Sleep Help...Question

Hi All,
My girlfriend and I just got ipods, Two 30gig videos 1Black and 1White. We both used the 1-10-2006 updater and are at version 1.1
Her Black Ipod has "Sleep" in the main menu and mine(white) does not. I already read the Sleep timer documentation that everyone refers to. In fact after searching the Apple site and the user manual there is no reference to "sleep" other than holding down the play button. How can I get the "sleep" option?

settings/main menu/sleep. if its a new ipod you will have it. there are no timer options its just simply on/off.

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TS1815 Subject: What Mountain Bike help I can't download my magazine, what mountain bike skills issue. I've followed the advise on the help questions but still can't view the magazine. Delete, re install etc.

Subject: What Mountain Bike help
I can't download my magazine, what mountain bike skills issue. I've followed the advise on the help questions but still can't view the magazine. Delete, re install etc.
Thanks Malcolm

said article below....
HT1747: iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X 10.6.8 or Earlier
Learn about iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X 10.6.8 or Earlier

Map.xml and context-sensitive help question

We're changing the tools we use to generate JavaHelp from RoboHelp to WebWorks.
RoboHelp's output always includes a file named map.xml. WebWorks doesn't include this file.
My understanding is that map.xml is what applications use to find the correct context-sensitive topic. Is that right? Will the app be able to find context-sensitive files without it?
Stan Stansbury

There are a couple of posts about masterdata.xml that seem to indicate it's not a problem. See if either of these help.
Context Sensitive Help Question
MasterData.xml
For the 'main portal page' bit - maybe the developer wants to know the Start Page of the project, rather than the Default Topic? I'm not very familiar with CSH and webhelp, so I'm uncertain of the details the developer needs, but I wouldn't think you'd have to change anything as long as they have all the necessary details.
Amber

Before your Firefox Help question (Why is it that text is transposed over text when viewing certain websites. I'm running win 7 and the latest version of FF.)

Before your Firefox Help question (Why is it that text is transposed over text when viewing certain websites. I'm running win 7 and the latest version of FF.)

If you have increased the minimum font size then try the default setting "none" as a (too) high value can cause issues.
*Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none)
Make sure that you allow websites to choose their fonts.
*Tools > Options > Content : Fonts & Colors > Advanced > [X] "Allow pages to choose their own fonts, instead of my selections above"
*https://support.mozilla.org/kb/Changing+fonts+and+colors
It is better not to increase the minimum font size, but use an extension to set the default page zoom to prevent issues with overlapping text.
*Default FullZoom Level: https://addons.mozilla.org/firefox/addon/default-fullzoom-level/

Help question confirmation failing

I'm trying to confirm re: my firefox help question... The link given me is
https://support.mozilla.com/en-US/users/activate/e4259040a179f9f3eb2904a5673a8309b88e860c
and I'm getting "something is wrong" messages.

Your previous question is here.
https://support.mozilla.com/en-US/questions/848877

MBP Retina wont go to sleep, help!

My new MBP Retina 2.6 wont go to sleep, and when it does it takes a while before it wakes up again. Closing the lid also sometimes cause it to crash. Installed programs: gfxCardstatus, Vlc and Chome.
Im reading about similar problems, and it doesn´t seem to be related to chrome, at least not for them. They also say something about xcode, whatever that is. Help!

Morty89 wrote:
My new MBP Retina 2.6
Call Apple Care.
#1 - You have 14 days from the date of purchase to return your computer with no questions asked.
#2 - You have 90 days of FREE phone tech support.
#3 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years. You can obtain AppleCare anytime up to the first year of the purchase of your computer.
Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.

MacBook Extremely Slow to Sleep - Help!

