dylib
0x95571000 - 0x95769fff com.apple.JavaScriptCore 5533.19 (5533.19.1) <a099821bc9203b1bba37aee855280e28> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x958a1000 - 0x958aafff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <73cf6b3c5ddf94d7ce9ae2c81c1b558c> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x958ab000 - 0x958fcfeb com.apple.framework.familycontrols 1.0.4 (1.0.4) <e76b4fa1c25673c8e0fb183b6c0e8eaf> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x959c7000 - 0x959d6fff libsasl2.2.dylib ??? (???) <0ae9f3c08d8508d9dba56324c60ceb63> /usr/lib/libsasl2.2.dylib
0x959d7000 - 0x95a00fff libcups.2.dylib ??? (???) <2b0ab6b9fa1957ee940835d0cfd42894> /usr/lib/libcups.2.dylib
0x95a0d000 - 0x95a0dffe com.apple.quartzframework 1.5 (1.5) <4b8f505e32e4f2d67967a276401f9aaf> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x95a0e000 - 0x95a26fff com.apple.openscripting 1.2.8 (???) <572c7452d7e740e8948a5ad07a99602b> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x95a27000 - 0x95a38ffe com.apple.CFOpenDirectory 10.5 (10.5) <39d48cd00b8f9ca3fcdd251715cc74d5> /System/Library/PrivateFrameworks/OpenDirectory.framework/Versions/A/Frameworks /CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x95ade000 - 0x95ae3fff com.apple.DisplayServicesFW 2.0.2 (2.0.2) <cb9b98b43ae385a0f374baabe2b71764> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x95ae4000 - 0x95b24fef com.apple.CoreMedia 0.484.2 (484.2) <81221976abdc19f30723c81c5669bbc9> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x95b25000 - 0x95ce1ff3 com.apple.QuartzComposer 2.1 (106.13) <40f034e8c8fd31c9081f5283dcf22b78> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x95ce2000 - 0x961b3fbe libGLProgrammability.dylib ??? (???) <7f18294a7bd0b6afe4319f29187fc70d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x961b4000 - 0x96211ffb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
0x96212000 - 0x96263ff7 com.apple.HIServices 1.7.1 (???) <ba7fd0ede540a0da08db027f87efbd60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x96264000 - 0x96267fff com.apple.help 1.1 (36) <b507b08e484cb89033e9cf23062d77de> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x96268000 - 0x96268ffe com.apple.MonitorPanelFramework 1.2.0 (1.2.0) <a2b462be6c51187eddf7d097ef0e0a04> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x96269000 - 0x9629bfff com.apple.LDAPFramework 1.4.5 (110) <bb7a3e5d66f00d1d1c8a40569b003ba3> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x9629c000 - 0x963eeff3 com.apple.audio.toolbox.AudioToolbox 1.5.3 (1.5.3) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x963f7000 - 0x966fffe7 com.apple.HIToolbox 1.5.6 (???) <eece3cb8aa0a4e6843fcc1500aca61c5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x96700000 - 0x9672bfe7 libauto.dylib ??? (???) <42d8422dc23a18071869fdf7b5d8fab5> /usr/lib/libauto.dylib
0x9672c000 - 0x96876feb com.apple.QTKit 7.6.9 (1680.9) <fe987e6adf235d5754399dcdae6e5a8e> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x96877000 - 0x96895ff3 com.apple.DirectoryService.Framework 3.5.7 (3.5.7) <b4cd561d2481c4162ecf0acdf8cb062c> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x96896000 - 0x9689bfff com.apple.backup.framework 1.0 (1.0) /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x9689c000 - 0x968c0fff libxslt.1.dylib ??? (???) <0a9778d6368ae668826f446878deb99b> /usr/lib/libxslt.1.dylib
0x968c1000 - 0x96988ff2 com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x96989000 - 0x96997ffd libz.1.dylib ??? (???) <5ddd8539ae2ebfd8e7cc1c57525385c7> /usr/lib/libz.1.dylib
0x96998000 - 0x969c9ffb com.apple.quartzfilters 1.5.0 (1.5.0) <22581f8fe9dd2cb261f97a897407ec3e> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x969ca000 - 0x96a24ff7 com.apple.CoreText 2.0.5 (???) <5483518a613464d043455ac661a9dcbe> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x96a25000 - 0x96a43fff libresolv.9.dylib ??? (???) <a8018c42930596593ddf27f7c20fe7af> /usr/lib/libresolv.9.dylib
0x96a44000 - 0x96a5fff3 libPng.dylib ??? (???) <c0791798fb92acc136c250a373449359> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x96a60000 - 0x96a60ffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x96a61000 - 0x96a8efeb libvDSP.dylib ??? (???) <b232c018ddd040ec4e2c2af632dd497f> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x96a8f000 - 0x96b0cfeb com.apple.audio.CoreAudio 3.1.2 (3.1.2) <782a08c44be4698597f4bbd79cac21c6> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x96b0d000 - 0x96b9aff7 com.apple.framework.IOKit 1.5.2 (???) <7a3cc24f78f93931731203854ae0d891> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x96b9b000 - 0x96c66fef com.apple.ColorSync 4.5.3 (4.5.3) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
I know this is a lot of info. I hope I didn't miss anything. I use skype with three people. Three very important people. Two of which, meh, the video isn't important. ONe where the video option is paramount.
I'm just a little frustrated. Thanks in advance for any help.

