Sleep and Home button doesn't work to restart, anything else to try?

Sleep and Home button doesn't work to restart, anything else to try?

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iPhone, iPad or iPod touch: Not responding or does not turn on
Pay attention to the very end of the support article about restoring the iPad. And by the way ... The battery does have a charge in it doesn't it?

Similar Messages

  • Stuck on apple logo and Home button doesn't work, help please?

    Well, I dropped my iPod Touch 4g by accident and since that day, the home button hasn't really been working that well. Its very hard to use since you have to press it in really hard to get it to work and sometimes it doesn't even work at all. Anways, I was skyping with my girl and I didn't notice that I had to charge the iPod and it died on me so I was like what ever its normal and started to charge it. When it turned on, it got stuck on the Apple logo and its been there for more than a day now? What can I do? I know about the Press Home + Sleep button together but the Home button doesn't work at all anymore. I tried everything really. I tried to connect it to itunes and see if I could restore it but it won't recognize it no matter where I connect it. Tried it on 3 different computers and none worked at all.  I can't take it to an Apple store since there isn't any close to where I live and I really don't have anyone to take me there. So is there any other solution to fix my problem at home? or is it messed up completely? Someone please help me

    I have this same issue. But also, it isn't just that the lock/home button stops working, all buttons stop working. Even if you switch it to silent sounds are still played. I just got my iphone Thursday. Went to school the next day and pulled it out, it happened while it was locked I guess because my screen was black and I couldn't do anything! Thought it died already! This was around 12. Finally I pulled it out of my pocket again at around 3 and it showed the Apple logo and acted like it had just started back up. Which is what always happens after I get stuck playing a game or something. Help please, has happened two or three times just today.

  • What should i do if my iphone 4 has water damage and the lock and home button doesn't  work and it says to plug it into itunes and to restore and update it when i restored and updated it 3 or 4 times already? What should i do?

    i need help with water damage and problems with my iphone.

    Do you have a backup of your contents?  When the iPhone showed the screen with the USB cable and said to connect to iTunes, it had already entered the recovery mode which means all content had been erased.  So you need a backup from before the water damage and problems started to get your contents back.

  • How much will it cost to get my iPod 4g touch fixed if both my power button (locks screen) and home button doesn't work?

    I do not have apple care nor insurance for my iPod so i'm wondering how much it will cost? or will they just replace it with a refurbrished one?

    Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. If only battery is bad the exchange price is $79. They do not fix yours.
      Apple - iPod Repair price
    You can make an appointment at the Genius Bar of an Apple store and do the exchange there
      Apple Retail Store - Genius Bar

  • Hİ My ipad's screen is black. When it  take charge, I can hear sound but still black. I press and hold both the sleep and home buttons for about 10 to 15 seconds but this doesn't work. Screen still black! PLS HELP ME!


    My ipad's screen is black. When it  take charge, I can hear sound but still black. I press and hold both the sleep and home buttons for about 10 to 15 seconds but this doesn't work. Screen still black! PLS HELP ME!

    How long did you let it charge? It may take 30 minutes before the iPad responds when the battery is completely drained. Let it charge for at least 30 minute using the wall charger. Then rest the iPad. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot.
    If the iPad restarts let it continue to charge until the battery is 100%.
    If the iPad still does not start make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

  • My ipod touch 5th generation will not turn on and the home button doesn't work. what do i do?

    Hello my name is Leslie and i would like to ask you guys a question on how to fix my ipod or what is wrong with it. My ipod touch 5th generation will not turn on and the home button doesn't work. what can i do to fix it ?

    Has the home button worked in the past, or is this been something that hasn't worked for some time? The only way to reset the device is with the sleep/wake (power) and home buttons together. Without it, you would have to wait until the battery dies and then plug it in to try and reset it. The Home button is used for several user troubleshooting steps. Without it, you cannot perform a reset, put the device into recovery mode, or place it in DFU mode. You need to get the home button repaired.

  • Our iphone 4 3gs home button doesn't work well and the phone jumps out of apps

    Over the last few months our iphone has been acting funny.  Sometimes the home button doesn't work.  Sometimes we are in an app and we are jumped into another.  What do we do to fix this?

