Sleep leads to shutdown - MBP Retina

Lately, Sleep has led to my MBP Retina shutting down. Happens when lid is close or when Sleep is selected.
Tried some variations on type of hibernation without success. Tried Safe Boot, tried turning off wake for network access, tried letting hard drives sleep.
Suggestions? Thx.
MBP Retina Mid-2012 (MacBookPro10,1)
OS 10.8.2

If it was doing it some time after going to sleep, I would suspect a power issue, probably battery.
Since you say even selecting "Sleep" shuts it down and you have to do a full boot, then something is preventing it from going to sleep. Have you modified settings? Any terminal commands that might have changed the behavior of sleep? Any power management programs you installed (Caffein, etc.)?

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Have a cup of coffee.

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Morty89 wrote:
My new MBP Retina 2.6
Call Apple Care.
#1 - You have 14 days from the date of purchase to return your computer with no questions asked.
#2 - You have 90 days of FREE phone tech support.
#3 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years. You can obtain AppleCare anytime up to the first year of the purchase of your computer.
Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.

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Hello Ian,
It may help to reset your Mac's SMC and PRAM.
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
Reset your computer’s PRAM
http://support.apple.com/kb/HT1379
Cheers,
Allen

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Hi ...
Try here > Apple Portables: Troubleshooting MagSafe adapters

I recently bought mbp retina haswell 13. When i use it today suddenly my display went black....i dnt have any idea i try to press the power button then it gave beep sound. Then i press it for few seconds then it shutdown.plz help anyone

I recently bought mbp retina haswell 13. When i use it today suddenly my display went black....i dnt have any idea i try to press the power button then it gave beep sound. Then i press it for few seconds then it shutdown. I try to turn on again same result...plz anyone have solution for this ...help me

See Ogelthorpe's link:
Note: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
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The screen remains black and the only solution is to FORCE SHUTDOWN the system.
Note also I have had this problem on two different MacBook Pro Retina laptops and
two thunderbolt 27" display with brand new installs of the OS.
Anybody else having this problem? For a >5k$ setup this is REALLY EMBARASSING...

Hi, I am having the same problem.
I have a Mac Book Pro 15' with retina display.
The Thunderbolt Display has an ethernet cord, two drives (one usb and one firewire), and a logitech unifying wireless adapter connected.
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MBP Retina or Powerful Ultrabook?

Hi, I've been a PC user all my life, but after working my way through the first iPod Nano, a couple iPod Touches, and now an iPad 2- I've grown to like the way Apple works. I'm finally at the point where I've decided to upgrade my 4-year old Future Shop sale Toshiba, which surprisingly has lasted me a good deal of time. However, I'm not a fan of the limited capabilities, the weight, and the fact that it very easily overheats (to nearly scalding temperatures), leading me to opt for my iPad most of the time. I'm a sucker for HD and quick boot-ups, so of course I fell in love with the MBP Retina when it was released. The only thing holding me back is the hefty price tag. Because of this, I began to research several ultrabooks and found that I could get the same specs (except for retina, but I'm fine with 1080p) and even a few bonus features (I would love a Blu-Ray drive and some accident-proof features) for half, or slightly-more-than-half of the price of the MBP. My favourite features of the MBP are the "little things"- fast bootup, magsafe, trackpad, and iCloud to work seamlessly with my iPad (which, i guess isn't really a "little thing"). I'm just not sure if these are worth the extra $1000 when I could just get an amazing PC.
I plan to use this computer in the following ways:
- Web browsing/ social networking
- Homework (university... of course)
- Entertainment (play movies, TV shows, etc)
- Some video and picture editing (I have a Sony camera which records AVCHD, which edits best on Sony Vegas)
- Running language software (i.e. Rosetta Stone)
So anyway, I'm not a gamer or a hardcore video editor, but I would like to be able to do some editing and video playback with clarity and without lag. As such, I figure I really only need the i5, so the base model of the Retina is fine for me. But again, I could get a **** good computer with i5 for much less money than the Retina, so I'm looking for reasons to sway either way. Any thoughts?
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Hmm...
'll readily admit, I'm a bit of an Apple head, so always say YEAH GO FOR IT.
However,
I'd say be aware, if you aren't going to use the power, you may be better going for alternatives, but I'll give you a rundown of some pro's and cons for your usage.
- Cold boots in 15 seconds flat
- can play 4 1080p streams at once without lag or framerate drop
- Photo editing on Aperture is excellent
- Photostream means your photos are there almost instantly wirelessly (not with the camera of course)
- Photoshop CS6 (when the retina patch is out) will look brilliant
- I had a photo zoomed out to fill half the screen size, of a whole person, yet could still see individual hairs on the head.
- Build, engineering, design and material quality unsurpassed in the industry (you cannot flex anywhere or make anything creak)
- Logevity, just upgraded from a 2008 Air - which was still going strong with no visible wear or damage/scratches
-Power, good graphics chip, switchable for battery life
- Video editing is amazing (on Final Cut Pro - which is Retina ready) you can veiw full 1080p with the interface still visible
Cons:
- Lag - on 'best for retina' its great, on 'More space' scaling, if you allow GFX chip switching, will cause serious lag - forcing the GeForce fixes this
- Other laptops will be great for your needs, and cheaper, but may not last as long
- The next generation in a year will likely iron out the lag issues
- Most programs are not yet retina ready - meaning they look... well... very dodgy indeed
I would say the MacBook is a fantastic machine and you will not regret the purchase, it will last you a good 3-5 years and you will thoughoughly enjoy it. It's an absolute joy to you and the trackpad and keyboard are brilliant. The speakers are also great.
However, you will likely get a notebook more than good enough for your needs, as you said, for much less money. If you can happily afford it - get the Mac, they are some of the finest computers money can buy. If it's a stretch - get a **** good alternative, you'll enjoy it equally and get great performance and some extra money in the old pocket!
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How long is your shutdowntime from MBP Retina 13" ML? (and more)-Please help!

