Sleep/wake button and volume buttons aren't working..

iPhone 3GS.. The sleep/wake button and volume buttons aren't working.. Can't shut my phone off, can't put it in sleep mode, can't higher or lower volume or can't put phone on vibrate. Does anyone know how to fix this? It just stop working out of the blue.. I tried to reset my phone to network setting but that doesn't do anything for my problem and I am not able to restart phone by hold sleep/wake button and home button.. I am at a lost and don't know what to do!! Please help!! Thank you

Try the standard fixes to rule out a software problem:
- Reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory settings/new iPod
if still problem that indicates a hardware problem and an appointment at the genius Bar of an Apple store is in order.
You can also turn on Assistive Touch in Settings>General>Accessibility to add those buttons to the iPods screen.

Similar Messages

  • My sleep button and volume button stop working. what shall i do?

    my sleep button and volume button stop working. what shall i do?

    Try to restore "as new ipod" without using the latest backup, in case it contains corrupt data causing your problem. How to back up your data and set up as a new device

  • My on/off button and volume buttons stopped working.

    For no apparent reason, the on/off button and volume buttons stopped working. iPod touch 4th gen with 4.3.3 installed.

    You can try a couple of things.
    First a hard reboot: hold the sleep/wake and home button down until the unit shuts off and boots back up to the Apple screen.
    Second restore the device py plugging it into iTunes and under the device summary screen click restore. You want to restore from backup to make sure all your info is synced back to the iPod at the end. Depending on how much stuff is on there this can take a while.
    Thrid, take it to the Apple Store and have a Genius look at it. Depending you how bussy your local Apple store is you probably want to make a reservation first.

  • HT201412 my ipod 4G power button and volume button not working after updated to ios6. i also experience wifi issue. so deppresing!

    my ipod 4G power button and volume button not working after updated to ios6.
    i also experience wifi issue. my ipod can't detect any wifi signal.
    so deppresing!
    what should i do?
    i can't put my ipod to sleep, can't adjust volume, can't shut off.
    should i update to ios 6.1?
    HELP

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:       
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar
    When iOS 6.1 comes out I would update.

  • I forgot my ipod password and i didnt use it for along time so it wont even connect to itunes plus it fell in the toilet so my home button and volume button doesnt work what do i do?

    I forgot my ipod password and i didnt use it for along time so it wont even connect to itunes plus it fell in the toilet so my home button and volume button doesnt work what do i do?

    Place the iOS device in recovery mode using this program
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    http://jaxov.com/2010/05/recboot-iphone-recovery-mode/and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    Enter DFU mode without home button or Power Button | technoNix
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Shut off button and volume button wont work on ipod touch. How do I fix this?

    The on/off button and volume button won't work on my ipod touch!

    You can try the standard fixes to rule out a software problem:
    - Reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPod
    If you still have the problem that points to a hardware problem. Apple will exchange your iPod for a refurbished one for this price.
    Or you can turn on the Assistive Touch Accessibility feature. See chapter 30 of the Users Guide
    iPod touch User Guide (For iOS 5.0 Software)

  • My 32GB 4G itouch's lock button AND volume button won't work.

    I got my 4G 32GB on Christmas and about two weeks later the lock button and volume button just stopped working. My hands weren't even wet. How do I fix it and how can I restart it without the lock button?

    You may need to make a trip to an Apple Store or other authorized place to have it repaired, assuming it's a hardware issue. If it's a software issue, you can try going to Settings > General > Reset > Erase All Content and Settings. This will force the iPod to reboot and restore it to factory settings, but you will be able to get your data back from a backup. If it is a hardware issue, then it's time for a trip to the store.

