Sleek photo / usb connection prob

I've had my sleek photo for about 5 months now and have had no problems until yesterday connecting it to one of my computers. When I connect it to any usb port, instead of hearing the ding dong sound I get three quick dings and the computer fails to recognized that is it connected. It will give me a ding dong when I disconnect the zsp. I know the USB ports work fine on this particular computer because I have used them since with other devices.
Now, I can connect the zsp to other computers without a problem. So, what do I need to do with this other computer. I have uninstalled the software, restarted the computer and it still gives me the 3 dings, although I may not have completely uninstalled the software since there were residual evidences of it being there pre-restart. Is it my computer, or my zen or did they just fall out of love with each other? ?help! please. sorry if this is a similar post, but I couldn't find a situation just like this in my searching. racqy

the Knowledge Base was helpful in that it told me that the computer does recognize that my zsp is connected to the computer, but there is a yellow ! along with it in the Device Manager. DM tells me that there is no driver. When I tell it to update the driver?I get "Cannot Install this Hardware: A service installation section in this INF is invalid."?Creative doesn't have a driver download. Now what???

Similar Messages

USB Connection Prob

I just received my Zen Micro in the mail after being fixed of a headphone jack problem. I went to install the new updates and when I restarted the player is not being recognized by being plugged in. Nothing happens, I do not know what to do. I know the USB connection is fine because my charger works fine and I was able to update it just before I restarted. Can anyone help me out on this?

try another usb port?
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Nokia x6 USB connection prob

please help me with this when ever i connect ma mobile through USB cable it shows as portabie media player as the image given below... but i used to get the get as like this in image2 what might the problem... please help me out
Attachments:
image1.png ‏6 KB
image2.png ‏5 KB

But i havent seen this problem in ma friends mobile he also uses the same nokia x6... anyways thanks a lot for the information

C6 USB connection prob

I cant use my C6 on an USB port.
Its the typical problem (installing of the MTP device doesn´t work ) but how can I fix it ?

try another usb port?
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Zen Sleek Photo, Connection/software prob

I bought a Zen Sleek Photo 20 GB, installed the software, recharged the battery and connected it properly to my pc. Now my PC gives me a message that it can install the driver, wich I thought i already had by installing the software. anyways, I click OK, but it doesn't seem to find anything, and it also says this, so I click [X]
I register online, all the codes and whatsoever, click Creative Zen Sleek Photo Media Explorer and... nothing 'Your creative Zen sleek photo isn't connected to your PC' it says, but it totally is!
So my pc seems to recignise my Sleek Photo as being a 'Zen Creative' but the software doesn't! something's odd here, since I properly installed, registered and connected it. On 3 different USB's, both direct ports as Hubs.
Now I might also include that although my pc seems to recognise the Sleek Photo, on-screen of my Sleek Photo, there is no indication whatsoever that it notices it's connected to the PC.
I read something about the Firmware ( which I can't install since I don't have Service Pack ).
The MediaSource Organiser seems to be working fine though.
I re-installed the Software TWICE, reseted and disk-cleared the Zen Sleek Photo, but nothing seems to work. can someone help me? I'm really desperate for help
And i totally don't want to have spent ?99.95 ( Plus ?9.95 for some kick-ass headphones ) for nothing here
I think I posted about everything hee now. any ideas or comments? thanx in advance.

I have Windows 2000 so this means I "can't" buy Zen Sleek Photo because it requires Windows XP?
Or is it possible to use Zen sleek photo in Windows 2000 somehow. I don?t need WMediaplayer (0) or Creative MediaSource, they are not so important in use I think.
Can I install drivers to W2000?
(I?m from Finland, sorry for bad english. Hard Rock Halleluja!)

Zen Sleek Photo gets USB DEVICE NOT RECOGNI

I have ZEN Sleek Photo which i use for about a week now.
Today I connected the player to the computer and got
"USB DEVICE NOT RECOGNIZED" window in Win XP
and the Zen Photo froze.
Disconnected it, reset it using a pin, then turn it on and it's "re-building library"
It works good as a player but i can't connect it to the computer.
Tried restarting the computer, restoring the windows to a previous day, connected to all possible USB ports nothing hel
ps.
Hope for an answer
Thanks in advance,
Danny
UPDATE.... PROBLEM SOLVED.. LOOK BELOW.. FRED'S SUGGESTIONMessage Edited by dindia on 07-24-2006 2:49 AM

fred38 wrote:
Hi i had this problem too and the solution was amazingly simple. (I found it by searching on Google for ages!) Turn your pc off and then unplug it from the mains for approximately 30 mins. I know it sounds crazy but apparantly static electricity can cause problems with usb devices particularly if you have your device already plugged in to USB port-Windows forgets its there! After 30 mins plug your pc back in to the mains and voila! your Zen will be recognised again.
2:44 AM : After 30 minutes of trying to fall asleep with no success turned on computer and connected the Zen... Didn't have much expectations, but IT WORKED! IT REALLY DID! WINDOWS FOUND THE DEVICE CORRECTLY AND EVERYTHING IS WORKING NOW!
THANSKS FRED!
Danny

