Sleek Photo froze on Playback Er

Hiya?my sleek photo i've had for a couple of months so far has been a really good mp3 player , i put alot of Mp3's on it and its only like 0% full so far. the only issue i've had with it before was a vertical red bar that appeared in the middle of my screen. was there for months , then one day POW it was gone. So today i was listening to a song i had purchased from the Musicmatch online site i think it was. i bought the entire album of Hades "Resisting Success" and have had that for almost 2 years now on my main comp and on the sleek photo since i bought it. This morning i was listening to it on the way to work , then when i went to lunch i turned it on , it was at the beginning of one of the songs , and it just popped up "Playback Error" and froze. its now 6 hours later and its still on and froze , cant turn it off. I havent changed any mp3's?on the sleek since the first month i bought it , and havent downloaded anything new to my computer since i moved the mp3s over. havent had time haha. so my sleek is frozen in playback error screen and wont go off. any ideas?tanxj

Jason,
I've not tried WMA at all. All attempts have been straight MP3. Last night I downloaded a set of upgrades to the s/w that comes on the CD - all for Creative PC applications , not the sleek itself. I deleted all albums from the Sleek and reloaded one (from the PC, not CD). The PC version plays ok, the Sleek one skips through several tracks (not in order, but I haven't got round to looking at how to organise things yet) before stopping after about 3 tracks.
I didn't get as far as DM's firmware suggestion - at am I went to bed(!) - and may not be able to get time tonight for another attempt. I will do the firmware if nothing else solves it. I'll also do more reading.
Thank you all so far - I'll keep you updated.
Martin

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