Sleep mode/freezes

Recently, when I put my mbp in sleep mode. After I turn it back on, the screen turn black with only the mouse point available for me to scroll! Sometimes it goes back to my screen and everything is okay. Sometimes it just blackouts.
I NEED HELP! Thanks for those who replies!

Someone else posted something similar...
But there's may be related to Real Player...but my guess would be that is a wake from sleep mode issue that apple needs to address.
Try F2 to wake MBP
http://discussions.apple.com/thread.jspa?threadID=753485&tstart=0

Similar Messages

Sleep mode freezing

This is a late-2013 MBP.
My MBP seems to freeze when I'm taking to wake it up from sleep mode. Its not every time but its getting to be. I even took it to the Apple store since its still I have AppleCare but they could not duplicate.
When the machine goes into sleep mode, I usually just have the move the mouse or hit a key. Sometimes I will still see a black screen but the cursor will appear and I can move it around. I have to click one of the mouse buttons or tap on the trackpad like 30 times and then the display comes back on. Lately it'll either do that, wake up as normal, or I'll have to hard boot the machine. I wrote down the latest time and found a log. Hopefully someone has seen this before. I thought the Apple store would just replace it but they just had it for a few days and that was it. I have already loaded the OS from scratch and that did not resolve.
2/25/15 7:46:59.578 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
2/25/15 7:47:14.513 PM CalendarAgent[208]: [com.apple.calendar.store.log.caldav.coredav] [Refusing to parse response to PROPPATCH because of content-type: [text/html; charset=UTF-8].]
2/25/15 7:47:14.583 PM CalendarAgent[208]: [com.apple.calendar.store.log.caldav.coredav] [Refusing to parse response to PROPPATCH because of content-type: [text/html; charset=UTF-8].]
2/25/15 7:49:10.420 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
2/25/15 7:51:12.018 PM watchdogd[192]: [watchdog_daemon] @(         pm_callback) - ref=0x0 msg_type=0xe0000270 msg=0x30000d
2/25/15 7:51:12.000 PM kernel[0]: PM notification cancel (pid 412, iTunes)
2/25/15 7:51:13.022 PM WindowServer[114]: device_generate_desktop_screenshot: authw 0x0(0), shield 0x7f911a6a8c90(2001)
2/25/15 7:51:13.095 PM WindowServer[114]: device_generate_lock_screen_screenshot: authw 0x0(0)[inf, inf, 0, 0] shield 0x7f911a6a8c90(2001), dev [1280,800]
2/25/15 7:51:13.141 PM imagent[247]: <IMMacNotificationCenterManager: 0x7f9c2ac244b0>: notification observer: com.apple.FaceTime   notification: __CFNotification 0x7f9c2ac5bb40 {name = _NSDoNotDisturbEnabledNotification}
2/25/15 7:51:13.141 PM identityservicesd[240]: <IMMacNotificationCenterManager: 0x7fb8b874e1a0>: notification observer: com.apple.iChat   notification: __CFNotification 0x7fb8b872ac40 {name = _NSDoNotDisturbEnabledNotification}
2/25/15 7:51:13.146 PM sharingd[245]: 19:51:13.146 : Discoverable mode changed to Off
2/25/15 7:51:13.147 PM sharingd[245]: 19:51:13.147 : BTLE scanning stopped
2/25/15 7:51:13.163 PM imagent[247]: <IMMacNotificationCenterManager: 0x7f9c2ac244b0>:    NC Disabled: NO
2/25/15 7:51:13.163 PM identityservicesd[240]: <IMMacNotificationCenterManager: 0x7fb8b874e1a0>:    NC Disabled: NO
2/25/15 7:51:13.172 PM imagent[247]: <IMMacNotificationCenterManager: 0x7f9c2ac244b0>:   DND Enabled: YES
2/25/15 7:51:13.172 PM identityservicesd[240]: <IMMacNotificationCenterManager: 0x7fb8b874e1a0>:   DND Enabled: YES