Zen Sleek Connection prob

Hey all.
I've had my Zen Sleek for about a year, and aside from having to reset it sometimes, it hasn't given me that many problems.
So, today I went to go put some new songs on it, and the player would not connect. My computer made the noise that it usually does when I connect something, but it didn't say "Docked" on the screen of the player, and I wasn't able to click anything in the media explorer.
I did a disc clean up on the player, and reset it, and tried all of the USB ports on the computer...and nothing. Help?Message Edited by mandimoo on 08-4-2006 03:57 PM

I have Windows 2000 so this means I "can't" buy Zen Sleek Photo because it requires Windows XP?
Or is it possible to use Zen sleek photo in Windows 2000 somehow. I don?t need WMediaplayer (0) or Creative MediaSource, they are not so important in use I think.
Can I install drivers to W2000?
(I?m from Finland, sorry for bad english. Hard Rock Halleluja!)

Zen Sleek Photo Connectability Is

I've just recently discovered a problem in the performance of my Zen Sleek Photo. The problem is every now and then when changing songs the player "lags out" and it takes around 20 seconds for the next song to start playing. When the song finally starts playing, it plays little bits of the previous song every now and then. So I decided to go into the recovery mode and do a disk cleanup and reboot it. This apparently caused a whole new set of problems...
Besides the 3/4 of my songs being removed, and the player not displaying what songs are playing, my programs dont seem to recognize the player anymore. So when i connect the player to my computer via the USB connection, my computer is recognizing it, but the Media Explorer and other Media-based programs arent registering it. After looking around in the troubleshooting section of the creative website, I decided to reinstall the program that came with my player. This didnt help anything. So after looking around the website more and searching through the forums, I found myself at a complete loss as to what to do. I apologize for this becoming a novel, but I felt that the clearer I was on the issue, the better help I could possibly get. So if anyone has something to share about this, I would appreciate any help I could get.
EDIT: The previous problem is still occuring, even after the disk cleanup.Message Edited by Datte on 0-0-2006 :02 PM

probably, but with the no connection issue, its hard to take a risk that requires a connection to the computer via USB

Cannot delete photos from camera folder in PC by USB connection

After few times update of iOS, I cannot delete the photos in iPhone 5 from my laptop. I can do it before but not now.
I usually connection my iPhone 5 through USB cable to my laptop.
Just go to My Computer and open iPhone photo album, then select, copy, cut or delete. This is my way to manage my photos.
I have not using iTunes for long time since the iCloud launch.
Please help me on this issue.
Many thanks.

Not only was this design change an extremely bad idea, after updating my phone, it moved all the pics from my camera roll into a photos album that cannot be edited. I can no longer delete any of these pics from my phone or from the USB connection, except from the camera roll which was added back. Now what??
How am I supposed to get rid of all the pics I don't want? This idiotic change created a big mess for me that there appears to be no way out of...
GIVE US BACK CONTROL OF OUT PHONES, AND STOP SCREWING WITH OUR ABILITY TO DELETE PICS!!!
I AM EXTREMELY UNHAPPY WITH APPLE NOW!

My iPad camera photos will wirelessly sync with my iMac and iCLoud photo stream, but the videos do not, is USB connection the only way to transfer videos or is there also a wireless method?

My iPad camera photos will wirelessly sync with my iMac and iCLoud photo stream, but the videos do not, is USB connection the only way to transfer videos or is there also a wireless method?

Videos are not included with the Photo Stream. Photo Stream is for photos only.
There is not a wireless method for importing videos from the iPad's Camera Roll.

Zen Sleek Photo - Problems with connecting device to the comput

My zen sleek photo gives me this error message when I try to transfer nusic from Napster "Your portable device has stopped responding. To restart your transfer, please disconnect and reconnect your device. Tracks will begin transferring when the device is connected."?I have tried disconnecting and reconnecting, this does not work. I have also tried the recovery mode using the Clean up and reboot options. I am afraid to try Format and Reload Firmware, since my MP3 player continues to stop responding. I have also tried?installing Creative Zen Sleek PlaysForSure Firmware 2.0.03 and I get this error message "Your player is not connected please connect your player."? Disconnecting and reconnecting does not work here either. I was successful in initially transferring about 50 - 75 songs from Napster. I have also been able to and still can'transfer music from cd's to my MP3 player. It?appears as though Creative Media Explorer, Creative Media Source Player and?Creative Media Source Organizer are all operating OK with my MP3 player. Could my problem be related to MTP?Any Ideals?ThxRoger Conejo

