Sleep button doesn't lock

My auto lock works fine after 5 mins but pressing the sleep button dims the screen but the device doesn't lock (requiring a password).device afer
To open the device after manual "locking" a slider appears but no password is required.
Thaks

http://support.apple.com/kb/HT1766
John John.  It may come to a full restore but you can always take it into an apple store. They'll fix or replace free if no physical damage as it should be under warranty

Similar Messages

  • HT1430 My sleep button doesn't work at all I can't turn phone off or lock it

    My phone sleep button does not work at all I can't turn phone on or off or unlock it

    Make a Genius Bar reservation for your nearest Apple store to have the Tech person create a repair order for you.  Be sure your phone is backed up to iCloud or iTunes prior to going in. 

  • HT201401 my sleep button doesn't work sometimes

    there is a problem with my sleep button,it doesn't work sometimes
    can someone tell me how to rectify that problem

    Backup and restore your device. If still having problem, then its a hardware issue.

  • Sleep button doesn't always work

    I have the iPod touch 4th generation. The past few days the sleep button hasn't been working properly. It seems to pick and choose when it works. When it doesn't work, I have to wait a minute for the iPod to put itself to sleep.
    Is there anything I can do to fix this, or is it a case of it being faulty and having to send it back and have it replaced?
    Thanks

    Try the basic troubleshooting steps. If it still does it, contact Apple and get the switch replaced.
    Check out the new remodeled MacOSG website! 24-hour Apple-related news & support.
     MacOSG: An Apple User Group  iTunes: MacOSG Podcast  Follow us on Twitter: MacOSG

  • How to turn on iphone4 when holding home wake/sleep button doesn't work?

    hi
    There is no apple logo on the screen when i holding home and wake/sleep button for more than 15 seconds. I am trying to connect the phone to my laptop, however, there is no reaction on iphone or on laptop.
    Can anyone help me with that?
    Thank you

    Sometimes the reset can take 20 seconds or longer. How long have you held it? I would just hold it until you see the logo. Is the battery charged? If the battery has had a chance to discharge, you will have to plug the phone in to charge. If it gets to a point, it may turn on by itself. I would use the main charger for this. Also, if this method doesn't work, and it is not being recognized by the computer you may need to make an appointment with the Genius Bar as there could be a hardware defect causing this problem.

  • The pause/sleep button doesn't work

    how can I get the pause sleep button on my iPod touch to start working again, please help

    See my response to your other post.

  • IPhone 4 sleep button doesn't work -help

    My Iphone4 on/off button is not working.  I cannot put my phone to sleep, to turn it off I have to use voice control, and to turn it back on I have to stick it on the charger.  I tried resetting it but that doesn't work.  Does anyone have a suggestion or has had the same problem.

    If you've done the usual restart, reset, and restore, and those haven't worked, it's time to bring your phone in to get checked out.

  • Ipad1 sleep button doesn't work. Can't turn iPad off

    Is there a way to reboot my. Ipad1 from software?  My. Keep button stopped functioning over a year ago and I need to. Clear memory so things will work again.

    Mela1987 wrote:
    When I sync my iPad I am never able to complete the backup process. I leave it running for 12+ hours and it still only gets half way through or less (I have a 64Gb iPad with 49GB used). I have followed all the discussions in these forums and followed every suggestion from other people with this problem (deleted Zinio, use the correct cable, sync after restarting all machines, etc.), but nothing works. Now I just don't even expect my iPad to backup -- I just click the "X" to cancel backup and move to syncing.
    Is there a way to turn off backup so that iTunes doesn't even bother trying?
    Also, I foresee a problem when Apple releases the next OS update for iPad. OS updates make backup mandatory and last time it took 18 hours to backup and install the update. I can't go through that again!
    I don't think turning off the backup is the best way to go. When this happens to me, it is always a bad file. It's hard, but just watch what's happening, and you'll find out what the issue is. Once, it was a corrupted music file and another time was a bad App.