2/25/15 7:51:13.172 PM imagent[247]: <IMMacNotificationCenterManager: 0x7f9c2ac244b0>: Updating enabled: NO   (Topics: (null))
2/25/15 7:51:13.172 PM identityservicesd[240]: <IMMacNotificationCenterManager: 0x7fb8b874e1a0>: Updating enabled: NO   (Topics: (null))
2/25/15 7:51:15.394 PM WindowServer[114]: CGXDisplayDidWakeNotification [3340601072583]: posting kCGSDisplayDidWake
2/25/15 7:51:15.395 PM WindowServer[114]: handle_will_sleep_auth_and_shield_windows: Deferring.
2/25/15 7:51:15.565 PM identityservicesd[240]: <IMMacNotificationCenterManager: 0x7fb8b874e1a0>: notification observer: com.apple.iChat   notification: __CFNotification 0x7fb8b872ac40 {name = _NSDoNotDisturbDisabledNotification}
2/25/15 7:51:15.565 PM imagent[247]: <IMMacNotificationCenterManager: 0x7f9c2ac244b0>: notification observer: com.apple.FaceTime   notification: __CFNotification 0x7f9c2afc4c00 {name = _NSDoNotDisturbDisabledNotification}
2/25/15 7:51:15.587 PM imagent[247]: <IMMacNotificationCenterManager: 0x7f9c2ac244b0>:    NC Disabled: NO
2/25/15 7:51:15.587 PM identityservicesd[240]: <IMMacNotificationCenterManager: 0x7fb8b874e1a0>:    NC Disabled: NO
2/25/15 7:51:15.602 PM identityservicesd[240]: <IMMacNotificationCenterManager: 0x7fb8b874e1a0>:   DND Enabled: NO
2/25/15 7:51:15.602 PM imagent[247]: <IMMacNotificationCenterManager: 0x7f9c2ac244b0>:   DND Enabled: NO
2/25/15 7:51:15.602 PM imagent[247]: <IMMacNotificationCenterManager: 0x7f9c2ac244b0>: Updating enabled: YES   (Topics: (
    "com.apple.ess",
    "com.apple.private.ac"
2/25/15 7:51:15.602 PM identityservicesd[240]: <IMMacNotificationCenterManager: 0x7fb8b874e1a0>: Updating enabled: YES   (Topics: (
    "com.apple.private.alloy.icloudpairing",
    "com.apple.private.alloy.continuity.encryption",
    "com.apple.private.alloy.continuity.activity",
    "com.apple.ess",
    "com.apple.private.ids",
    "com.apple.private.alloy.phonecontinuity",
    "com.apple.private.alloy.continuity.activity.public",
    "com.apple.madrid",
    "com.apple.private.alloy.continuity.auth",
    "com.apple.private.ac",
    "com.apple.private.alloy.idsremoteurlconnection",
    "com.apple.private.alloy.sms",
    "com.apple.private.alloy.screensharing",
    "com.apple.private.alloy.maps",
    "com.apple.private.alloy.callhistorysync",
    "com.apple.private.alloy.continuity.tethering"
2/25/15 7:51:15.629 PM sharingd[245]: 19:51:15.629 : Discoverable mode changed to Contacts Only
2/25/15 7:51:15.629 PM sharingd[245]: 19:51:15.629 : BTLE scanning started
2/25/15 7:51:15.629 PM sharingd[245]: 19:51:15.629 : Scanning mode Contacts Only
2/25/15 7:51:15.630 PM sharingd[245]: 19:51:15.630 : BTLE scanner Powered On
2/25/15 7:51:42.000 PM kernel[0]: PM notification timeout (pid 251, Creative Cloud)
2/25/15 7:51:42.000 PM kernel[0]: PM notification timeout (pid 469, Adobe CEF Helper)
2/25/15 7:51:42.000 PM kernel[0]: PM notification timeout (pid 470, Adobe CEF Helper)
2/25/15 7:51:42.000 PM kernel[0]: IOPMrootDomain: idle cancel, state 20
2/25/15 7:51:42.019 PM watchdogd[192]: [watchdog_daemon] @(         pm_callback) - ref=0x0 msg_type=0xe0000290 msg=0x0
2/25/15 7:51:47.518 PM Finder[299]: Layout still needs update after calling -[TListScrollView layout]. TListScrollView or one of its superclasses may have overridden -layout without calling super. Or, something may have dirtied layout in the middle of updating it. Both are programming errors in Cocoa Autolayout. The former is pretty likely to arise if some pre-Cocoa Autolayout class had a method called layout, but it should be fixed.

