Sleep/wake button completely jammed

I got my iPhone 4S 4 month ago with otter box for my phone case for extra protection. I did not drop my phone, but one time my sleep button randomly started to get sticky now it's completely jammed. Apple stores are pretty far from where I currently live, so I can't really go to apple store to get it fix. My coverage status is technical supports are not available, but repair service is still on. I want to get my sleep button fixed. What can I do?

Take it in for service.

Similar Messages

  • My iPod touch sleep/wake button is jammed.

    Does anyone know any way to get my sleep/wake button fixed for cheap? I don't even inderstand why it's jammed. I have been gental with it, such. I'm really expecting any good support as Apple is horrible with that. (From past expierences) But I just decided to post so I could find out what has work best for anyone who expierenced the same problems. Also, my friend's iPod isn't charging. Yesterday it worked completely fine, and then today at school it suddenly stopped working. We switched iPods for the day and I tried to fix his iPod but nothing will work. I have tried forced recovery and DFU mode. I think it may be a bad battery or maybe the charger port is broken, but how do I tell?

    For the Power switch Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?
    For your freind's iPod
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar
    Also:
    - Try another cable
    - Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.

  • 3GS sleep/wake button is jammed

    The sleep/wake button on my 3GS is jammed on one side of the phone. Instead of being parallel with the top of the phone, it slants to the right. It is now hard to push and and sometimes it causes the phone to sleep or not wake at times. Does anyone know what I can do before I send it off and not have it for a week?

    If you have a genius bar anywhere near you, that is a much more viable option. I wouldn't really recommend trying too hard as you might give them reason to claim it is your fault, more than they might already try to do.
    But if you don't mind the risk, you could try picking it back out to normal, but I am willing to bet you've already tried that.
    I hope you get a good resolve

  • Sleep/Wake button is jammed!!

    I was playing golf the other day and a buddy of mine slapped me on the leg with the grip end of his golf club. He hit my iphone, perfectly in-line with the sleep/wake button, and now the button is stuck in the phone.
    He didn't hit it hard which is why I am surprised it is stuck. Have any of you had a similar problem, or do you think this will be covered under apple's warranty(allowing me to switch my current iPhone for a new one free-of-charge)?
    Any yes or no answer would be appreciated, thanks.

    I went to the local Apple Store near me last night and saw a Genius. I told him I pushed the button in and it got stuck, but he didn't really believe me. Since there was no damage to the outside of my iPhone and there was minimal scratching around the button area he couldn't really argue with me. He swapped my iPhone with a new one and I walked out of the store happy as anything, after buying a new case of course (A nice Les Paul rubber one that fits good).
    P.S. If I learned anything from this experience it is to always have a case on my iPhone because I am sure that if I had a case this wouldn't have been a problem. (I had one but didn't like it and then took it off and never put it back on).

  • Sleep/Wake Button is either jammed or broken

    the sleep/wake button somehow jammed or is broken, my ipod now only works when its in the Ihome and when its not in the ihome i cant change music or practically anything for that matter. what do i do

    You'll need to send the iPod in for service either to Apple or a third party service center.
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
    B-rock

  • HT201412 My iphone has completly stopped working have tried holding the sleep wake buttons etc and an apple icon appears but then goes and nothing happens.

    My Iphone 5 has completly stopped working, have tried holding the sleep wake buttons etc but still no responce, there is an apple icon that appears but it then just goes agsin, any ideas.

    see here
    http://support.apple.com/kb/HT1808

  • My sleep/wake button is broken/jammed and I forgot my password help

    I need to restore but in order to do that I need to put my phone in recovery mode. However, my sleep/wake button does not work. It's jammed I think because I can't press down on it. The button isn't a big deal to me but since I forgot my lock code I don't know what else to do. I no longer have access to the computer I orginally synced it to. I've searched but everything either says to restore or do something that requires the screen to be unlocked. It's and ipod touch 4th gen

    Use this program to place the iPod in recovery mode.
    RecBoot: Easy Way to Put iPhone into Recovery Mode

  • Hi, I'm trying to shut down the phone in the normal way (the Sleep / Wake button and hold down on the Close tab) turns off the display after a while yet, but the phone turns off completely opens up the phone to come out after the apple logo .. What is the

    Hi, I'm trying to shut down the phone in the normal way (the Sleep / Wake button and hold down on the Close tab) turns off the display after a while yet, but the phone turns off completely opens up the phone to come out after the apple logo .. What is the reason I'd appreciate if you help how to fix it ...pleasa help me

    Doing those doesn't turn off your phone?
    As stated hold down the top button only until you see the red slider to power off your phone.
    If that doesn't work then take it to Apple and see what they say.