Hello everyone,
I have been searching in this Support Community for a while, but I cannot really find a solution/answer to my issue(s):
Note: If you do not feel like reading my whole story, PLEASE only post your shutdown time from your MacBook Pro Retina 13", 2.5GHz, 8GB with Mountain Lion.
I have bought a new MBP Retina 13", 8GB, 128GB (basic model) at the 23rd of DEC 2012 and I have not got the chance to really use it because it keeps getting problems (trackpad was not working well, battery health never 100%, shutdown time of 23secs and more - will tell). Called Apple Care within 5 days: Told me this all is not the way it should be, advised me to go to the Apple Store to let it check (traveling time for me is about 2 hours).
Went to the Apple Store in Amsterdam (I live in the NL) with these issues (bought this MB at a reseller abroad though - cannot go back): Genius told me some hardware should be replaced because this is not a software problem (tested). I mentioned the DOA Policy, because I did not even got the chance to use my new precious rMBP and I mentioned this problem within the 14 days. He told me I could NOT get a new rMBP from them, because I did not bought it straight from Apple (Apple Store online/offline). Okay fair enough, I let it repaired: new SSD 128GB including top case, new trackpad, new battery. Found it a little bit doubtful to replace this kind of hardware from a 2-week old rMBP.. Picked it up 7 days later.
Tested it somewhere in a quiet place nearby the Apple Store. Trackpad was working as it should be, battery health was 100%, shutdown time was still 23 seconds.. Rebooted that thing, waited for 5min (staring at it) and shut it down again; 23 seconds. Started it up, opened only Safari and iPhoto, shut it down right afterwards, 23 seconds.
Went straight back to the Apple Store. Told a Genius at the Bar what was going on. He tested it, told me this is NOT normal. Took it to the technician room, they tested it for like 15min, came back with the technician man, told me that this was NOT normal, BUT they could not find what causes this and told me they have never seen/heard this issue before. Got the 'manager' to talk to me (his nametag did not tell he was the manager though) and suddenly it was a 'non-issue' and told me to go home..?!
I told him the whole story - again, mentioned that I had also shut down some MBP Retina's 8GB in different Apple Resellers and this particular Apple Store, and ALL shut down within like 3-5sec. He said I could not compare these models with my rMBP because those probably (probably) are all demo models. Okay, so what is he telling me, that I got fooled by Apple; their show models are working better than the one I bought?
Anyway, got over this, I thought if everything is working well then I just leave it this way. Then two days later the battery health drops to 98% with 2 load cycles, and System Information and Coconut Battery gave a different battery charge than the one in the right upper corner of my screen (5% higher on the screen).
Also, my storage gets fuller and fuller by the day, while my rMBP is still empty from files. The only thing I did was installing iWork '09, MS Office 2011 and Coconut Battery. And the only thing I did those days was surfing around to find answers for my issues (instead of studying). So only Safari has been used. My storage space left at this moment is 88GB from my 128GB, so what is happening? I checked a lot about this at this Community, tried a lot, nothing works.
And third, my shutdown time is still 23 seconds, while a friend of mine owns a new MacBook Air 13", 4GB SSD, Mountain Lion and his shutdown time is like 4 seconds. All my Macs with Mountain Lion shut down within like right away, 4 seconds. And they do not even have SSD and 8GB. So how can this be 'not an issue' (manager did not used the word NORMAL) with my NEW rMBP?
I am familiar with working with Apple Products since a very long time, I have been using iMacs and other MacBooks for the last 6 years and I have never (ever) had this much trouble with an Apple product. I am highly disappointed and I think I have the right for a new rMBP - since replacing 3 major hardware parts, speaking with Apple Care for 6 times and going to an Apple Store twice, within ONE MONTH is not solving all these problems. I think a MacBook worth €1800 (in the NL) should not be like this!
Thank you for reading this whole story. I thought I should tell you everything in detail so you have all the information you might need to help me out with maybe one of these problems.
I thank you very much in advance!