  • Sleep button doesn't work and computer won't recognize phone anymore. help!

    I woke up this morning to find that my Iphone was not going to sleep. pressing the top right bumper button does nothing for me. the screen randomly flashes that charging isn't supported even when i don't have it plugged in. when i plug it into my computer, it will not recognize it at all. i need your help!

    If it is an iPhone 3GS then it should be covered under warranty, as the device has not been out for a year yet. I would suggest that you make a genius appointment at an Apple Store near you, give Apple support a call, or setup a call with an Apple Expert...
    http://www.apple.com/support/expert/

  • My wake/sleep button doesn't work, and my iphone 4 will not charge so how can i reset it?

    i need help

    The "Use custom settings for history" selection allows to see the current history and cookie settings, but selecting this doesn't make any changes to history and cookie settings.
    Firefox shows "Use custom settings for history" as an indication that at least one of the history and cookie settings is not the default to make you aware that changes were made.
    If all History settings are default then the custom settings are hidden and you see "Firefox will: (Never) Remember History".
    "Never Remember History" means that Private Browsing is active and "Always use private browsing mode" gets a checkmark.
    You need to remove the checkmark on "Always use private browsing mode" to leave Private Browsing mode or chose the "Remember History" setting.
    *https://support.mozilla.org/kb/Private+Browsing

  • Iphone sleep/wake button doesn't work

    i bought an iphone 5 from Amman Jordan from Zain and the sleep button doesn't work. so if i send my iphone to California will you change it and give me another one?

    absolutely not.  Warranty on the iPhone is only valid in the country where the iPhone was originally sold.

  • Unable to take screen pictures as instructed, holding home button and pressing sleep button?

    1.  Unable to take screen pictures as instructed, holding the home button and pressing the sleep button doesn't work.
    2.  Siri doesn't respond when holding the phone to ear.

    1.  Unable to take screen pictures as instructed, holding the home button and pressing the sleep button doesn't work.
    I do it the other way around. I press and hold the Power button and then very quickly press and release the Home button.
    2.  Siri doesn't respond when holding the phone to ear.
    Have you tuened it on? Settings/General/Siri/Raise to Speak

  • Wake/sleep button inoperative

    I have updated the software, but I had this problem immediately before that upgrade. The wake/sleep button doesn't work...most of the time. At the moment I have a blank screen. If I press the button on the top I can see my screen. When I unlock I immediately see my inbox. I can read email, but I can't press the button to get back to the main menu. I've tried restarting. I tried holding the button down for six seconds. I tried, unsuccessfully, to hold down the on/off button and the wake button at the same time...nothing happened. I did go into settings and reset the general settings. I haven't gone to far as to delete all settings and data. I also haven't deleted any content, although my conent is pretty minimal. Thanks for any help.

    I haven't yet tried restoring....just resetting.
    Itunes is on laptop at home, so I am waiting until tonight to give that a try.

  • Sleep button barely works!

    Hey, i got a question. I bought my iphone5 white (32gb) in september 2012 and now since a few weeks ago the sleep button doesn't work on the right side anymore, and barely on the left side. I have apple care until september. Can apple fix that problem?Do i get a new one? Do I need the receipt ?
    Do i have to pay anything?
    If they would give me a new one, can i ask them to give me a black one?
    Thanks

    This will be covered by the 1 year Warranty which is still in effect. It will be handled with perfect replacement iPhone 5 exactly like yours, same color, same GB etc. You will get a White 32 GB model, they do not offer feature change, upgrade or downgrade. Same for same only.

  • Ipod sleep button

    My ipod toch is sleeping and un-sleeping its self and also asking me if I want to turn it off on its own. Then when i Want to turn it off/sleep it the sleep button doesn't work. How can I fix this and why is it happening.

    If Apple can't unstick it,
    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
    Apple - iPod Repair price                       
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens         
    Try to fix it yourself if you are up to it
      iPod Touch Repair – iFixit          

Maybe you are looking for