My macbook has always taken under 10 seconds to launch into sleep mode (either from apple menu or closed top). In the last 3 weeks however, the time to sleep (ie: screen off, blinking light) is appx 40-50 seconds. I'm not sure what has happened. I know there are 3rd party software options to reduce the time to launch into sleep, but what I'm looking for is a way to debug my machine to restore it to it's past performance level. Past posts have indicated that problems can be found in the console posts, however I am not confident of my ability to diagnose anything from these. Can anyone help? Here are the Console posts from today:
3/26/10 8:39:40 AM com.apple.backupd-attach[49] Not starting scheduled Time Machine backup - computer is on battery power.
3/26/10 8:39:50 AM com.apple.launchd.peruser.501[83] (com.apple.ReportCrash) Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
3/26/10 8:39:52 AM com.apple.launchd.peruser.501[83] (com.apple.Kerberos.renew.plist[104]) Exited with exit code: 1
3/26/10 8:41:17 AM com.apple.WebKit.PluginAgent[124] Debugger() was called!
3/26/10 9:03:37 AM com.apple.WebKit.PluginAgent[124] Debugger() was called!
3/26/10 9:03:47 AM com.apple.WebKit.PluginAgent[124] Debugger() was called!
3/26/10 9:04:21 AM com.apple.WebKit.PluginAgent[124] Debugger() was called!
3/26/10 9:05:30 AM com.apple.WebKit.PluginAgent[124] Debugger() was called!
3/26/10 9:06:18 AM com.apple.WebKit.PluginAgent[124] Debugger() was called!
3/26/10 9:06:42 AM com.apple.WebKit.PluginAgent[124] Debugger() was called!
3/26/10 9:06:44 AM com.apple.WebKit.PluginAgent[124] Debugger() was called!
3/26/10 9:19:08 AM SystemUIServer[88] It does not make sense to draw an image when [NSGraphicsContext currentContext] is nil. This is a programming error. Break on _NSWarnForDrawingImageWithNoCurrentContext to debug. This will be logged only once. This may break in the future.
3/26/10 9:38:00 AM [0x0-0x19019].backupd-helper[215] Not starting scheduled Time Machine backup - computer is on battery power.
3/26/10 9:39:38 AM com.apple.backupd-auto[233] Not starting scheduled Time Machine backup - computer is on battery power.
3/26/10 9:44:06 AM com.apple.WindowServer[59] Fri Mar 26 09:44:06 e-henneberrys-macbook.local WindowServer[59] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
3/26/10 9:44:06 AM [0x0-0x20020].backupd-helper[254] Not starting scheduled Time Machine backup - computer is on battery power.
3/26/10 9:45:46 AM [0x0-0x23023].backupd-helper[272] Not starting scheduled Time Machine backup - computer is on battery power.
3/26/10 10:00:15 AM com.apple.WebKit.PluginAgent[124] Debugger() was called!
3/26/10 10:01:19 AM [0x0-0x27027].backupd-helper[307] Not starting Time Machine backup after wake - failed to resolve alias to backup volume
3/26/10 10:02:14 AM com.apple.WebKit.PluginAgent[124] Debugger() was called!
Thanks!

Thanks for your reply. I turned Time Machine to the "off" setting, but nothing seems to have changed. The console post immediately following putting the computer in sleep mode seems to be this one:
3/26/10 4:59:59 PM com.apple.WindowServer[65] Fri Mar 26 16:59:59 e-henneberrys-macbook.local WindowServer[65] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
Thanks for your help.

Sleep usage question - not problem

Sleep seems to work differntly on my new iMac compared to my old G4 FP iMac.
Question - are these observations below normal?
1. When I used to put my G4 to sleep (by clicking apple/sleep), my G4 would seem to more completely sleep. Even my external Lacie firewire drive wuold turn off its light and shut down. But with my intel iMac, the light on the external drive does not turn off.
2. It seems like the iMac fan is still running after putting it to sleep. When I check the next morning the iMac still seems warm/hot with the fan still running(though amost silently).
3. Also I notice that my G4 would provide the stobing light only when the computer was put to sleep, if the monitor alone was sleeping the strobing light would not flash, but with the intel iMac the strobing light will flash if the monitor has timed to sleep, but the computer has not.
4. I'd also note that I have the preference set to allow hard drive to sleep. And I do find that I can hear the hard drive starting up again (especially the firewire drive) after not using the drive for a while. Nevertheless, the firewire drive light is on all the time.
Thanks for any comments,
Tony

