Sleek Photo 20gb MAJOR probl

First off let me say that I can't even believe I have to come here to see how others are handling the problems with their players, I thought I found a player that was going to be a fantastic purchase. I was wrong. My player is less than a month old. Already, the battery isn't lasting as long as it should. It gets about 4-5 hours of playing time, and that's it. Is there a way to change out the battery?I can't even begin to tell anyone how many times my player has frozen and not turn on. I had to come here and read how to reset it, and every single time it has to rebuild the library. I'm afraid I'm going to lose some music, and I've already got over 2000 songs in it. Yesterday when I turned it on, I got a moving "snowy" screen, then it froze. I had to use a pin and reset it AGAIN. I think I reset the **bleep** thing 4 times yesterday. There are times I plug it into the usb port and it's not recognized by my computer. What is going on with this? I've looked to see if anyone has any in stock so I can exchange it. Nope, sold out. And from what I've read about the Creative Customer Service I really don't want to call them. If I were to replace it with another, how would I go about saving all the music I already have on there? I don't keep it stored on my computer, eats up too much memory. Any suggestions besides throwing it out the nearest window and buying a Zune or an iPod?

I'm having the same problem - can't seem to find a docking station and speaker system designed for the sleek photo! Can anyone advise whether the Zen Vision M speaker systems are compatible with the sleekphoto?Cheers, Marc

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A few annoyances with Zen Sleek Photo 20GB (Reque

Update:
PETITION FOR SEPERATING ARTISTS (See "Artist Listings"): Click here to open message in new window
Many thanks to anybody who gives comments or signs it!
Zen Sleek Photo Pictures: See 2nd page!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~
I have just recieved my wonderful new Zen Sleek Photo 20GB, and right now I am only allowed to test it (Christmas present ^^)
I am very impressed with the player, absolutely wonderful
Of course there are a few problems/annoyances with the player.
I haven't been able to thoroughly look at the player, but a few things have come to my mind already.
I am sorry if this thread is perhaps too big :-/ But I really like the Creative MP3 players and want to enjoy my player as much as possible and recommend them to my friends.
>> Artist listings
The most annoying thing is with Artist names!
When you browse the artists, it looks for COMPLETE ONES, exactly as in the tag.
This is a very big problem for me... I would really prefer having it search IN the tags..
So if I look for Dr. Dre, it will find him with ANY of the features in the song.
I don't want it to display about 30 different ones with him in...
For example:
Dr. Dre
Dr. Dre, Mel Man
Dr. Dre, Hitman, Eve
Dr. Dre, Eminem
Dr. Dre, Hitman, Eve, Eminem
etc etc etc
This becomes very annoying and makes an extremely long list.
So what I would like to see, is that it just shows Dr. Dre as ONE artists, and then show his albums with ANY of the featured artists, not only solos.
Secondly......
>> Background Pictures
I have been looking around for images to add to my player as background pictures and found that there is no option to "fit to screen". When you view pictures it adjusts to the >> full-screen << size, not the actual menu size..
I think there should also be stretch/tile etc options.
>> Listen whilst viewing
I think it would be much much better to be able to listen to music whilst viewing pictures..it's just not the same :-/
>> Other formats
I think it is a shame you can only view jpegs on the Sleek Photo
It would be very easy to allow it to display PNG, GIF, BMP files and maybe even VIDEOS.
I am sure many people would be the sleek over another player because of that.
>> Pictures: Folders get image for thumbnail
This isn't much of an inconvenience, but it would be a nice little feature
So you can set or there is automatically an image set for the folder, so you don't have to wait for the address to display at the bottom. That is a bit too long sometimes too with the /pictures etc (If I remember correctly *hope*)
I really hope Creative gets around to making some additions to the firmware, user contact is the key to user satisfaction.
Something else I should say, is the products need updating on various area-specific creative sites. The Sleek wasn't even on some.
I couldn't search for any updates to the sleek photo as it wasn't on the US site for updates either.
Many many thanks for reading,
StephenR
EDIT: It may also be a nice feature to have album art displayed when you play a song Message Edited by StephenR on 2-7-2005 :43 PMMessage Edited by StephenR on 2-2-2005 04:48 AM