  • I pressed and held the sleep/wake switch and home buttons for about 15 seconds until the apple logo appears on the screen but it is stuck and wont go any further

    please help

    Try to force your phone into recovery mode. Disconnect it from the computer's USB cord. Turn it off if you can by holding the sleep/wake switch until you see the red slide to off. If you can't turn it off, please continue. Press and hold the home button while plugging it into the computer's USB cord. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message.  http://support.apple.com/kb/HT1808
    Then you can restore your phone:  http://support.apple.com/kb/HT1414

  • Sleep button and volume buttons not working

    Just got an Ipod Touch(4th Generation) for Christmas. It seemed to have been working fine, Untill the sleep button and the volume buttons stopped working. They came back on after and hour or so, And several times in the past few days this has happened. Yesterday though, They cut off again and haven't worked at all since. Anyone know how I could fix this without sending it in to Apple? Any answers are strongly appreciated

    Sounds like a short; however, you can try restoring and updating from within iTunes.
    Restoring iPod to factory settings

  • Home button and volume buttons

    My home button is not sensitive, but work. The volume button does not work. It has no sound, too. Is that under warranty?

    You can put the serial number in here to see if there is still a warranty.
    Even if there is a warranty left, if Apple detects that the screen was replaced, they will most likely reject it under warranty.
    There are outside services that will repair your phone.  Google for one near you.  If in the USA, http://www.drcellphone.com/ is pretty good.

  • My ipod power button and volume button are both broken what should i do??

    My ipod power an volume button are both broken what should i do??

    Try here. Some of the fixes for the Home button are also applicable to the Power button.
    fix for Home button
    What happensed to the buttons? Is ther physical damage to the iPod that caused the problem?
    Have you tried the standard troubleshooting of:
    - reset.
    - Restore from backup
    - Restore to factory defaults/new iPod
    to rule out a software problem?

  • The hold button and volume buttons have stopped working on my iTouch 4. How can I fix it?

    I've only had it for about 6 months. It's never been dropped or abused in any way. All of the sudden, the buttons just stopped working. How can I fix it? Please help!!

    The issue with the battery is a problem.  The last battery I purchased was at the end of September, so it is NOT old.  I would think that a battery would last longer than 6 months, considering the original one lasted up until that point.  Granted it would not hold as much of a charge, but it still worked at least.  So, at this point, I would think it would be a problem with the laptop and not the battery.  I have asked a few friends of mine, who are IT professionals and they said that it is probably an issue with the internal power supply.  I've also tried replacing the AC adapter and that did not work either.  As you said, you get what you pay for.  Since I paid a good price for this laptop I would think it would last longer than it has.  The other 2 I have do not have this issue.  The DV5215us is on it's second battery, which is reasonable, and it does not have this charging problem.  The tx1115nr also does not have this problem and is still on its original battery.  One would think that since the earlier generations of product would have more problems than the latter, but I guess that is not the case.
    Like I stated eariler I am rough on my laptops and I should probably look at ones that are built more rigid.

  • Ipod touch 4- Power button and volume buttons not working!!!

    I had my ipod touch 4 on beside me and i went to turn it off and it wouldn't. I then tried to increase the volume but that wouldn't work. A few minutes before i was on youtube watching videos and there was not problem.Please if you have any idea on whats happening leave a comment Thank you.

    Try a hard reset first.
    Basic troubleshooting steps.
    Check out the new remodeled MacOSG website! 24-hour Apple-related news & support.
     MacOSG: An Apple User Group  iTunes: MacOSG Podcast  Follow us on Twitter: MacOSG

  • Ipod touch 4g power button and volume buttons randomly working and not working

    Help do any of you have the same problem?

    Ok I sent my iPod to apple for free and they are sending me a new iPod touch 4th gen back

  • My iPod touch's lock/hold and volume buttons do not work, my WiFi also does

    My iPod has done this for quite a while and the hold button and volume button (no matter how hard or long pressed) does not work. When I go to settings and look at the WiFi button it won't even let me touch it and it says "No WiFi" even when there is. My warranty has run out though and I don't want to have to pay a lot to repair it. Any help?

    I would first try resetting your iPod:
    Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    Next would be restoring it from backup via iTunes in your computer.

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