554/3000
Hi Tony,
Yes, it seems the light (steady or pulsing) "tasks" have changed since the G4 iMacs.
See here:
- http://docs.info.apple.com/article.html?artnum=58016
So it may very well be different again with the new Core Duo iMacs?
Of course your computer is awake and works, if it's only the display sleeping.
Axl

SLEEP FUNCTION QUESTION

I have a Pearl 8130 (Verizon).
I am inquiring about the "sleep" function that happens when you buy a case with a magnet flipper. Does it just dim the screen immediately? Or does it do something else? I'm curious because i bought a flipper case that I'm not pleased with and basically only wanted it for that function - does it REALLY save the battery? Is it that necessary. Thanks!
Solved!
Go to Solution.

No it is not the same, as the sleeper magnet puts the BB to sleep in other ways, while in the holster. Dimming the backlight to 80% is a good battery saving tip as well, but is not the same as putting the BB to sleep in the holster.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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Urgent - help question on sending http instead of https

I'm trying to dump out my http wrapper: I'm trying to set send http instead of https so I can dump the wrapper.
currently my code does the following for https determination. i read from a configuratioin file to see if i should set https or http
question) Do i need an else section to cover non https?
If so, what do i need to set for http properties.
// check if https is wanted
// yes - send https
String useHttps = cf.get("useHttps", "true");
if (useHttps.equals("true")) {
logger.debug(classMethod + "https mode=" + useHttps);
System.setProperty(
"java.protocol.handler.pkgs",
"com.sun.net.ssl.internal.www.protocol");
// make provider and/or protocol configurable?
Security.addProvider(
new com.sun.net.ssl.internal.ssl.Provider());
}

resolved - don't need help anymore on it

Help question re: Image formatting

Quick question, possibly very newbie'ish for most, but quite
frustrating for me.
I am working with the trial version of Dreamweaver, and I'm
trying to figure out how to format a picture to do something aking
to the "Send behind text" in Microsoft Word, trying to take a bunch
of pictures, and place them in the background, behind the tables
I'm using to build the webpage.
If it is possible for Dreamweaver, I have not been able to
find it in the help topics. Any ideas are appreciated. Thanks a
lot!
Colin

Specify the image as the background image of the table or
table cell you are
working on. Use the Property inspector for this. Or use CSS
for it.
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.dreamweavermx-templates.com
- Template Triage!
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
http://www.macromedia.com/support/search/
- Macromedia (MM) Technotes
==================
"ColinPerformancePlus" <[email protected]>
wrote in message
news:f4p827$gnl$[email protected]..
> Quick question, possibly very newbie'ish for most, but
quite frustrating
> for me.
>
> I am working with the trial version of Dreamweaver, and
I'm trying to
> figure
> out how to format a picture to do something aking to the
"Send behind
> text" in
> Microsoft Word, trying to take a bunch of pictures, and
place them in the
> background, behind the tables I'm using to build the
webpage.
>
> If it is possible for Dreamweaver, I have not been able
to find it in the
> help
> topics. Any ideas are appreciated. Thanks a lot!
>
> Colin
>

Need QT help/ questions

I've been using macs for a while, but need some help with qt7pro. These are really basic questions I'm sure, but I haven't used QT in a long time, other than watching a trailer or clicking on something a friend has sent.
Whenever I try to open a QT mov, or doc, iTunes opens to play whatever trailer, slideshow, etc. is this a settings problem for me or is QT no longer a stand alone app?
I have installed the QT Pro 7 key, but QT player opens.
Often when I click on someone else's posted QT link, I get a page in my browser - Safari, CAmino, with the QT Q with a ?.
It seems like in QT6, I always had the independent QT app launch, and I haven't seen that with QT7.
TIA,
Les Owens
Bath, NC

Many of the new trailers and the new iPod (.m4v) format are designed to use iTunes instead of the QuickTime Player.
If the file is on your computer you can use the Get Info window to change the default "Open With" app. If you Control-Click (right click) on the file you can choose QuickTime from the Open With pop-up menu.
Can you post a link to a page that gives you the QuickTime logo with the ?