Hi,
We will come back to iChat if required.
It does prefer an Screen Name to be added as you go through the Start Up Screens (First Run) but you can click through these and just access the iChat > Preferences > Video Section to view a Preview.
I must admit to not seeing a Crash Log when the known chosen Mic/Audio Input has not been listed.
However if the External Audio was Firewire connected that may explain things.
NOTE:-
mAudio and other Firewire Audio Devices do tend to need the Most up-to-date drivers to work properly.
Sometimes it pays not to do a COMBO or other Software Update until you know the drivers are ready for it.
With any OS update above the 10.x.1 point will also have a COMBO version.
The COMBO then includes all the updated items between the base level OS and the latest Update.
So for 10.6 there is only what is called a Delta for 10.6.1
There is a delta (10.6.1 to 10.6.2 only) and a COMBO (10.6 to 10.6.2) for the next update and this is repeated through 10.6.6
The Deltas only include those things that are Updated on that occasion (As in the 10.6.1 to 10.6.2 example - 10.6.5 to 10.6.6 would not include the stuff in 10.6.4 or earlier)
COMBOs can be installed "Over-the-Top" of what you have already installed.
It is certainly needed when you Re-install something (Apple apps/Files etc) from the Install Disk you have when your OS has been updated beyond that point.
Some apps like iChat Get their Updates in the OS Updates and need to "Match" the progression.
The 10.5.8 COMBO (Your specs say 10.5.8) is Here
For others the 10.6.5 COMBO is here
and 10.6.6 COMBO IS here
<hr>
Quicktime.
The Download and Install should be all the parts of Quicktime.
Internet Plug-ins for Browsers, various System Files to make Quicktime work for other apps, various Components to play various formats and of course the Player itself.
The Player should be in the Applications Folder with this icon:-
The OS 10.6 version (Quicktime X has a big blue X icon)
If you mean it has disappeared from the DOCK you can Drag the Application back to the DOCK to make the icon (and link to app) again (The app stays in the Applications folder the OS just makes an icon and links it for you by doing this)
One of the biggest causes of many apps not working is turning Off/Disabling certain Fonts the apps need.
Follow the Link in this Users Tip by Kurt Lang. Make sure that the Correct System Fonts are ON.
9:53 PM Tuesday; January 25, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Audio Out of Sync using Logitech C920

Hello.
I am shooting in 720p with my Logitech C920 the sound is fine as raw file and in windows movie maker even after saving.
When I open it with Premiere it's out of sync before creating track and after saving. I am new(using the trial) and I am new to having all these crazy settings and my guess is I messed something up perhaps. Everything was working fine the other day.
I have just been using the default settings when I make a new project. I save android 720 H.264
I have attached a screenshot of the file details if that helps. Thank you so much I really hope I can fix this as I don't want to re-film or use another program(WMM sucks lol).

I couldn't find an edit button but also wanted to add.
I cleared the media cache from settings so the files had to conform again. I dragged file to new item as well to no avail.
For other stuff you may need:
What version of Premiere Pro? Include the minor version number (e.g., Premiere Pro CS5.5 with the 5.5.2 update). 8.1 I am using the trial
Have you installed the recent updates? (If not, you should. They fix a lot of problems.) Yes
What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac". Windows 7
What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime". H.264 MP4 using Logitech C920 webcam
If you are getting error message(s), what is the full text of the error message(s)? None.
What were you doing when the problem occurred? Dragged file in and watched it.
Has this ever worked before? Yes
What other software are you running? Nothing
Do you have any third-party effects or codecs installed? I think I have FFDshow and Divx, I am unsure about these things, maybe I need to fix them?
Tell us about your computer hardware. Be especially certain to tell us about third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU). ?
Are you using Mercury Playback Engine GPU Acceleration? No idea, how do I check?
Does the problem only happen with your final output, with previews, or both? Both
Here is more details about the video also. Hope this helps let me know if I need to give more info!