StephenR wrote:>> Artist listingsThe most annoying thing is with Artist names!When you browse the artists, it looks for COMPLETE ONES, exactly as in the tag. This is a very big problem for me... I would really prefer having it search IN the tags..
This range of players have always worked from tag data, so it will always show what's in the tags. If you want to see different data then it's a case of changing the tags.
Similarly the search works on start of string data, rather than searching as a substring. It might be too much for the small brain of this player to do substring searching, but still a good wishlist item. No Creative players do substring searching to-date.
>> Background PicturesI have been looking around for images to add to my player as background pictures and found that there is no option to "fit to screen". When you view pictures it adjusts to the >> full-screen << size, not the actual menu size.. I think there should also be stretch/tile etc options.
I guess it might be a case of adjusting the pixels and aspect ration of the file?
I don't have the player, so just a guess.
Still a nice wishlist for pictures you don't want to have to mess with.
>> Listen whilst viewingI think it would be much much better to be able to listen to music whilst viewing pictures..it's just not the same :-/
There's a petition on this for the Micro Photo. Clearly Creative have listened as the Zen Vision:M will be able to do this, and hopefully they'll backtrack firmware for the Micro and Sleek Photo to do it also.
>> Other formatsI think it is a shame you can only view jpegs on the Sleek Photo It would be very easy to allow it to display PNG, GIF, BMP files and maybe even VIDEOS. I am sure many people would be the sleek over another player because of that.
Again, see the Vision:M. It does all this.
I couldn't search for any updates to the sleek photo as it wasn't on the US site for updates either.
Did you try the European site? Ultimately it's very new so they might not be any updates.
What with the similar release times of the Sleek Photo and Vision:M it might be that regions forego the Sleek Photo and replace with the Vision:M anyway.

Zen Sleek Photo, the longer I own it, the more irritated I

I've had mine for maybe /2 years now, and I am starting to desire an MP3 player that actually works smoothly. Sometimes the screen freezes and makes songs skip. Half the time, the sorry software known as Media Explorer freezes and will not let me transfer my music. I tried Media Player for transfers, and it does not even "see" my Zen. And none other of the Creative programs can get around this problem for some reason. Theres a couple gigs of music on my computer that cannot be transferred because of "Unspecified Error"s occurring. I've tried shortening file names, posting on here, numerous resets, and nothing works. Bit rate does not appear to have anything to do with it either, as all the songs that will not transfer do not share a uniform bit rate.
Next, has Creative ever offered any type of Update for the Zen Sleek Photo?
No.
To date, I've never seen one. Unless someone can show me otherwise. This appears to be the blacksheep of the family, because there is practically zero support for this thing. I would imagine that the majority of the problems I've had could be fixed with a simple update, but I may try to pee a hole through a rock instead. At least I know thats possible.
Zune, you're looking pretty good.

SheriMc wrote:
I have a Zen Sleek Photo 20GB, software version .5.0 - - My computers (PC and laptop) both recognized my Zen Sleek until Windows SP3 update. Since I have restored both back to before SP3 and WMP. Still not recognized. I've gone to the recovery mode on my Zen and done everything BUT the reformat. Now I've installed SP3 and WMP. Nothing hel
ps.
Creatives website says there aren't any new updates for me. I hesitate to reformat as I don't want to wipe it clean and then still not be able to add music, pictures, etc. The Zen does work great, just isn't recognized. I've read this same problem with other models and tried the suggestions, nothing works. Any new ideas? I dont' want to buy a new MP3/iPod. Thanks
Have you tried connecting to another computer? not yours maybe friend owns a Vista? You would not have to install ANY Creative software to check.Rear usb ports. Did you have WMP prior to the SP3 update? I know that is a special cord for the player ( i own a sleekphoto) are you using the cord that is made by Creative & not a generic one?The genreics can damage your device. Did you reinstall WMP?You won't need to buy another player since it works.

