Skype won't delete my account and remove my Skype ...

The issue: I wish to delete my Skype account and also have my Skype name removed from the Skype directory.
Why: I am using another Skype account with a very similar Skype name. I don’t want people to select the wrong name when they add me. Apart from this, it is my wish, my choice to have just 1 Skype name in the directory, not 2.
First and foremost it is a disgrace that as a Skype user I cannot delete my own account (including Skype name from the Skype directory) if and whenever I wish to do so. You have to ask Skype to do it for you. But do you get any help? No, none what so ever!
The first thing I tried was Live chat. A complete waste of time. Then I submitted a support request. In response to my request I received an email from Skype Customer Service in which I was asked to provide the following details.
1. Country creation.
2. Year and Month of creation.
3. Registered email address.
4. Please provide us 3 Skype Names of your contact list.
In reply I sent a substantiated email with as much detail as possible.
1. Country of creation I provided.
2. I replied I could not remember the year, let alone the month I created my account. I did provide 2 possible years. There is no way to check the year and month. And Skype does not provide this info on your Skype account. So what then?
3. Registered email address same thing. I replied it could be 1 of 3 of the following email addresses I might have used when I registered. I also pointed out that I had changed my primary email address since registering. So again, how can you check your registered email address when Skype does not provide this info on your Skype account? Or do they mean the primary email address you are using now? Then be specific and say so!
4. I replied I had no contacts remaining in my contact list, because I had already blocked and deleted my contacts. I did offer to provide 3 blocked contacts.
I got the following astonishing reply.
"Thank you for the information provided, we appreciate it. However, we are sorry as not all of the answers match the data stored in our systems. Based on this we cannot carry out the request for safety reasons.
Please check your records and contact us again with the correct answers."
What a rubbish service! Instead of helping me - I wonder if someone read my email at all - I get this standard reply telling me to check my records. Check which records? Check them where?
Is there somebody out there who CAN help me?

Hi, Appie5,
You are most welcome! I just happened to be on this message board shortly after you posted your enquiry. Let us continue ...
What do mean when you refer to my registered email address? The one I used when I originally registered or the primary email address I am using now (which I changed before my I submitted my request and which is non existing, because I want to delete my account)?
Your Skype Account's Registered E-Mail Address is the one recorded or which appears in your account as the e-mail address Skype will use to send billing and payment or other account-related correspondence. Occasionally you will receive promotional advertisements. If the e-mail address is "fake" or "non-existing," then naturally you will receive no correspondence from Skype ... that said, if you want to discard the old account, then be sure to remember exactly what you input in that field so the customer srevice agents can match the information you provide with what appears on your account record.
Also I got the question in which month and year I created my account. I dont remember! How/where can I check this? My Skype account details do not provide this info.
You are correct - the date your account was created does not appear in our account information. You may contact Skype Customer Service separately to ask what this date is.
Skype Customer Service could ask any number of questions related to your account that they would expect you would be able to answer.
Best,
Elaine
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