Sleep/lock button has broke, will Apple fix this?

So my lock/power/sleep button has decided to break. I cannot get it to work no matter how hard I press on the button.
It has NOT been dropped, exposed to water or humdity of any kind.
My question is, will Apple fix this for me or replace my iPhone 4? I have scheduled an appointment at the closest store for Monday as it was the earliest I could be seen and I am still under warranty.
Many thanks for any potential help.

Thank you for your help, it is definitely under warranty as I used the online checker and I only bought it January.
I will ensure that I back it up before I go, would it be wiser to delete my content off the phone as well?

Similar Messages

If my home button or lock button is broke will apple fix it for free, even with other things wrong with it?

if my home or lock button is broke, will apple fix it for free even if there are other things wrong with it?

If it is still under warranty, Apple reserves the right to either repair or replace with comparable item...take it to an Apple genius bar, have them examine it and see what they decide to do.

TS1587 will apple fix this issue free of charge? it seems that it is a known issue

will apple fix this issue free of charge? it seems that it is a known issue
my IMAC will not start at all.i press the power button and nothing happens and i bought it a year ago. i tried everything but it seems that it is a know problem reported by other users

You still haven't provided any useful information, the machine has a 1 year warranty and if it's less than 1 year old you can still buy AppleCare. If it is over 1 year old then you have missed your opportunity and will have to pay for any repairs. Known issues may only be known to you and a few others, it may not be wide spread at all. When posting you have to be very specific, we have no idea what you are thinking and cannot see or touch your machine so you have to be much more descriptive.
Good luck,
I'd recommend contacting your local Apple Store or AASP today and begin getting the machine fixed.

Facetime Camera not working for Google Hangouts due to recent update. Will Apple fix this problem?

Hi,
My FaceTime camera no longer works in Google hangouts due to a recent update from Apple. Will Apple fix this bug soon? Unfortunately, I do not have time machine.

I am having the same problem. Can this be fixed?

In mountain lion, my avchd folders are QuickTime files. Why and when will Apple fix this?

I recently noticed that in mountain lion, when I insert the such card from my camera, the avchd folders that used to exist in previous operating systems are now QuickTime files. If I wish to see what I could see in previous operating systems by simply selecting the folder, I now have to bring up the context menu and choose to show package contents. This should not be this way and it really gets old fast when you need to go down several levels.
Is Apple aware of this? Did Apple do this ridiculous thing on purpose? Will Apple fix this?

Such = SDHC
Sorry, Apple thought it knew better than I what I wanted to type.

HT5642 Upgraded this morning. All worked fine for about 30min then "no service". Still the same problem and a reset of the device only fixes the problem for 15min. then we are back to no service?? When will apple fix this???

Upgraded this morning. All worked fine for about 30min then "no service". Still the same problem and a reset of the device only fixes the problem for 15min. then we are back to no service?? When will apple fix this???

Tried to reset network settings ...only fixes it for 15min. Did a firmware restore and a clean new phone setup. no settings restore. still have network service after around 60min. still running 6.1. i do get a prompt that i have to update settings to LTE. Have not excepted the settings as yet. Cellular data is still set to 3G....

I have macbook pro 15 inch that i upgraded recently. i have been so frustrated because my internet keeps dropping out constantly. when will apple fix this? and if they don't what will happen to other people that are having wifi problems

i have macbook pro 15 inch that i upgraded recently. i have been so frustrated because my internet keeps dropping out constantly. when will apple fix this? and if they don't what will happen to other people that are having wifi problems?

Have a read through one of the many threads already going on this subject
https://discussions.apple.com/thread/3190651?start=0&tstart=0

My iPhone 4 lock button broke, will Apple fix/replace it for free under the one year warranty?

I've had my iPhone 4 for just under a year now and a couple weeks ago the lock button broke. At first, it was just difficult to press down and now it's just completely stuck. I've been using the assistive touch but it's kind of a hassle. I still have a few days left of my one year warranty, so if I went to the Apple Store would they fix/replace my phone for free or would I have to pay? Also, I was having issues with my speakers previously so I went to get it fixed and they said my phone has water damage and I would need to pay to fix it. Will the water damage effect them fixing my lock button too or is it different? Any advice/guidence is greatly appreciated!