Hi,
Can you please provide some more diagnostic information about your power settings?
From Terminal (Spotlight --> Terminal.app):
1. type "pmset -g", then enter (and paste here the output)
2. type "pmset -g log", then enter (and paste here the output)
This will give us both your sleep-related settings and recent logs.
Thanks.

Macbook Pro trackpad and keyboard freezes after attempting sleep mode

I bought this computer on April 2008. It has the latest OS X 10.5.6 and it did not accept the trackpad firmware. I tried to install and the software said "this computer does not need this update".
This has been happening a lot when I am using Skype while talking to someone with video and sound. The computer tries to go on sleep mode because I am not typing or touching it - it thinks I am away because I am just talking and watching the person on the other side.
I touch the computer to avoid getting on sleep mode and with that it freezes the trackpad and keyboard. I continue to listen and see the other person and they continue to see me and hear me, but I cannot move the "mouse" cursor on the screen or type anything. Neither can I force to quit anything. The only thing that works is to close the computer and open again, that forces the computer to go into sleep mode then I can make it wake up again by opening it and touching any key on the keyboard.
This have been interrupting Skype calls and a study I am conduting. I have to keep touching the computer trackpad to not let it sleep ever. I am concerned is something with the battery or maybe it needs some kind of firmware.
This is very recent, just started happening this week (March 2009). I have not added any new software or any hardware to the machine.
What can I do to make the trackpad and keyboard stop freezing when the computer tries to sleep?

this is in the wrong category. I added a new message to the right category: MacBook Pro but I don't know how to delete it from here.

Toshiba Satellite L505D wont go into sleep mode. Freezes before power light blinks yellow.

When i try to put my laptop into sleep mode by closing the lid, it freezes before it enters sleep mode. i get a black screen when i pick the lid back up, and the power light stays green, instead of blinking yellow like its supposed to. Last time i remember it working properly was around June 6th, i took my laptop to my buddy's place so we could watch the new Halo 4 trailers and i know it worked properly on both the car ride over and the car ride home. anyone have any ideas whats wrong?

Let's make some experiments.
What happens when you boot into Safe Mode?
Start your computer in safe mode
Also, what happens when you boot normally into another account? If necessary, create one.
Create a user account
Always tell us which Satellite L505D you have. There is a label on the bottom.
-Jerry

Mountain Lion Freezes From Sleep Mode

It seems like Mountain Lion is going into this "kernel" panic mode after I try to bring my computer back from sleep mode. That thing everyone a lot of people talking about where it locks up and you can't force quit anything or do anything except watch the spinning beach ball and move between open applications.
These
Model Name:          iMac
Model Identifier:          iMac11,1
Processor Name:          Intel Core i7
Processor Speed:          2.8 GHz
Number of Processors:          1
Total Number of Cores:          4
L2 Cache (per Core):          256 KB
L3 Cache:          8 MB
Memory:          8 GB
Processor Interconnect Speed:          4.8 GT/s
Boot ROM Version:          IM111.0034.B02
SMC Version (system):          1.54f36
Hardware UUID:          E1ECD31D-0FEF-5073-9ABE-F9BB5C19F503
For what its worth I have tried removing all peripherals and see if it does it and it still does it.   This behavior doesn't happen to me at all while using the machine normally, only when I am coming back from sleep mode.   When I upgraded it didn't list any incompatible software.    Also I am noting that after a few trys I can relaunch finder but the spinning beach ball remains.   I was thinking that it was something like Windows Explorer crashing but it seems lower level problem then that.   There is something hanging and it doesn't seem like an application.   Seems like something in the OS, well, obviously because this wasn't happening before I upgraded.   I am just going to shut my machine down after I am doing using it for now so I am not hard resetting it four times per day. Has anyone else seen this behavior?