HT204392 how can i make my logitech C920 work as my default?

how can i make my logitech C920 work as my default?

i just figured the problem and has nothing to do with changing those integers. in the audio MIDI setting (app in utilities folder) for the c920 make sure the format is set to 24000hz, and it will finally work. if its set to 16000hz or 32000hz it wont work. i actually went backand put the integer settings to its original settings. 24integer for mac and 16 for c920.

Logitech c920 - can't even record in 720p!

So I bought a Logitech c920 a while ago, and I've been frustrated because I've never been able to record in 720p. I just upgraded to OS X Mavericks. When I tried to record a video in Quicktime, it would not work in either high OR maximum quality - the video lags a lot and stops recording/freezes. I basically can't record on Quicktime at all. Any idea why this is happening? I've seen a ton of people say they can record in 720p and not 1080p with Mavericks, but I just want to get 720p to work. I'd really appreciate any help.
I'm running a 13 inch late 2010 MacBook Pro with Mavericks.

I am no expert on DVC Pro HD, but here is what I found out.
HD compression format by Panasonic.
Similar compression type to DV 25 but uses a higher bit rate up to 100 Mbit/sec, depending on
the specific HD format being recorded. Highly popular format because of its lowe r bit rates, and
incredible resolution considering how highly compressed the format is.
This format is very popular as an acquisition format used with Panasonic's Varic am camera as well>as several Panasonic cameras that record to P2 card systems. A lso used heavily to convert higher->end HD formats into a high quality offline e diting format. Uses component recording, DCT
compression at approx. 7:1 (intraframe), 4:2:2 color sampling, 8->bit depth and up to 8 audio channels.
1080 formats record at 1280x1080, 720 formats record at 960x720. At 1080p, frame rates include>23.98, 24, 25 fps. At 1080i, frame rates include 25, 29.97, 30 fp s. At 720p, frame rates include
23.98, 24, 25, 29.97, 30, 59.94, 60 fps.
Source: Moviola
I agree that you want AIC not DV. AIC is a 4:2:0 codec so you will lose some quality, but it is your best option without buying FCP.
Message was edited by: AppleMan1958
Message was edited by: AppleMan1958

Skype Winning

Skype informed me about a winning "I have been selected as one of the 8 lucky winners of the SKYPE LOTTERY PROMO PROGRAM.
As far as the message I would be the number .. winner from my region with an omount of ....... GBP"
Could you pls confirm if it's something serious or just some network joke made by someone try to catch my money or other info ??
Thanks and regards
Gio

Hi, Gio, and welcome to the Community!
This is yet another in a long series of known scam and phishing attempts - in other words, an attempt to coerce you into providing your personal information and banking details. Please do not respond to the message or click on any links contained therein.
Best regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Mic records, but I can't hear sound. (Logitech C920).

Hello there, new to the apple support community here but I have a question that I finally can't figure out myself.
I wanted to play around with twitchtv so I purchased a C920 earlier and (not sure how to put this) I can't figure out why the built-in mic is not sending my voice so that I may hear it through headphones or over my stream. I tried configuring various settings I found while researching this problem and still no luck on getting my voice streamed. However, when I go into system preferences in the output area my mic is being heard and in garageband my mic is being recorded. I can hear my voice when use playback in garageband, but that is the only time I can hear my mic.
Currently I am running the latest Mavericks OSX I'm not sure what other information may be needed from my end, but if anyone is able to help I greatly appreciate it.
Edit: I figured out the problem shortly after I posted this... I apologize. It was my Wirecast software, it was not properly sending my voice to twitchtv. I used Flash Media Live Encoder instead and it worked like a charm.

I believe I have the same problem. I've got an 8130 running OS 4.5.0.138, and I've tried two different headsets, both of which worked when tested on two other phones. I've wiped my 8130 and reloaded the OS, but still no audio. I can hear the control beeps from the headset: call received, call rejected, connection completed, etc.; and I can use the button on the headset to accept/reject calls, end calls, redial, and start voice dialing. I just can't hear the call.
I'm at my wit's end and any help would be much appreciated.

IMovie11 (m/Bookpro,10.7) does not recognize my Logitech C920, though "PhotoBooth" does

iMovie11 only recognizes the built-in cam. When I plug in the Logitech webcam the iMove capture screen goes black and then reverts to the built-in cam. The cam selector at the bottom of the capture screen does not include the webcam in the selection list (only the built-in there).
Tom

oops - C910, which Logitech says is compatible with Mac.

Logitech C920 crashing during video calls

Link to the original thread
This is still an issue multiple versions later. The DXDiag should be up to date.

Try to uninstall Dxtory and XSplit software.

Skype+Win 8.1+ Logitech C920

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