Can you transfer songs using Media Source, or Media Explorer? Yes, does not work.
What do you mean by this? Can you transfer songs using these programs yes or no?
Sorry, no I can't transfer music. You would first have to let WMP scan the folder where the songs are. Once they are in your Library section right click the songs and choose Add to Sync List. Then click on the Sync tab and click on Start Transfer and it should transfer over. After choosing Add to Sync List. Then click on the Sync tab and click on Start Sync I get this error message from WMP "Windows Media Player cannot access the file. The file might be in use, you might not have access to the computer where the file is stored, or your proxy settings might not be correct."?Then I click More Information and get this message from the WMP Error Center?[img]mk:angry:MSITStore:C:\WINDOWS\Help\wmperr0.chm::/wmedia.gif" alt="Windows Media Player banner art[/img] height="65" width="400">]C00DD2: Cannot access the fileWindows Media Player cannot access the file. You might encounter this error message for one of the following reasons:
This file is currently in use. Close the file, and then try again.<
You do not have permission to access the server or other location where the file is stored. Verify that you have the appropriate access rights, and then try again.<
You do not have permission to access the proxy server. Verify that you have the appropriate access rights, and then try again.<
If you are trying to rip (copy) a track from a CD to your hard disk, you might not have permission to rip to the specified hard disk location. Verify that you have the appropriate access rights, and then try again. If the problem persists, try ripping to another folder.<
To change the folder where tracks are ripped to
On the Tools menu, click Options.<
Click the Rip Music tab.<
Click the Change button.<
Select another folder in which to store your digital media files, and then click OK. or-
Click Make New Folder, enter the name of the new folder, and then click OK.
<
Web Help[/u]
<hr size="">?I've tried all of the above, still not working.

Zen sleek photo questions re: connect

[Zen Sleek Photo]. Is it possible to operate the device without installing the software. I'm considering removing the software because it is taking up too much space and not being helpful. I would like to use WMP, not sure which version, because that's where all my music is anyway. 2. how can i install drivers, etc if the device is not recognized by the computer, and in the instatllation process, this is a definite step. and how can i install updated drivers before connecting the device if this is also the case?3. what is the point of trying my zen on another computer if all the music i want to load onto it is on this computer, and that would mean installing the software first on another computer and that's not really feasible.
should i install the play for sure cd and forget my music is in WMP, is this program more suitable for dealing with these devices?

shotgunxmessage wrote:
it's actually sold in some stores in Singapore (Creative's headquarters, therefore-all products are available to them first). If their smart, they'll release it by November, I know too many people who prefer the iPod to the Zen Sleek simply because they want it to be color. Color sells.
I have never seen it in Singapore. Also, we don't get all the new stuff. In fact, I haven't seen an actual Sleek, much less Sleek Photo. However, we do have the Microphoto.

Zen Sleek Photo Prob

Ok guys, I've bought a Zen Sleek Photo 4 days ago...the first time I've plugged in ,it worked, but not from the second time, I've changed it with another because I'd thought it was a player problem... I got another one then and still...the first time it worked but now it says it isn't connected and it says : not recognised...what should I do? I can't even upgrade my firmware because it says it isn't plugged...oh man

Hi,
Odd problem but I'd say its down to windows.
Run these windows updates - check the Creative Knowledgebase Solution ID 0053 http://dmzweb3.europe.creative.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=000,E=00000000003573487,K=6466,Sxi=6,Kb=ww_eng lish_add,VARSET=ws:http://ie.europe.creative.com/,Case=obj(0053)
John

Technophobe help needed!! I have a creative zen sleek photo and need help!!! PLEASE REPLY

model number creative zen sleek photo daphdd09 hi i hadnt used it for a while i then put it on charge last night and when i got up and took to work this am it has now frozen when i turned it on. I rest it it and charged it and it says realoading library and then freezes again no buttons work dont know what else to do please helpxxx

Hey, ZVM_00, I think these are what you're looking for. I'm not sure which one you want to buy but here they are:
http://us.creative.com/products/product.asp?category=3&subcategory=264&product=472 2
http://us.creative.com/products/product.asp?category=3&subcategory=264&product=505 0
As far as your problem with connecting, I can't really help you there. It COULD be your computer but I remember someone telling me to use a different USB port than you're already using. If it's plugged into the front of your computer, try using a back port. That worked for me (for a while anyway). Good luck to you two.
And try what I said, it may work!

Zen Sleek Photo Re-loading Library at Powe

My Zen Sleek Photo Player has started acting weird on me. When I power it up it goes through a re-building library phase before the powerup is complete. When it is powered up, it plays my music; but doesn't indicate what music it is playing on the screen. I cannot get my pc to recognize that my player is connected to it, so I cannot download music or podcasts. Some of my music has disappeared and all of my saved podcasts are gone. I have gone through the reboot routine, but to no use. Have I played my beloved player to death? Anyone have similar problems or suggestions. I trolled through the message board but didn't find a similar problem. Thanks.

You can try formatting but take note that you will lose the contents in the player. You might also want to try connecting to another computer or try using another usb cable to see if it gets detected.
If that still does not work or is not possible, you probably need to contact support to get it sorted out.

Sleek photo / usb connection prob

Similar Messages

Maybe you are looking for