  • My ipod touch is not recognized on itunes and will not turn on or give me the battery sign. I have tried toubleshooting it by holding down the home button and the sleep/wake button, but it doesn't work. What do I do to fix it?

    My ipod touch is not recognized on itunes and will not turn on or even give me the battery sign that it is dead. I turned it off and it won't turn back on now. The screen is completely black and won't do anything. I have tried charging it over night and nothing happened. It was never near water. I have tried troubleshooting it by holding down the home button and the sleep/wake button, but nothing happened and it didn't work. What can I do to fix it?

    Device Not Recognised
    For PC
    http://support.apple.com/kb/TS1538
    For Mac
    http://support.apple.com/kb/ts1591

  • HT201263 When my Ipod touch is in autolock I can only restart the device holding the sleep/wake button and home button at the same time for 10 seconds.  While in auto-lock it is using battery power and will do so until the battery is drained.  Whats wrong

    When my Ipod touch is in autolock I can only restart the device holding the sleep/wake button and home button at the same time for 10 seconds.  While in auto-lock it is using battery power and will do so until the battery is drained.  Whats wrong?

    - Try a reset. Nothing is lost:
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears
    - Connect the iPod to your computer and try to restore via iTunes. Try placing in Recovery mode if necessary to restore.
    - If you can't turn the iPod completely off, let the batter fully drain. After charging for at lerast anhour try again
    - If still not successful time for an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

  • Sleep/wake button problem

    Hi al
    I got an iphone5 as a gift from my brother from canada. Now its sleep/wake button is not working..i am in India..what should i do now..its 6 months older hanset..is its waaranty valid here in India

    WIth buttons like these - they have very little play - sometimes you have to make sure it's pushing completely.
    I found mine work better since putting an iSkin on them.
    The buttons have silicone over them and push easier.
    You could try a reset to see if that helps.
    Hold the Sleep+Home buttons until the Touch reboots to the Apple logo.
    Ignore the prompt to shut down.
    Scott

  • CDMA iPhone 4's sleep/wake button isn't working

         Ok so this afternoon I was doing the usual and using my awesome iPhone 4. After locking the screen my pressing the sleep/wake button, the button became jammed. It won't go up or down, or click to preform the sleep/wake functions. Will Apple cover this? It is still under the 1 year limited warranty. The back glass is also cracked and spider webbed.

    I had exactly the same problem. I took it to the Apple Store and they peered up inside and said I had "obviously used some corrosive liquid" on it, so the problem was not covered by the warranty. I have no idea what "corrosive liquid" it could have been--I am very careful with my iPod, keeping it in a case, etc. The only thing I could think of was sweat from the gym, but they said that wouldn't do it. So they basically gave me a replacement one but charged me $150! I have been extra careful with the replacement one, but after 2 weeks, it is having exactly the same problem.
    I just did a hard reset (held down the Sleep/Wake button and Home button simultaneously until the Apple Logo appears. Now it kinda works sometimes. Sometimes I have to push the button multiple times before it goes to sleep.
    This is extremely frustrating as I am very careful in handling it. Makes me think there is some other problem with it, or these things are just so fragile they can't take the wear and tear of normal use.

  • SLEEP/WAKE BUTTON STUCK

    Does anyone have any experience of the sleep/wake button becoming stuck?  One minute it was fine, the next it is jammed and I can't switch the phone off.

    Amazingly, the problem kinda just fixed itself. I left it alone, didn't use it for a good long while (couple months), and then it just started working right and not acting up at all. Hasn't done it for months and is working fine.
    Weird.

  • I want to disable my sleep/wake button

    Hello,
    I have a iphone 4S, im looking for a APP that i can download that will allow me to disable the use of the Sleep/Wake button.
    I would prefer some kind of APP that can disable the button while the phone is locked (must enter password) screen. Then when i unlock it the button can work again. If there isnt an APP like this i would still like to know if there is a APP that i can download that can just disable the button completely.
    I know this can be done with hardware being disconnected but i will also be losing my proximity sensor if i do this and i really dont want to go that route. I would prefer a software disable.
    Please let me know
    Thank you

    The only thing unsupported methods will get you is the following:
    http://support.apple.com/kb/HT3743

  • 6th generation iPod nano automatically turns off when I push het sleep/wake button or when screen turns black after a while. How can I solve this ?

    My 6th generation iPod nano automatically turns off (=stops the music) when I push het sleep/wake button or when screen turns black for power saving mode. Does anyone know how to solve this ?
    I have already tried resetting, connecting to PC/iTunes to check the software version, turning off/on, I don't have any inspiration anymore.
    Thanks for your suggestions!

    Hi VeerleD,
    If your iPod touch unexpectedly powers off, you may want to use the steps in this article to troubleshoot -
    iPhone: Hardware troubleshooting (The steps apply for the iPod touch) -
    Specifically -
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

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