Okay, it has been over 30 hours since my iMac has done this.    It doesn't have that problem where it sits and spins any more.   My workaround is to go into System Preferences, Energy Saver, and slide the Computer Sleep all the way to NEVER.   I still put my display to sleep same time though. And I also uncheck Put Hard Disks to Sleep When Possible.    That seems to have done the trick for me.    I have done nothing else to remedy this and my rig would freeze up on my three times per day so there you have it.    Hopefully they will fix whatever issue is plaguing the sleeping computers.   I know there are alot of them out there set that why by default.

Imac freezes in sleep mode

Ever since installing Lion my Imac freezes when in sleep mode. Has anyone had the same problem and been able to fix it

Yes, I have the same problem sometimes, along with numerous others. It appears to be a bug with Bluetooth failing to wake up.
The 'fix' that works for me and others on here, according to responses on the forum, is to go to System Preferences>Energy Saver and set 'Computer sleep' to 'never'. For me, this provides a totally reliable solution that I can live with until Apple come up with a fix (hopefully).

Portege R30-A freezes in Sleep Mode

Toshiba Portege R30-A
My laptop is only about a month and a half old and ever since I got it, every once in a while when I go into sleep mode it freezes. It acts like its sleeping, the screen goes black, but the power and HD indicator lights are still on and I can hear the computer running
I would press a key or move my mouse and touchpad, and nothing would happen. I would press the power button and still nothing happens.
I have to hold down the power button until it shuts down and then turn it back on, and it tells me the pc was shut down incorrectly.
One time, when I was booting up my computer, I moved it, and it distured the hard drive. If froze up and the pc started making this horrible noise. I thought my hard drive crashed. I had to force it to shut down, and I powered it back up and it ran fine. I don't know if this could have to do with the problem.

see if you can find a situation or sequence that makes the problem occur on demand.
Any luck with this?
I have attached the User's Manual which applies to the European version of your computer..
Portégé R30-A (PT343E-xxxxxx)
..with Windows 7 installed
If you haven't yet, create recovery media. See the section Creating Recovery Media, which begins on p. 5-16 of the manual.
-Jerry
Attachments:
UserManual_win7_EN.pdf ‏2392 KB

PC freezes in sleep mode

Have a new HPE h8-1010desktop which cannot be aroused from sleep mode. Have tried hitting keyboard/mouse or on/off button. Checked power setting and keyboard is set to stay live and shoudl awaken the computer.
When I do a hard reboot the PC will start up but it takes forever.
Never had this problem with any previous PC I have owned.
Suggestions?
V

This HP document might have some good ideas as to why your PC is freezing up.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01896793&cc=us&dlc=en&lc=en&product=5097929&tmp...
Thanks,
GeorgeFN
GeorgeFN
I work on behalf of HP.

Mouse freezes after being in a sleep mode

My Mouse Freezes after being in a Sleep Mode. Need to restart computer to free up. I have reset the PRAM...No difference.

My wireless mouse also freezes when awaking from sleep mode and requires a forced computer shutdown. I have isolated the problem to some incompatibility issue with my printer, an HP AIO connected via USB and set as a "shared" printer. To avoid the problem, if I disconnect the printer before allowing sleep mode, and only reconnect after awaking the computer from sleep. The problem is then eliminated, but not how I want to operate. I have tried uninstalling and reinstalling the printer software but no help.
Any ideas?

Helix freezes when resuming from sleep mode

Every time I close the lid, the Helix enters sleep mode. Then, when I reopen it and enter my password, the computer freezes, most often taking me to the Photos app. In order to resume work, I have to use the Power button to shut down and restart. Very frustrating -- can't even walk across the room with the lid closed without having to restart, often losing whatever I was working on. Any ideas?