Premiere Elements - Organizer Help/Question.

I have another posting out here but maybe I am not being clear enough so I will pose the question another way.
I have a .mp4 file which contains 60 short pieces (happens to be football highlights) all strung together as one contiguous video.
What I am simply trying to do is to break it down for making a handful of highlight videos, each with a different angle. (ex Offense, Defense, Rushing, Passing, etc)
This is the basic outline of how I logically see it happening. Problem is that I am can't figure out step 2:
1) Cut it down into 60 individual videos (which I did and currently have in my project) using the Split/Clip functions of Elements.
2) Save the pieces off as individual video clips so that they can be rated/ranked/categorized in Organizer.
3) Polish/edit the individual pieces.
4) Organize and assemble the various videos using the clips.
For the life of me I can't get
a) Elements to allow me to save of my projects as individual clips.
and
b) Get the Organizer to allow me to bring my clips in.
I am using PE 11.
Does this make sense? Does anyone have any insight to offer?

Ok, sounds good.
I will just have to squirrel away copies of my project then build my different flavors the hard way.
I may be look at other tools before I resort to that. I just hate to go through the headache of breaking it all down again but in the long haul could be worth it.
This just seems like the hard way to go about this task but then again I am a software guy and think in terms of reusable components. Maybe that mentality just doesnt work for video.
Oh well, thanks to all of you for your help.
Tom and Kara

Sudden Sleep.SUDDENLY SLEEPING HELP..

Paris France. Feb 2006.
SUDDENLY SLEEPING. Like, I'd be typing along, with the powercord plugged in and a full battery charge, and the display goes blank and the whole machine sounds like it's going into hibernation. I can always get it back just by pressing a key and waiting a few seconds, but it's very strange and disturbing, and besides, it's totally aggravating! Have anyone found a solution to this bloody problem. please HELP... I am now on 10.4.5
Help..sudden sleep.
Victor

