SKYPE won't let me open up - says there is update, but there isn't one!
Don't understand - I went to call a client and the SKYPE icon loads, then says to update. There is no update!
What exactly is the version of Skype installed now on your computer? In Skype go to Help -> About Skype.
Similar Messages
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IPhoto says it is updating, but it isn't.
iPhoto on my Macbook pro 13 inch says it is updating, but it isnt. Its shows the normal iPhoto in the dock, but when I click on it, it gives a message from the app store saying:
iPhoto is being updated
iPhoto can not be opened while it is being updated.
Somebody PLEASE help me.
Thanks.Restart yoru Mac and see i tha thelps
LN -
Pre-ordered a book but won't let me download. Says I already downloaded but haven't purchased.
Won't let me download the book although it shows up on my shelf.
I'm having the same problem, have tried restarting my iPad and the app, even was able to get the sample to download before it switched to download, that downloaded but it still wont download the full version.
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IMovie won't open because it's "being updated" - but there's no iMovie activity in the App Store!
Just today, I tried opening iMovie to work on a project. I get an error message that reads: " You can't open the application "iMovie" because it is being updated." This then kicks me out to the App Store - but there's no iMovie update in progress there. It's driving me insane.
On top of that, when I try to perform the updates WITHIN the app store - Mavericks and some other apps - I click "update" and nothing happens. Any troubleshooting advice? I really need this to work.
I'm on 10.8.5, on a Macbook Pro bought in 2012.I had this same problem. The way I solved it was to go into the app store, and specifically click on iMovie. The tab there mentioned something like "upgrade" (where normally you would see "buy"). If I click on that, there is a pull down menu that says that I do not have the lastest operating system for the new movie, but that I can reinstall the older version. When I clicked on that option, it reinstalled iMovie (which for some reason just hadn't worked in Mountain Lion). It worked just fine. I didn't have to pay. If you are signed in at the app store, and click on iMovie, hopefully you will be presented with this option as well.
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The installer for iTunes free download says when installing "The installer encountered an error that caused the installation to fail." I have been to the help page and run Disk Utility (not sure if that's worked or not) and it still comes up with this. Please help me get iTunes back up and running. Thanks
Go to HD>Library>Receipts - remove the iTunesX.pkg receipt. Drag the iTunes app to the trash.
Repair permissions with Disk Utility - reboot - then try to run the installer.
MJ -
Firefox won't let me open new tabs since windows updated yesterday
Windows update ran and installed new updates yesterday (9th Feb) the PC restarted and since then Firefox will not allow me to open a new tab.
# In the Tools menu select Add-ons to open the add-ons manager.
# In the Add-ons manager select the Extensions panel
# In the list of Extensions click on Ask Toolbar, then click the Uninstall button
# Restart Firefox and the Ask toolbar will be uninstalled. -
I only plugged in my new IPAD to charge, I have no intneniton on SETTING IT UP right now.. How do I get it to shut off? I won't let me . It says. CONTINUE SET UP
Hello there, tsinbhunter.
The following Knowledge Base article goes over how-to do exactly that:
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Hello, Im new to this website. Im having issues with my Macbook. I have the old 2009 model Macbook and it is our schools macbook. The school just upgraded these MacBooks to OSX Mavericks and when i try to open Minecraft it won't let me. It says no jdk installed. I also try to install Java SE runtime but half way through the Software Update it says cant download software because of network problem but I'm connected to the internet and i can browse stuff just fine. Can any one help with my problems. P.S. I don't know the administrator password or stuff like that. And yes we are allowed to play games and stuff on these laptops but only at home not at school so don't tell me i need to focus on school and not games.
Since you updated the operating system, it is probably Minecraft is missing certain files that ware remove or are not longer comparable with the new version of the OSX. what I recommend, is to check is there is an update for Minecraft and install that. If there is not update available, probably the best thing will be reinstalling Minecraft. Hope this will help you.
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I have a mac and have downloaded adobe several times and it still won't let me open any online documents. when i try to open the document it says I need to agree to the end user agreement
yes and when I push the icon to download and go through all 3 steps it says this version is already downloaded. so i close the browser and try to download the document again and it says the same error
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i plugged in a usb stick and it had lots of videos on it and it won't let me open them and watch them, it says 'a required codec isn't available'
please helpi plugged in a usb stick and it had lots of videos on it and it won't let me open them and watch them, it says 'a required codec isn't available'
This message indicates the videos were encoded using codecs for which the current "playback platform" is not currently configured. Either use a third-party media player having the required codecs built into the player or install the required codecs on your system if available. -
My numbers program is "STUCK". It won't download update and won't let me open any spreadsheets. Just says "installing"........ TWO DAYS NOW!! HELP!
Hi,
Shut down and reboot your iOS (press and hold the wake/sleep button and when prompted, slide to poweroff and then press and hold the wake/sleep button to reboot).
Go look what had happen with your apps. Maybe it's ok. If not, tap and hold its icon and then tap the X to delete it from your iOS device and redownload it from the app store (no charge for that).
Juste to let you know, your description state iPad2 but you are in the forum for iPod. -
My mail application says "Mail quit unexpectantly". It won't let me open mail. How do i fix it?
