Slate 500 Broken glass

Hi, I have a HP Slate 500, this fall and broken the screen, not the LCD, just the glass, now the touch don't work anymore and had glass is broken at middle of screen.
I need to replace this part, but HP don't give me support.
Where I can buy this part? Can HP give me this part number, may be I can have some success with this.
I live in Brazil, here HP don't give me support for this hardware. Every time than I try support, you say me to call U.S. support.
Can you please tell me how to solve? I have a friend than live in U.S. if I buy the part, I can send to U.S. address, so, he can send me.
But, please, don't say me to ask he to call support, he is a busy person and can't keep on telephone waiting for HP to solve my problem.
I am more than two months trying to solve this without success.
Thank you, I will wait for a answer than can really help me.

How much crap is HP Support???? More than one year and I still have tablet with broken glass without fix. Never more I will buy things from HP again.

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