If there is water damage then they will likely conclude that your issues are a result of that and you will have to pay.
But don't ask us, ask them. We're users and this have no idea what Apple will say in your case.

My Ipod lock button is broke, how to fix?

I have had my ipod touch (3rd generation, 62gb) for almost two years. It has been working fine up until a couple of months ago when i fell asleep with it lying on my bed and when i woke up there was this mysterious crusty stuff all over it. It now only works if i keep pressing and pressing from different angles until it randomly clicks off. But sometimes it'll work perfectly as if it was never broke. So how can i fix this??? Thanks

Disabled from not remembering the passcode lock and entering the incorrect passcode too many times?

My lock button has broke

My lock button is working very intermittently and the right hand side of the button has stopped working all together. Is this a common fault?

No, but things break. S**t happens. Bring your phone to Apple for evaluation and possible replacement.

IPod screen says to plug in to iTunes, but iTunes will not read the device and the iPod cannot be restarted by home and lock buttons. How do I fix this?

The screen shows the usb cable pointing to the iTunes ico. I've tried resetting the device by using the home and lock buttons, but the same screen shows up. Just redownloaded iTunes, but I can't get it to see the device.

Did you try to connect in recovery mode, explained in this article? iOS: Unable to update or restore

Will Apple fix this?

Hello, I want to know if Apple would fix my Mini display port FOR FREE since it won't show the correct resolutions to any monitor I connect it too, the reason I ask if it will be free is because i didn't get the apple care
This is the "13 Aluminum macbook 2.0ghz model

Welcome to Apple Discussions!
Highly unlikely unless the machine is under an exchange/repair program for the issue or your machine is under a year old. Though sometimes Genius bars have been lenient. Before pursuing that course, what is your Machine ID (i.e. MacBook 4,1) as it appears in your System Profiler in Apple menu -> About this Mac -> More info. This might tell us if you simply have gotten the wrong cable or TV to get the resolutions you desire.

Shattered Display screen. Will Apple fix this with no AppleCare?, Shattered Display screen. Will Apple fix this with no AppleCare?

I have a 13 inch MacBook Pro that is two years old. I tripped today and dropped it walking down my hardwood stairwell. Will Apple still be willing to fix it with no AppleCare protection?

Sure, you'll just have to pay.
FYI:
You'd have to pay even if you had AppleCare, as such damage is not covered by warranty or AppleCare.

How will Apple fix this?

It seems to me that from reading all the discussions and posts of different people who have the phone already, the main and consistent problem the the ios4 is the reception due to the antenna and design of the phone. There are other problems people are having with the phone, however, not everybody is having those problems. Some people aren't having problems at all, with the exception of signal reception.
My question is what would apple do to fix this? Besides purchasing a bumper, is there any other solution, besides move a little this way or that to improve signal and keep ya hand off certain places on the phone? Or will Apple just let it ride because they know people will still continue to buy it? Thoughts??

“I am honestly thinking about returning the phone number but can’t let go of the crisp display.”
And THIS is exactly why Steve can get away with such an outrageous statement. What other manufacturer would have the big brass ones to even HINT that a phone that drops calls when handled is somehow the fault of the consumer? And yet this company will continue to bask in the glow of this phone that “changes everything, again”. Who would have thought we would be going beyond the days of the hand-held cell phone? Perhaps this is similar to how we’re moving beyond the days of the pc (daily pc worldwide sales and current 20% growth figures notwithstanding)….
The bottom line is shame on us as early adopters. Any of us with experience owning Apple portable devices have no grounds for complaint- this isn’t the first time we’ve been given such a lesson in paternalism by the lord of form-over-function (nothing new, btw, see Apple III). As long as we continue to drink the kool-aid why expect anything to change?

My IPhone 4S wont turn on and the lock button has broke

I was using my phone fine but then it switched itself off and won't come back on, its not connecting to Itunes and will not charge, I've read loads of things about holding down the home and sleep button at the same time but my sleep button doesnt work.
Can anyone help me please?

If the iPhone doesn't power on automatically when connected to a power source and the on/off button is broken, you won't be able to power it on. Make an appointment at an Apple store if there is one nearby.

Sleep/lock button has broke, will Apple fix this?

Similar Messages

Maybe you are looking for