Well to update my own thread just for the people who are reading or for the people who are also searching for an answer:
I was sick of it that Apple Care told me to go to the Apple Store and Apple Store told me to call Apple Care.. So I decided to tell my story to.. Tim Cook. I know.. but I did email him, and I know.. he won't be reading those emails himself. Anyway, wasn't expecting to hear anything from Apple HQ any time soon, but it already gave me a better feeling to email this.
The very next day I got a call from the Apple Store right away: I was getting a new rMBP! And I am typing on it right now. Everything works perfectly fine and the shutdown time is sometimes 3-4 seconds and sometimes it takes a little bit longer, like about 20 seconds.
But the shutdown time wasn't the only issue that I emailed for - I know this thread was about the shutdown time so I am coming back on that.
The conclusion I can make based on my experiences with Mountain Lion on different Macs in this house (and my two Retina's I worked on) is the same as what already is mentioned before; it has to do with Mountain Lion.
BUT, in MY case and the reason why I opened this thread, it was NOT Mountain Lion. It was my rMBP for sure.

My late 2013 MBP Retina battery gets only about 4 hrs. What might be wrong?

My late 2013 MBP Retina battery gets only about 4 hrs. What might be wrong?

I found a solution!
Perhaps this is just temporary, but I have my display up and working again.
Although the symptoms are different were a bit different, the solution here worked:
http://apple.stackexchange.com/questions/120259/grey-screen-after-login-blue-scr een-of-death-from-cmdr
As I was able to connect to my HD via an external monitor, in the finder, I went to:
1. Macintosh HD --> System --> Library --> Extensions
2. From there I moved all of the files that started with ADM and ATI (19 in total for me) to a folder on my desktop. (You will need to enter your admin password for this)
3. Next was a restart.
4. Then my display started working again.
5. After that, I transferred the files back into my Extensions folder.
6. I then did another restart with my fingers crossed and breath held. It worked.
Also... During the last few days of trying to find a fix, I restored a Mavericks backup to my computer away from Yosemite.
I'm very sure this problem occurred when I put my MBP to sleep, disconnected the power in its sleep, while something was connected to a USB port and unplugging the USB device (for me an iPhone charger) while the MBP was closed.
I hope this helps the next person.

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Hi there,
If I'm not mistaken, I think you need to have the power cable in for clamshell mode to work.
If you make sure the power is in you should be able to wake the MBP up from sleep mode with it shut and plugged into another display.

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Hello,
We have 2 MBP Retina in our household. I purchased mine shortly after it came out, my GF's laptop is just a week old. During heavy CPU usage the fans become noticable. I know this from my laptop only when I do things like encoding videos. However, during normal use of Safari and OUtlook I never ever hear the fans. On my girlfriend's laptop however the fans kick in a few times during the day while she is only using safari. One might say that she looks at flash heavy sites, which is not true. She was just reading BBC News like ma at the same time, and I could hear her fans spinning. The CPU usage on her laptop was around 5%.
Not sure why this only happens on hers. I have a ton of stuff running all the time, and I never hear the fans spinning in my MBP.

Thanks for the tip. I entered the command and it states: Processes at 158 total, 4 running, 2 stuck, 152 sleeping, 887 threads. Load Average 1.18, 1.37, 1.32. CPU Usage 2.31% user, 4.18% sys, 93.7% idle. Running at the same temps as shown above. I reset PRAM, restrated computer, etc. Unless I only have one window open doing one thing, it gets very warm per the temps noted in my original post.

MBP Retina running warm with Yosemite....

My MBP retina display is running warm since installing Yosemite. I also get an occasions "not-responding" items in red on my activity monitor. I can close them but they come back every once in a while.
A little background: I had Yosemite uninstalled and reinstalled to try and fix the issue, but it came back after having the Apple guys reinstall Yosemite.
The computer isn't really hot, but I can hear the fans on low, which I never heard before. Previously, I couldn't hear the fans at all unless I was stressing the computer out.
Any ideas? I can post a picture of the Activity Monitor with the items in red. I'll be heading into Apple if I can't figure out what's wrong. Thanks for any help ahead of time.
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Thanks for the tip. I entered the command and it states: Processes at 158 total, 4 running, 2 stuck, 152 sleeping, 887 threads. Load Average 1.18, 1.37, 1.32. CPU Usage 2.31% user, 4.18% sys, 93.7% idle. Running at the same temps as shown above. I reset PRAM, restrated computer, etc. Unless I only have one window open doing one thing, it gets very warm per the temps noted in my original post.

Sleep leads to shutdown - MBP Retina

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