Mac OS X: Why your Mac might not sleep or stay in sleep mode
Learn why your Mac might not go to sleep when you expect it to, or why it might not stay in sleep mode. What's sleep mode? It's a low power, energy-saving feature of that offers both environmental and economic benefits, as well as helping to extend the life of batteries and displays.
On the other hand, you probably don't want the computer to sleep at certain times even if you're not using the keyboard or mouse, such as when you are:
While watching a DVD movie
Listening to your iTunes music library
Running an automated backup
Away from your computer while downloading large files
Tip: For troubleshooting tips, go to the "How can I determine what is causing a sleep issue and resolve it?" section at the bottom of this article.
Why doesn't the computer go to sleep at the expected time based on Energy Saver settings?
You can configure Energy Saver preferences to set your computer to automatically sleep after a specified period of time; an internal counter called a "sleep timer" monitors the amount of time your computer has been inactive. When the counter's time matches the amount of time you specified, the computer enters sleep mode and displays a pulsing power light.
Some things reset the sleep timers, preventing the computer from sleeping:
Hard drive access (even if you're not using the computer, a running application might be accessing your drive, such as when downloading a large file or listening to music in iTunes)
Moving the mouse or using a portable Mac's trackpad, pressing a mouse button, or pressing a key on the keyboard
Some System Preferences settings (see below)
Open applications (see below)
Input devices (see below)
Expansion cards (see below)
Additional drives, such as USB, FireWire, DVD, or CD drives (see below)
Some System Preferences settings affect sleep
Energy Saver
Energy Saver is a System Preference that can help you optimize energy settings as well as sleep times and processor usage. Note that processor controls are not used for Intel-based Macs because they have a built-in power-saving feature. Only PowerPC-based Macs display processor controls.
Bluetooth
You can allow Bluetooth devices to wake a sleeping computer by enabling "Allow Bluetooth devices to wake this computer" in Bluetooth preferences. Simply having a bluetooth device paired does not prevent a system from sleeping.
Spotlight
Your computer will not sleep if Spotlight is indexing content, because that requires hard disk access. For example, if you just installed or reinstalled Mac OS X, Spotlight may need a while to index content.
Sharing
Network activity can reset the sleep timer, too. For example, leaving a self-refreshing Web page open in a Web browser.
In these situations, the display will sleep (unless Energy Saver preferences is configured to never let the display sleep) but the processor will continue to be awake and the power light will remain on.
Keyboard, mouse, other input devices can affect sleep
Keyboard presses and mouse button clicks can wake a sleeping computer. Mouse movement alone will only wake a sleeping display. Even though your Mac may be in sleep mode, it remains aware of keyboard presses and mouse clicks. If you move a mouse, press a key, or use a different input device, the sleep timer counter will reset.
Open applications can affect sleep
Software that accesses the hard drive will delay sleep mode until it is either quit or done accessing the drive, for example:
A self-refreshing Web page open in Safari.
Songs playing in iTunes.
A movie disc playing in DVD Player.
However, this can also occur in subtle ways you might not expect:
An application window might display text that periodically changes (such as a clock).
If an application uses a custom font to display text but the font resource is marked purgeable, then at some point the memory manager will purge the font from memory. When the application tries to draw text using that font again, it will be loaded from the hard drive, resetting the sleep timer.
Applications can be designed to keep the system awake and prevent idle sleep indefinitely. In developer lingo, an application may explicitly prevent system sleep by calling IORegisterForSystemPower(), and calling IOCancelPowerChange() when it receives a power management kIOMessageCanSystemSleep notification.
Expansion cards can affect sleep
Some PCI expansion cards can prevent sleep. If a card's Mac OS X device driver is not properly power managed, the computer will be unable to safely remove power from it, preventing the system from entering full sleep. Instead, the system enters a state named "Doze".
Some kinds of PCI cards prevent any kind of sleep mode--your system will not go into low-power mode during long periods of inactivity. The computer fans may run excessively when this is the case.
Other hard drives (USB, FireWire, ATA), optical media drives (DVD, CD) can affect sleep
If there is disk accesses activity at least once a minute on disks such as ATA drives, FireWire drives, and USB drives, the computer will not idle sleep.
How can I determine what is causing a sleep issue and resolve it?
As mentioned above, these are the most likely causes and solutions for sleep issues:
Sharing preferences: Enabling sharing for any connections can potentially disable sleep. Turn off file sharing if it's not being used.
Bluetooth settings: Bluetooth can wake your computer if you set the "Allow Bluetooth devices to wake this computer" checkbox in Bluetooth System Preferences.
Is a keyboard and mouse connected and working correctly?
Do you have any other external USB or FireWire devices connected? Try removing them one by one or disconnect when not in use.
Is Spotlight indexing? This can take anywhere from several minutes to several hours after a new installation. Indexing prevents idle sleep.
Additional Software: Try a Safe Boot to help isolate a software issue.
Sound check: Put your ear near your computer. Do you hear the sounds of hard disk access (a clicking or "clacking")?
Energy Saver settings: If the computer and display sleep timers are set to Never, the computer will not sleep.
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How can I directly get an anwser to a help question?

I work in an IT service desk where providing solutions to user problems is a high priority.
I have been trying to get an answer to a simple question about Adobe premier but getting very frustrated as the only method of assistance offered is via this forum.
I go to the Adobe help pages, follow the links about the query and it comes up with the recommendation to use the forum - OK, done that. half a day of wasted time and not a single response. The web page also shows that I can use chat or phone. However when I click to find out more about the options it just takes me back in the circle of asking what the question is about and kicking me back to the forum.
My organisation has just invested heavily in CC tertiary site licenses and the setup of these in a University lab situation is a bit different so the normal help files aren't much use. relying on a forum for support is a cop out, and not the least bit helpful. Is there an e-mail address for Adobe where I can get a direct reply to my queries?
Great software - crap support....

I do not know of any way to talk to Adobe by telephone for a support issue... only billing
Also, Premiere Pro has a very active forum http://forums.adobe.com/community/premiere/content
However... I don't know if the people in that forum will be able to help with your situation
You MAY be able to get help by starting at this link...
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Sleep Help...Question

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