    Try This...
    Close All Open Apps...  Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430
    If no joy...
    Connect to iTunes on the computer you usually Sync with and “ Restore “...
    http://support.apple.com/kb/HT1414

  • My iPod 5 shut down and hasn't turned back on (this isn't the first time it happened) I've read to put it in recovery mode but my home button doesn't work, how can I fix it?

    ipod 5, had it for about 2-3 years, constantly shuts downs for about 12 hours but this time it hasn't turned on for a whole day, and my home button doesn't work which occurred a long time ago.

    Try this previous discussion:
    Turn on without Home/Power Button

  • I have an ipod touch 5th generation and it won't cut on. I've had it about a year and the home button doesn't work, How do I fix it?

    How do I fix my ipod?

    It is an ipod touch 5th generation. I've had it about a year and the home button doesn't work. Right now it doesn't want to turn on.

  • My Iphone 4 screen just went black and it wont come on but it vibrates on ringer. Ps: The home button doesn't work. What do I do!?

    My Iphone 4 screen just went black and it wont come on but it vibrates on ringer. Ps: The home button doesn't work. What do I do!?

    If it never worked after the screen replacement then it would appear that you have a hardware problem either caused by the repair or the problem that lead to the screen replacement.

  • Help. My home button doesn't work. I've to press it several times to get it to function. The phone has 4 months. I've already update software, restarted and calibrated it. I was thinking to go to the service. Has 1 year hardware warranty. Suggestions?

    Help. My home button doesn't work. I've to press it several times to get it to function. The phone has 4 months. I've already update software, restarted and calibrated it. I was thinking to go to the service. Has 1 year hardware warranty. Suggestions?

    There's another thread with similar problems.
    https://discussions.apple.com/thread/2595841?start=510&tstart=0
    I wouldn't suggest it though, since it may void your warrantee. Apple will replace it if you bring it in. The genius bar guys aren't too bright, well most of them. But they'll go through the usual diagnosis steps then issue you a replacement if they have them in stock.
    I have to admit, Apple has one of the best replacement services that I've ever experience. If you're familiar with costco, the return/exchange process is very quick and painless.

  • My home button doesn't work very well, I reset and restored my Ipod but it still doesn't work

    I've had this 4th gen. IPod since about mid-June, and it worked fine up until about a month ago.  The home button doesn't work very well, and by that I mean if I'm in an app and hit the button once, it won't respond, or it'll think I hit it twice.  If I hit the button twice, it either won't respond, or it will think I hit it once.  I took it to the Apple store where they reset it.  They said that if that didn't work, then to restore it.  Well since resetting it didn't work, I restored it, and that didn't work either.  I've had the same generation IPod before and never had this problem.  Any advice?

    Try:
    http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
    fix for Home button
    iPhone Home Button Not Working or Unresponsive? Try This Fix
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    You can do it an an Apple store by:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • My ipad will not let me slide to log in, or power off. i have tried to hold down the sleep and home button at the same time, but that did not work. Do you have any tips for me? Thanks

    my ipad will not let me slide to log in, or power off. I have tried to hold down the sleep and home button at the same time, but that did not work. D o you have any tips for me? Thanks.

    recovery mode
    open itunes on computer
    plug cable into computer not iOS device
    turn phone off
    hold home button and plug cable into phone.  do not release home button until an itunes graphic appears on device.
    look to computer should have message about recovery mode click ok and restore
    Peace, Clyde
    if u need an article see
    http://support.apple.com/kb/HT1808

  • My ipod is broken. The home button doesn't work, so I took it to a tech shop and they also said that the LCD cable was broken and my screen is cracked. Will apple fix my ipod or just replace it?

    I would like to know if apple will replace it. If not, then I will take somewhere cheaper but it has some scratches so I would like to get a new one.

    The home button doesn't work, the LCD cable is broken and the screen is cracked!  Wow.  That's the worst case of abuse that I've seen.  I think that Apple will laugh at you.

  • My home button doesn't work and the password has changed itself

    my home button doesn't work and same how my password changed on it's own so wha do I do ?

    Place the iPod in recovery mode using one of these programs and then restore via iTunes:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella

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