Hi Yvonnerose,
Thank you for the reply!
1) Update your bios and update the Intel Management Engine firmware to the latest. Below is the link to enter the downloads page and download latest application accordingly, please click on "Select Product" then in "QUICK PATH" enter the MTM no. select the exact model.
http://support.lenovo.com/en_US/downloads/default.page#
2) if issues still persist, please check the installed RAMS or he secondary RAM installed as in some cases it has been found cause the interruptions. If the system is shipped with dual memory try running with only one RAM first to check if problem still persist.
3) If both of the above fails please contact nearby Authorized Lenovo service support teams, they will able to advise according on the next course of action.
Hope this helps.
Best regards,
Hemanth Kumar
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Freeze after waking from sleep mode on MBP retina

After waking from sleep mode my MBP retina freezes for 3-5 seconds. Mouse and touchpad don't work. I wonder if it's mountain lion problem or hardware problem. Anyone faced this?

Just got a brand new model and OS X 10.8.2 (12C3012) and face the same issue, almost everytime it sleeps for too long. This is not a 3rd type SDD, this is a standard Apple SSD. I turned off the BT, I removed the almost every option from the battery saver mode. The current test is to disable the power nap - I will let you all know the result in a few hours.

Programs freeze after waking from sleep mode

For some reason if I put my MBP into sleep mode (10.6.3), any programs I try to start up will freeze (I would to force quit since nothing opens). Any programs that were open prior to going into sleep mode working fine, unless quit it and then try to restart the program same problem (so if firefox open before sleep placed my laptop in sleep mode then I wake the laptop, firefox works fine. Now if I were to quit firefox after my laptop was turned on from sleep mode then I quit firefox and try to reopen it, then firefox icon just bounces up and down and nothing happens and it freeze and I have to force quit). The only way is for me restart the laptop, but even then its a temp fix.

Try using Disk Utility to do a Disk Repair, as shown in this link, while booted up on your install disk.
You could have some directory corruption. Let us know what errors Disk Utility reports and if DU was able to repair them. Disk Utility's Disk Repair is not perfect and may not find or repair all directory issues. A stronger utility may be required to finish the job.
After that Repair Permissions.
No need to report Permissions errors....we all get them.
 DALE

Wifi/System Preferences Freezes After Waking From Sleep Mode.

Every since I installed Mountain Lion, I've had the issue of my MacBook Pro freezing up while it checks for Wifi after waking up from sleep mode. I have to constantly restart my computer. I'm wondering if Apple is aware of this happening on other computers and not just mine.
Also, my laptop is considerably slower since installing the OS update, especially when I turn on my computer.
- Rog

!!!!!!!!!!!So far only this has worked for me!!!!!!!!!!!!!!!!
Go to System Preferences -> Energy Saver -> and UNcheck the box that says "Put hard disk(s) to sleep when possible on BOTH the Battery and Power Adaptor tabs.
I had this issue when I first installed Mountion Lion on my Aluminum MB 2008. Thought it was 10.8 so I down graded to 10.7 Lion, issue still happened. But after I applied this setting the issue seemed to go away. Before this I also deleted the old wifi settings in Network Utilities and added the Wifi device, ssid, and wep key again (not using WPA2). I will continue testing through the night and will update once I can determine the issue is gone.
Hopefully this works for others too.

