Slate 21 Pro screen back light on when sleeping

Hi James_caI found out a couple of days ago that our service inventory had not yet been updated with the new Scalar FW revision. I suspect that at some time you will experience the same issue...just a matter of when. I'm sorry if I was not clear in my earlier instruction. I should know more tomorrow about when our service inventory will be ready. Rest assured that if you experience the issue again, the next replacement will be correct. Again, my apology for not communicating clearly.

I have Slate 21 Pro. It is awsome all in one desktop with Android system. However it has the problem with sleep mode. Say I press power button to put it into sleep mode. The light on the power button change to red from white. But at some point, could be a couple of minutes or one hour, the screen back light will turn on though the screen is still dark (nothing displays). And at this time, the light on the power button will become white. And the worst thing is it'll never go back to sleep mode once it is in this state. I used a Electric Meter to test the power comsuption. At running time (when I use it and power button light in white), it consumes aournd 26 watts. At sleep time(power button light in red), it comsumes around 5 watts. At the state of dark screen with back light on ( the problemmatic state I describe above), it comsume almost the same as running time around 24 watts. This is too bad for an Android device. Though I'm able to pay the bill, but why should we waste energy and money? I report the problem. HP sent me another one. But the same problem there. I guess it is caused by the latest OS update. HP really should fix this. Does anyone has this issue? I'm so supprised that no one report this issue.

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