Slate 500 loses power when undocked

I have a Slate 500 that loses power whenever it is removed from it's docking station. This began occuring after I used to HP supplied recovery disks to restore the tablet to it's original WIndows 7 Pro setting. I had installed WIndows 8 on the tablet but did not like the response time...however I was able to use it away from the docking station with a problem when WIndows 8 was installed. The problem started when I reverted back to WIndows 7. Am I missing a driver that activates the battery? I need help in resolving this. Thanks.

Hello Ahernandpr,
Your Slate 500 is a Business model. Your issue would be best answered on the HP Enterprise Business Community Forums
Good luck!
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I gathered from your post you have tried most of the troubleshooting steps to no avail.
If you check the adapter do you notice any damaged or bent pins as this can cause charging issues?
Here are two links that may also assist you.
HP ENVY and Pavilion Notebook PCs - Battery Does Not Charge
HP Notebook PCs - Testing and Calibrating the Battery (Windows 8)
If this has not helped please contact HP support for assistance.
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
World Wide Phone Support
Please let me know the results.
Best of Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset.
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Questions and speculations around the new HP Slate 500 tablets have been circling the internet for some time. First is the demand and shipping of current back orders. The second is really around the specs. What can a user expect from this device? Let us help answer a few questions.
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To get your multi-touch gestures working, you'll need the touchscreen driver which can be found at the above link. Keep in mind that it is a Preview edition of Windows, so many things will not work as well as they do in Windows 7.
I am an HP employee.
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Hey Guys,
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This question was solved.
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Hello chowdary2005,
Take a look at this page http://goo.gl/o4TFm which gives you several links that may help. Please let me know if this helps.
Regards,
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