New sleek photo won't cha

I just bought a new Zen Sleek Photo 20GB. It was a display model locked in a case. I can't get it to charge. I've tried a usb charger and a wall/car charger. Nothing I tried has worked. And I can't return it because I lost the receipt. Am I doing something wrong? Please help!
!!! (Not sure if it's important but the usb charger I used was a Belkin 30pin usb cable and the other charger was for a Sansa but it matched up to the zen.)

are you using Win XP?with SP2?try this toollink

Does Zen Sleek Photo require AC adapt

I am considering buying the Zen Sleek Photo 20gb in a refurb model. My only concern is that customer reviewers state that even though the manual says it comes with an AC charger (and that it is required for charging) it does not have one and that you are required to buy it aftermarket for about $30. Is this true?BTW, I just purchased the 8gb Microphoto and have just installed it and played one classical album. It appears to be a very fine unit. Can anyone comment as to whether the Zen Sleek Photo is at least as good a product as the Microphoto?

Thanks for the quick reply and the information. I'm assuming you mean that I can, in fact, charge the unit with the equipment that comes with it. The reason I'm concerned about this is that the reviewers claim that the AC adapter that the manual claims is in the box in not there with the refurbished model and that it must be purchased separately. It seemed that they were claiming that it was useless without the adapter.

Zen Sleek Photo no longer recognized

I have a Zen Sleek Photo 20GB, software version .5.0 - - My computers (PC and laptop) both recognized my Zen Sleek until Windows SP3 update. Since I have restored both back to before SP3 and WMP. Still not recognized. I've gone to the recovery mode on my Zen and done everything BUT the reformat. Now I've installed SP3 and WMP. Nothing hel
ps.
Creatives website says there aren't any new updates for me. I hesitate to reformat as I don't want to wipe it clean and then still not be able to add music, pictures, etc. The Zen does work great, just isn't recognized. I've read this same problem with other models and tried the suggestions, nothing works. Any new ideas? I dont' want to buy a new MP3/iPod. [email protected]

SheriMc wrote:
I have a Zen Sleek Photo 20GB, software version .5.0 - - My computers (PC and laptop) both recognized my Zen Sleek until Windows SP3 update. Since I have restored both back to before SP3 and WMP. Still not recognized. I've gone to the recovery mode on my Zen and done everything BUT the reformat. Now I've installed SP3 and WMP. Nothing hel
ps.
Creatives website says there aren't any new updates for me. I hesitate to reformat as I don't want to wipe it clean and then still not be able to add music, pictures, etc. The Zen does work great, just isn't recognized. I've read this same problem with other models and tried the suggestions, nothing works. Any new ideas? I dont' want to buy a new MP3/iPod. Thanks
Have you tried connecting to another computer? not yours maybe friend owns a Vista? You would not have to install ANY Creative software to check.Rear usb ports. Did you have WMP prior to the SP3 update? I know that is a special cord for the player ( i own a sleekphoto) are you using the cord that is made by Creative & not a generic one?The genreics can damage your device. Did you reinstall WMP?You won't need to buy another player since it works.

Oh dear god..something terrible has happened to my zen sleek photo 2

i was downloading cds onto my, usually well behaved,?mp3 player (zen sleek photo 20gb) and something popped up saying it had to stop ripping. i took the cd out and put it back in and it still wouldnt work, i looked at my player and the docking symbol had dissapeared..its now just a blank screen, as if it was off, but the power button on the top is glowing blue?i keep being told that 'one of the usb devices attatched to this computer has malfunctioned, and windows doesnt recognise it'..the zen media centre thingy doesnt?recognise it and?it deosnt show up on 'my compter' either...i've restarted the computer (didnt work), unplugged the usb, replugged it in (doesnt work), tried recharging it (doesnt work either!)?so i've basically?got an mp3 with blank screen that my pc doesnt recognise in anyway, but has a blue glowing button!?argh!?is it dead?has this ever happened to anyone elses? if?anyone has any ideas how to make it work again ill be the gratefullest thing ever!?

ok...i think i've fixed it! maybe... i cant work out how to delete this message though?technology is not my friend

Transfering music from Napster To Go to Creative Zen Sleek Photo probl

Hello
I have a Creative Zen Sleek Photo with Napster To Go. I have Windows XP home edition. I can rip a CD to the hard dri've
of the computer and transfer music to the mp3 player, but I am receiving a message when trying to transfer music files
from Napster To Go. The message is the mp3 player will need an update to the firmware to work with Napster To Go.
The Zen Sleek Photo has the latest firmware. I had been able to transfer music from Napster To Go until recently.
Napster support referred me to Creative support but the Sleek Photo is past the warranty. Any help would be appreciated.
Thank you.
Bridget Ferrazzano