My mail application says "Mail quit unexpectantly". It won't let me open mail. How do i fix it?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. I know the report is long. Please post all of it anyway.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report — they're very long and rarely helpful. -
I Have tried everything and it still won't let me open anything in Safari. I have reset the Mac and router. It's just not working.
This could be a complicated problem to solve, as there are several possible causes for it.
Back up all data, then take each of the following steps that you haven't already taken. Stop when the problem is resolved.
Step 1
From the menu bar, select
▹ System Preferences... ▹ Date & Time
Select the Time Zone tab in the preference pane that opens and check that the time zone matches your location. Then select the Date & Time tab. Check that the data and time shown (including the year) are correct, and correct them if not.
Check the box marked
Set date and time automatically
if it's not already checked, and select one of the Apple time servers from the menu next to it.
Step 2
Start up in safe mode and log in to the account with the problem.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
If the problem is not reproducible in safe mode, then it's caused by third-party "anti-virus" or "security" software. If you know what that software is, remove it as directed by the developer after backing up all data. If you don't know what it is, ask for instructions.
Step 3
Triple-click anywhere in the line below on this page to select it:
/System/Library/Keychains/SystemCACertificates.keychain
Right-click or control-click the highlighted line and select
Services ▹ Show Info
from the contextual menu.* An Info dialog should open. The dialog should show "You can only read" in the Sharing & Permissions section.
Repeat with this line:
/System/Library/Keychains/SystemRootCertificates.keychain
If instead of the Info dialog, you get a message that either file can't be found, reinstall OS X.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. Open a TextEdit window and paste into it by pressing command-V. Select the line you just pasted and continue as above.
Step 4
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the upper left corner of the window, you should see a list headed Keychains. If not, click the button in the lower left corner that looks like a triangle inside a square.
In the Keychains list, there should be items named System and System Roots. If not, select
File ▹ Add Keychain
from the menu bar and add the following items:
/Library/Keychains/System.keychain
/System/Library/Keychains/SystemRootCertificates.keychain
Open the View menu in the menu bar. If one of the items in the menu is
Show Expired Certificates
select it. Otherwise it will show
Hide Expired Certificates
which is what you want.
From the Category list in the lower left corner of the window, select Certificates. Look carefully at the list of certificates in the right side of the window. If any of them has a blue-and-white plus sign or a red "X" in the icon, double-click it. An inspection window will open. Click the disclosure triangle labeled Trust to disclose the trust settings for the certificate. From the menu labeled
Secure Sockets Layer (SSL)
select
no value specified
Close the inspection window. You'll be prompted for your administrator password to update the settings.
Now open the same inspection window again, and select
When using this certificate: Use System Defaults
Save the change in the same way as before.
Revert all the certificates with non-default trust settings. Never again change any of those settings.
Step 5
Select My Certificates from the Category list. From the list of certificates shown, delete any that are marked with a red X as expired or invalid.
Export all remaining certificates, delete them from the keychain, and reimport. For instructions, select
Help ▹ Keychain Access Help
from the menu bar and search for the term "export" in the help window. Export each certificate as an individual file; don't combine them into one big file.
Step 6
From the menu bar, select
Keychain Access ▹ Preferences... ▹ Certificates
There are three menus in the window. Change the selection in the top two to Best attempt, and in the bottom one to CRL.
Step 7
Triple-click anywhere in the line of text below on this page to select it:
/var/db/crls
Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "crls" should open. Move all the files in that folder to the Trash. You’ll be prompted for your administrator login password.
Restart the computer, empty the Trash, and test.
Step 8
Triple-click anywhere in the line below on this page to select it:
open -e /etc/hosts
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in the same way you launched Keychain Access.
Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting. A TextEdit window should open. At the top of the window, you should see this:
# Host Database
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
If that's not what you see, post the contents of the window. -
Skype won't let me click on user and not let me wr...
Skype won't let me click on user and will not let me write, I have the latest version and I have a pc withwindows 7, you have installed all updates, hear that the problem is with internet explorer, but how to fix it,because when I go to internet explorer and for example look for facebook and you feel the same, does notlet me log in nose
Try this:
Go to Windows Start -> All Programs -> Accessories -> Right click on Command Prompt, select 'Run as administrator'.
In the Command Prompt type: cd c:\windows\syswow64 and press Enter.
Next type this and then press Enter:
regsvr32 jscript.dll
Next type this and press Enter:
regsvr32 jscript9.dll
After each Enter you should receive a message saying that DllRegisterServer in XXX.dll succeeded.
Reboot your computer.
Make now the test showing if your Internet Explorer can execute JavaScript.
Open in your Internet Explorer this page and watch the response:
http://javatester.org/javascript.html -
Took delivery of imac yesterday with pre-installed Pages, Numbers and Keynote. App store says they need updating but won't let me because I've never owned the major version of the software. I have paid like anyone else, so why can't I update?
You must be signed into the Apple Store with your Apple ID or it won't work.
and
How to deal with a 100 Store Error:
Try here > Mac App Store: "An unknown error occurred (100)" when purchasing
If that doesn't help, open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here;
~/Library/Caches/com.apple.appstore/Cache.db
Click Go
Move the Cache.db file to the Trash.
Now here:
~/Library/Preferences/
Click Go
Move these files from the Preferences folder to the Trash.
com.apple.appstore.plist
com.apple.storeagent.pllist
Now here:
~/Library/Cookies
Click Go
Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Empty the Trash, try the App Store.
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