Sleep Mode on HP Officejet Pro X476dw Multifunction Printer

My printer use to go to sleep and in standby but for some reason it will not do that any longer. The screen stay lit all the time. I have chected all the settings and tried shutting down the printer and starting it up again. Also the latest firmware is installed.
Any solutions???

Hello @MRMALLON,
Welcome to the HP Support Forums!
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Multifunction and All-in-One.
The support page for your product may be helpful in the meantime: HP Officejet Pro X476dw Multifunction Printer
I hope this helps!
JERENDS
I work on behalf of HP
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HP Officejet Pro X476dw MFP switches itself on

My Officejet Pro X476dw MFP just switched itself on. It has been off for a few days; not sleeping, off. I waited for it to do something, but it did nothing. So I started the HP Utility to check whether the settings that govern sleeping and turning off and on had been changed. They hadn't. A few minutes later the printer seemed to be preparing to print something. It displayed a message, "Preparing n ...", where n counteed down to zero, and then the paper door opened but nothing came out.
Is this expected behavior? The printer's firmware is up-to-date. It is running in a Mac environment, connected wirelessly to an Apple Airport Extreme Base Station with a fixed IP address. Two MacBook Pro's running OS X 10.9.5 and an iPad 3 and an iPhone 4S running iOS 8.3 are also connected wireless to the AEBS.
Thanks,
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@weirdharrell
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
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I Work for HP

HP Officejet Pro X476dw MFP Wireless Connection Lost

Setup
HP Officejet Pro X476dw MFP (hereafter MFP) connected wirelessly to Apple Airport Extreme Base Station (AEBS). Two MacBook Pros (MBP) also connected wirelessly to AEBS. MFP has been assigned a fixed IP address which has been removed from the AEBS's DHCP range.
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@weirdharrell
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
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I Work for HP

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Hi,
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Is it impossible to scan 2-sided legal size documents on ADF?
Do I have to scan them MANUALLY?
If this machine doesn't support 2-sided legal paper scanning, is there any other ways to make this work easy?
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The tray can be extended for legal size paper. Remove the tray and note the blue release lever on the left side. Releasing this lever will allow expanding the tray to legal size. After expanding the tray move the center slider to provide appropriate alignment of the loaded paper.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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HP OFFICEJET PRO x476dw/X576dw ink expiration?

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Thanks.
This question was solved.
View Solution.

The inks in this printer do not expire. Here is HP's official statement on ink 'expiration': Ink Expiration - none of the Officejet Pro X-series printers are listed. The date on the ink cartridge is the date the warranty ends. The printer will stop when an ink cartridge runs out of ink.
I work on HP's behalf.

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@weirdharrell
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
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@ SMOKEY DOG - I will need a little more information in order to help out. Do you have the same printer as the one listed in the title? Are you using genuine non refilled ink cartridges is the device? Do you have the printer plugged directly into a wall outlet to ensure that it is getting the proper amount of power? If the printer is not getting enough power, that can cause the printer to produce erroneous error messages.
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@weirdharrell
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
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I Work for HP

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Hi,
I suggest reading this post and following the same instructions provided orginally, as this is the Consumer Forums!
http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/Printhead-issues-with-HP-Officejet-Pro-...
Thanks.
I worked on behalf of HP.

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@weirdharrell
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar
I Work for HP

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Product Info??
Operating System??
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Install OfficeJet Pro X476dw driver on Win 7 Enterprise 64 bit w/o admin rights

Dear all,
I have an OfficeJet Pro X476dw for my home office and I would like to use this printer on my company PC. Unfortunately the standard Win7 Enterprise 64 bit installation does not come with a set of drivers for the OfficeJet Pro X476dw. Unfortunately my company does not allow the installation of not company certified drivers and they did turn down my request to certify the official HP drivers. Thus my question:
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This question was solved.
View Solution.

Thanks Futoji,
Meanwhile I figured out how to solve it for my Win 7 Enterprise 64bit:
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Best Regards,
Vome

Hi....is it possible to print from iPad to a HP Officejet Pro 8500 A909 printer? Thanks for any help!

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Hi there cv4928,
Could you provide the community with a little more information to help narrow troubleshooting? What operating system are we using and what application will we be printing from?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Sleep Mode on HP Officejet Pro X476dw Multifunction Printer

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