Macbook Pro freezes after attempting sleep mode -trackpad and keyboard stop

I bought this computer on April 2008. It has the latest OS X 10.5.6 and it did not accept the trackpad firmware. I tried to install and the software said "this computer does not need this update".
This has been happening a lot when I am using Skype while talking to someone with video and sound. The computer tries to go on sleep mode because I am not typing or touching it - it thinks I am away because I am just talking and watching the person on the other side.
I have to keep touching the computer to avoid getting on sleep mode. If it attempts to sleep, it freezes and stops the trackpad and keyboard. I continue to listen and see the other person on Skype with no problems, and they continue to see me and hear me, but I cannot move the "mouse"/trackpad cursor on the screen or type anything. Neither can I force to quit anything. The only thing that works is to close the computer and open again, that forces the computer to go into sleep mode then I can make it wake up again by opening it and touching any key on the keyboard. But that interrupts the Skype call and the video and the internet connection. It is a very frustrating interruption.
This have been interrupting Skype calls and my website usability study I am conducting. I have to keep touching the computer trackpad to not let it go on sleep mode ever, but I forget sometimes when I focused on the study.
I am concerned is something with the battery or maybe it needs some kind of firmware. I am also concerned that if I never let it sleep it will shorten the battery's life span.
This is very recent, just started happening this week (beginning of March 2009). I have not added any new software or any hardware to the machine.
What can I do to make the trackpad and keyboard stop freezing when the computer tries to sleep?

"...No, I haven't. I am assuming it will take too long, they might not have the answer, and I don't have the time for a long phone call now.
The Apple store in Arlington is always too busy and you I waited over an hour to be helped a few times before."
1. The phone call will at the very least get you a case number and they can advise you if this is a current issue.
2. Making an appointment with the genius will at the very least cut down your wait time.

Power Mac g4 freezes up when put in sleep mode

Hello. So the machine has had a lot of changes but the problem just started a couple days ago, before that I was going into sleep mode just fine with no problems. The problem is when the computer goes to sleep it freezes, the screen goes black but the fan and hard drive are still going and the light never turns to the flashing amber. What's more I'm unable to wake it up or use the keyboard restart command. The only way to restart or shutdown are the buttons on the tower. So I've turned power saver off and now have just resorted to shutting down when it's not in use but that's pretty bad in the long run.
Any ideas on what may have started causing this? Like I said it's beem working perfectly for a while now.
Here's info on the machine
I'm running a modified AGP G4 stats as follows:
Machine Name: Power Mac G4 (AGP graphics)
Machine Model: PowerMac3,1
CPU Type: PowerPC G4 (3.3) (Power Logix dual 1.3)
Number Of CPUs: 2
CPU Speed: 1.3 GHz
L2 Cache (per CPU): 256 KB
L3 Cache (per CPU): 2 MB
Memory: 1.75 GB
Bus Speed: 100 MHz
Boot ROM Version: 4.2.8f1
System Version: Mac OS X 10.4.9 (8P135)
Kernel Version: Darwin 8.9.0
Classic 9.2.2
ATI Radeon 9200:
Chipset Model: ATY,RV280
Type: Display
Bus: AGP
Slot: SLOT-A
VRAM (Total): 128 MB
Vendor: ATI (0x1002)
Device ID: 0x5960
Revision ID: 0x0001
ROM Revision: 113-A27502-124
Displays:
SyncMaster:
Resolution: 1440 x 900 @ 60 Hz
Depth: 32-bit Color
Core Image: Not Supported
Main Display: Yes
Mirror: Off
Online: Yes
Quartz Extreme: Supported
Display:
Status: No display connected
ATA ST3200822A:
Capacity: 186.31 GB
Manufacturer: ATA
Model: ST3200822A
Revision:
Removable Media: Yes
BSD Name: disk2
OS9 Drivers: Yes
SCSI Target Identifier: 1
SCSI Logical Unit Identifier: 0
S.M.A.R.T. status: Not Supported
I also have a 60 gig HD installed which is currently not being used
Thanks again in advance.
Aaron

Did you install a USB 2.0 PCI card and do you leave bus-powered devices connected to it, when the computer goes into sleep mode? There have been many reported sleep issues associated with USB 2.0 cards in the G4s. What name is printed on the main controller chip (sometimes it's hidden by the card manufacturer's label)? The consensus of opinion is that USB 2.0 cards with an NEC chip tend to have fewer problems. Additionally, it's a good practice to disconnect the bus-powered devices from the card, prior to letting the computer go into sleep mode.

Sleep mode/freezes

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