I had problems for the first month of my Napster membership (while I was still in the trial period). I nearly went elsewhere, but stayed with it. As soon as the trial period was over, everything worked perfectly. One suggestion is to use the same software for everything. Whether you use Creative media source, Napster's own software or media explorer or any of the others, stick with that one only. Do not give up and go to itunes. What a waste of money!?If you need to reload firmware or try another software, it's worth it.
I also had some issues getting help. Napster said the problem was with Creative and Creative said the problem was with Napster. Don't give up. Can you get ripped songs in?

Zen Sleek Photo Transfer Probl

For the past 2 weeks or so my Zen will not upload music files. The software does not recognize that it is connected at all. I tried uninstalling and reinstalling and also following the suggestions provided on the site. Is there anything else I can do?
Also, another minor problem is that it does not display the name of the songs that are playing.. instead it says select music to play

I hope you know that there is more than one Zen?
How about picking from the list below - Forum members cannot read your mind!
Creative "Zen" MP3 Models:
Zen 2/4/8/6/32 GB (Flash)
Zen Micro -HD
Zen MicroPhoto -HD
Zen Nano 52 MB
Zen Nano Plus
Zen Neeon 5GB/6GB
Zen Sleek - HD
Zen Sleek Photo
Zen Stone - With built-in speaker
Zen Stone Plus - With built-in speaker
Zen Stone Plus 2/4 GB
Zen Stone
Zen Touch - HD
Zen V
Zen V Video
Zen V Plus
Zen Vision - HD 30 GB
Zen Vision M - HD 30/60 GB
Zen Vision W - HD
Zen Wav
Zen Xtra

Zen Sleek Photo Probl

Hi, I was wondering if anyone can help me. I've done a search through the board and have installed everything possible to get my Zen Sleek Photo to work without much success. I've installed Mediasource 5 and the Playsforsure thing, and Vista does recognise my player. I can transfer individual MP3's to my player, but it just seems to store them, it doesn't play them (and they don't show up once I've disconnected from the computer). I'm getting really frustrated with it now, so if anyone can help I'd appreciate it!

You have an application open that is currently using the the Sleek. That is why you have the icon in the System Tray and the "docked" icon on the player. The firmware installation program is experiencing a conflict as it cannot access your player since it is being accessed by another program and returns the message of "not connected"
Try moving the firmware installation program to your Windows Desktop and closing all applications. If you are able to get the player connected and not have it display the "docked" icon, you should be able to install the firmware. If Windows prompts you asking you what you want to do?when you connect the player, select Do Nothing.

Zen Sleek Photo on Windows 98

My 20GB Zen Sleek Photo arri'ved today, but my computer won't let me run the installation disc. It keeps giving me a message saying that the Windows operating system on my computer is not supported by the product. Is there any way of getting around this? I would appreciate it if someone couple help, thanks.

Hi ProvWolf,
Unfortunately, as the system requirements (on the site and box) detail, this player requires WindowsXP (with SP or later) or Windows XP Professional x64 edition. Windows98SE is not supported.
http://www.creative.com/products/pro...uct=4259&nav=3
Cat

Zen Sleek Photo and Audi

Hi everyone. First let me say for the millionth time how much I love my Sleek Photo. It puts the iPod to shame period. I love my Zen Micro, but my heart belongs to the Sleek photo. it has everything I wanted and more!
My question is, how long will it be before this player is compatible with Audible? I'm using my Zen Micro for now, but want to make the Sleek photo my main player for everything. It has bookmarks so I assume, but we know what assume means:smileyvery-happy:, it will be compatible with Audible.
This is a dumb queastion, but can I not just download the Zen Sleek Audible firmware? I won't with out confirmation of coarse, but except for the photo part are they not basically the same player?
Thanks Creative for this wonderful player. You really do listen to us!:smileyvery-happy:
Judi

