SLA Dates needs to be changed manually by user.

Hi,
I have a requirement that The SLA dates need to be changed manualy by a user (for a service request) based on the authorisation of a user. Is there any enhancement or related to config.?
thnks in advance.

Hi,
            I am not sure how ur business is running on. let me tell if u r doing the transaction in the webui are ic agent make sla date fields in display and edit mode based on the authorization or the business role. in case of gui not sure you need to debug and identify the authorization object for that one.
regards,
gobi

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