Sleep button doesn't work and computer won't recognize phone anymore. help!

I woke up this morning to find that my Iphone was not going to sleep. pressing the top right bumper button does nothing for me. the screen randomly flashes that charging isn't supported even when i don't have it plugged in. when i plug it into my computer, it will not recognize it at all. i need your help!

If it is an iPhone 3GS then it should be covered under warranty, as the device has not been out for a year yet. I would suggest that you make a genius appointment at an Apple Store near you, give Apple support a call, or setup a call with an Apple Expert...
http://www.apple.com/support/expert/

Similar Messages

  • MENU button doesn't work and iPod won't turn off!!

    For some reason, my menu button won't work nor will my iPod turn off when I hold down the play/pause button.
    I've reset it, updated it, restored it and nothing is working. I bought it in the States last year so have no idea how the warranty works or where to get it serviced since I don't live near London.
    Any help would be appreciated

    Ring your local Apple dealer, My older mini done the same thing several times before it just died on me and never turned back on. So if its still covered under warrenty i seriously think you should ring apple and get it serviced to see whats wrong, it could be just a fault with the click wheel
    Try letting the battery run completly dead, then put it into a Wall charger or computer USB cable and then move the hold on and off, then try reseting it by pressing the menu and select buttons at the same time.

  • My sister's iPod Touch 4G has blacked out and the Apple with the slice is dissapearing and re-appearing. The Lock button doesn't work and it won't cut on at all so iTunes isn't connecting to it. What do I do?

     

    Try:
    - iOS: Not responding or does not turn on
    When it says place in recovery mode use one of these programs:
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    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    For MAC or PC
    The Firmware Umbrella - TinyUmbrella
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My wake/sleep button doesn't work, and my iphone 4 will not charge so how can i reset it?

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  • My button doesn't work, and I have two scratches on the bottom, and my iPod won't turn on also I have no more warranty\

    My button doesn't work, and I have two scratches on the bottom, and my iPod won't turn on also I have no more warranty

    Try:                                               
    - iOS: Not responding or does not turn on           
    When it says place the iPod in recovery mode
    Place the iPod in recovery mode using one of these programs:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    or
    http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:       
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem besides the button and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • I turned my ipod off, and it won't turn back on. charging doesn't work and it won't be recognised by wi-fi or usb connections. How do i fix it?

    i turned my ipod off, and it won't turn back on. charging doesn't work and it won't be recognised by wi-fi or usb connections. how do i fix it?

    Check your cable whether it is good. If it is use the wall plug to charge at least half an hour. See how it goes.

  • I have virgin mobile iphone that i found,the power button doesn't work and the phone is now saying disalbed what can i do to fix it

    I have a virgin moble iphone that i found, the power button doesn't work and the phone is saying disabled,what can i do to fix it?

    Probably nothing, the phone has a high likelihood of being stolen and if you try to Restore it you will run into Activation Lock. Turn it in to the local authorities.

  • Just got new hard drive installed from apple and my old password doesn't work and it won't let me change it

    just got new hard drive installed from apple and my old password doesn't work and it won't let me change it.cant install anything ,pls help,thx

    Camera works. Now gotta find out about this mic thing

  • My home button doesn't work and the password has changed itself

    my home button doesn't work and same how my password changed on it's own so wha do I do ?

    Place the iPod in recovery mode using one of these programs and then restore via iTunes:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella

  • Recently had hard drive replaced due to recall.  Now iWork doesn't work and i can't successfully reinstall. Help

    Recently had hard drive replaced due to recall.  Now iWork doesn't work and i can't successfully reinstall.  Help! 

    apple os 10.6.8
    i works version 9.0 in box set for leopard - family pack purchased for my son's computer.  Tried to install iwork form this and just got me unresponsive icons.  Acts like was successful, but then files won't open and iwork's "pages", "keynote" and "numbers" won't launch.

  • My ipdad touch screen is frozen and pressing the sleep button for 10 seconds (and longer) is having no effect. Help?

    my ipdad touch screen is frozen and pressing the sleep button for 10 seconds (and longer) is having no effect. Help?

    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • My iPhone 3s won't finish restoring and iTunes won't recognize it anymore.

    I woke up this morning and my iphone 3s was not working properly and I couldn't make or recieve calls or texts but everything else was working fine. Then I got a notification saying I had to restore it so I did, and it got all the way to the part where you reset the settings like the language and country but when it says "connect to iTunes" it stops working and iTunes won't recognize my phone anymore. It's not under warranty and I don't know if I can fix this myself or if Apple will still fix it for me. I also recently updated all my software so that shouldn't be the problem. Help!

    Hello Lehongdinh,
    Thanks for using Apple Support Communities.
    To troubleshoot this issue of your iPhone not powering on, please follow the steps below:
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Take care,
    Alex H.

  • How to turn on iphone4 when holding home wake/sleep button doesn't work?

    hi
    There is no apple logo on the screen when i holding home and wake/sleep button for more than 15 seconds. I am trying to connect the phone to my laptop, however, there is no reaction on iphone or on laptop.
    Can anyone help me with that?
    Thank you

    Sometimes the reset can take 20 seconds or longer. How long have you held it? I would just hold it until you see the logo. Is the battery charged? If the battery has had a chance to discharge, you will have to plug the phone in to charge. If it gets to a point, it may turn on by itself. I would use the main charger for this. Also, if this method doesn't work, and it is not being recognized by the computer you may need to make an appointment with the Genius Bar as there could be a hardware defect causing this problem.

  • IPhone 4 sleep button doesn't work -help

    My Iphone4 on/off button is not working.  I cannot put my phone to sleep, to turn it off I have to use voice control, and to turn it back on I have to stick it on the charger.  I tried resetting it but that doesn't work.  Does anyone have a suggestion or has had the same problem.

    If you've done the usual restart, reset, and restore, and those haven't worked, it's time to bring your phone in to get checked out.

  • HOLD BUTTON DOESN'T WORK AND IT'S STUCK ON HOLD!!!!!

    I thought I had broken my ipod because I could not turn it on, but then when I plugged it into the charger it turned on. I then realised that the hold button did not work and it was stuck on hold so I could not take it off hold to use it. Does anybody know a way of solving this problem???

    b Does the computer recognize it?
    yes
    No, it does not. That is why iTunes does not recognize it.
    The iPod turns on when you plug it in because it is getting power from the cable. This does not mean the computer recognizes it.
    Read the link posted above (and the related documents at the bottom of the link)
    “Restoring iPod to factory settings”
    http://docs.info.apple.com/article.html?artnum=60983
    “iPod only shows an Apple logo and doesn't start up”
    http://docs.info.apple.com/article.html?artnum=61584
    Putting iPod into Disk Mode
    “http://docs.info.apple.com/article.html?artnum=93651”

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