DM,
Thanks. I mentioned when I posted that question that it was stupid to ask. I should know better, hey I thought I should at least ask. I know you all think I'm whiny for buying a Zen that is not yet Audible compatible, but this player is just wonderful. I still have my Micro, which is great also, but I'm hoping the Sleek Photo will also be Audible compatible. A tech at Audible told me that if the ZSP has bookmarks it will no doubt be added at some future date. I hope so. Thanks for answering, you are one of the most knowledgeable posters on the forum and I thought I'd get a response from you first.
Have a great weekend!
Judi
Very proud owner of a 5GB Zen Micro & a 20GB Zen Sleek Photo!:smileyvery-happy::I
Message Edited by quidditchseeker on 02-04-2006 04:32 AM

Zen Sleek Photo, Video Format Nee

Can somebody please alter or hack a firmware for this device to play videos...
Yes I know there are other Creative players out there that will proberly offer Vid playback,, but to round this excellent device off - a video player would have been ideal, mpg or Mtv or QT format.
Yes Great for playing Mp3 and showing Photos, and listening to the FM..
But with a 20GB HD, a Video player would have been Great to watch Movies as well...
Maybe even Creative might be tempted ?Message Edited by nuttycomputer on 04-2-2006 04:33 PM

What do you mean probably offer video playback on other Creative players? The Vision:M can do all those things and more right now. It is the best player currently available. The Zen Sleek Photo is just Creatives color screen audio player. They are trying to reach every sector. Those that just want music, and those that want to spend a little more to get a video enabled player.
-Michael
epizenter.net

Creative Zen Sleek Photo Firmware Download does not recognize my pla

My Creative Zen Sleek Photo recently froze up. After restarting it, the "firmware problem" screen popped up. After reading up on it a bit, I decided to first clean, then reformat, and then reload the firmware. Everything went smoothly until I went to load the firmware back onto my Zen.
For whatever reason a screen pops up that says that my device is not connected to the computer, when it, in fact, is. I have tried several things including uninstalling Windows Media Player and repeatedly cleaning and reformatting in hopes that it would recognize it.
I have had no prior problems with the computer recognizing the device and I have loaded quite a bit of music onto it through this computer. Can anyone please help? Any more ideas? Anything will be helpful and appreciated. Thanks?

HelloHave a look at this thread http://www.anythingbutipod.com/forum...ead.php?t=6328?I had a similar problem with a Zen Sleek Photo and I am sure that this was the thread I used to recover the player when a firmware upgrade failed. Regards?

Zen Sleek Photo Freezes/Locks Up after about 5 minutes usage (need to drain battery to recov

Hi,
My 20G Zen Sleek Photo has just recently transformed itself into a useless brick.
No matter what I try and do, it always ends up freezing after about 5 minutes usage. When you force a reset it does unlock but when it comes back on it sticks on the Creative "copyright" start up screen.
I've reformatted and re-installed the firmware several times but with the same result.
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The only time it totally unlocks is when you either:
() let the battery fully drain and then recharge it or
(2) you disconnect the battery lead and then press the On/Off switch for several minutes.
I've looked everywhere for a solution/reason but nothing. You find plenty of people with the same problem but no answers. Surely someone knows how to fix the problem
Is it a faulty battery (unlikely because mine charges up fine and holds it charge well)
Is it the hard dri've (very unlikely since the player can start up correctly [given the above recovery procedure] and play tracks within the 5-0 minutes you have available)
Is it the firmware (I doubt it, I can't see what the firmware's got to do with a delayed lock up, having worked fine up to that point)
Is it the motherboard (maybe....., to my mind it points to a component failure that allows an electric charge to build up and not dissipate, the only way to discharge it is to short the battery pins [with, I hasten to add, the battery removed!])
font face="comic sans ms,sans-serif">
Has anyone within the Creative community successfully solved this problem Has anyone received a decent answer from Creative
I find it staggering that the guys at Creative have washed their hands of this problem. They, after all, are the most likely people to identify the problem - only they have a schematic of the motherboard that would allow them to investigate and locate the problem.
For the record the firmware I'm using is v .0.0.
Any guidance would be much appreciated,
Victor

Is there really no one with an answer to this problem or have I overlooked a previous post that explained the fault.
BR
Victor

Sleek Photo 20gb MAJOR probl

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