Sleeping iOS Device, Waking Up After Roam & EAP Authentication

Has anyone here (Scott Fella, maybe?) experienced an iOS device waking up from sleep and completing a successful EAP authentication?
All the Cisco recommended WLC tweaks discussed on these forums (load balancing off, lower data rates disabled, etc.) have been implemented. The WLAN is very well designed with proper SNR, channel separation, etc. Still, iOS devices will wake up having roamed to a new AP and take 20 seconds or more to authenticate. This is in a retail environment with customers staring, waiting. 20 seconds can be a long time with a customer staring at you. Non iOS devices do not have the issue. iOS devices on an open SSID do not have an issue, so I'm questioning EAP timing and wonder if anyone here can chime in with suggestions.
Any insight appreciated.

It should be done within seconds. Could you give us the output of the following commands?
Show sysinfo
Show wlan x
Debug mac x from an client waking up?

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Wifi roaming with iOS devices

I have a weird problem that I find hard to diagnose.
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All iOS devices roam from one AP to the other when moving around EXCEPT one of iPhone 4. This iPhone only connects to the TC and is also not visible in the airport utility (both the iPhone version as well as on the Mac) when asleep. All other devices remain visible in airport utility even while asleep.
Any ideas which settings to check to on the iPhone 4 that doesn't roam? Does it have to do with the fact it loses the Wifi connection while asleep?

Thank you for your response, however I tried "forget this network" and "reset network settings" before I started this thread and that didn't help. I find the restore option a little drastic measure before knowing what could cause certain behaviour.
To make sure I repeated step forget this network again, while being very close to the AP it fails to connect (=AE). I noticed that on the first attempt to connect it reports "unable to join the network "<SSID>". On the second attempt it does connect. Then it suddenly hit me that the problem may be on the AP side: the first attempt it tries to connect to AE but fails, on the second attempt it connects to TC. This iPhone was recently replaced by Apple under warranty and I use MAC Access Control on the APs. Normally you enter the MAC address of a new device on one AP and the new device shows automatically up on the access list of the other AP. However in this case I updated the existing entry on only one AP (the TC) and after checking the other AP (the AE) it still had the MAC address of the previous device. I assumed that changes to MAC access control on one AP would also be propagated to the other AP. Once I also manually updated the entry on the AE, it started to roam as expected.
One additional note: the iPhone 3 running iOS 4.2.1 do drop the wifi connection while asleep AND not being powered with the USB cable. As long as they have external power they maintain the wifi connection. The iPad 3 (using iOS 5.1.1) will maintain the connection in any condition. The 2 iPhone 4 are still showing different behaviour, one drops while the other maintains the wifi connection in sleep mode. This could be caused by a difference in apps running on the 2 iPhones. But I don't really care as it doesn't affect the user experience.

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HT1414 After a restore, the iOS device did not restarts. what is next step?

After a restore, the iOS device did not restarts. what is next step?

Try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. This can take up to 20 seconds to react.

HT1386 My iOS device (Ipad mini) only appears in iTunes while cable-connected, but does not appear after diconnect the cable. How can I Wifi sync ?

Hi, My iOS device (Ipad mini) only appears in iTunes while cable-connected, but does not appear after diconnect the cable. How can I Wifi sync ?
Documents say
Whenever the computer and the iOS device are on the same network, the iOS device will appear in iTunes, and you can sync it....
But I can't see my iPad Mini in iTunes.
And my Ipad (Settings, General, iTunes Wifi Sinc) shows a message :" Sync will resume when xxx(my PC with iTunes) is available "...
Both are in the same network,
Ipad mini is is plugged in to power
. iTunes is open on the computer
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Hi Skydiver119, and tks for four interest.
I have done exactly as you say, but it does not work for me.
You indicated " Navigate to the info tab and scroll down. There'll be a check box for 'sync over wifi' or something to that effect. Check that box and sync to affirm your choice."
I navigated to Summary tab (not Info Tab) and checked "Sync with this ipad over Wi-Fi"
I disconnect the wire,
and my iPad disappears from my iTunes screen.
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Changed (renamed) device name in Intune app on iOS device. This change is not showing up in the admin portal, even after 24 hours

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I'm seeing the same thing as Simon, I changed the iOS device name in both places on an iOS device and the name in the Intune console is still "iPhone" which is really unhelpful as I'm sure you can imagine. Is there some other place
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HT5927 Using apple configurator with supervised devises, enabling iCloud/ find my iOS device (after being supervised), backing up that supervised / find my iPhone enabled image, --issue; unable to apply back up to any iOS device (including the orign. devi

Senario:
Need to manage 500 Enterprise iPads
Requirements;
1) Trackable via Find my iOS device (we have 500 iPads and with the 100 device limit per iCloud account for Find my iOS device limit we have 5+ iCloud accounts).
2) Individually named iPads for locating and sending commands to wipe, lost mode, etc.. on map per Find my iOS device (we uniquely name them in Apple Configurator either by using the "sequensetially numbering feature", or by creating individual back ups (yes, 450) with the name specified in the image).
3) Find my iOS device feature enabled in base Prepared or Supervised image (using one of our 5+ iCloud accounts) (image can be created during prepared stage, or in supervised stage) - tried both and have the same issue - which I am getting to...
4) VPP codes for paid apps (all VPP codes purchased with generic account which is the Apple Admin account for VPP purchases). Apple Configurator is set up under a different/ unique Apple account (i.e. not VPP admin account) and not logged into iTunes for any purchases/ services).
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A)
1) configure master iOS 7 iPad with iCloud account with Find my iOS feature enabled in Prepare stage (added during preparing stage)
2) configure master iOS 7 iPad with iCloud account with Find my iOS feature enabled in Supervised stage (added after supervising, and then backing up that supervised and iOS Find my iOS device enabled)
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According to Apple (see Apple Config. Help) the 'Activation lock' (new feature in iOS 7) will not be enabled on a supervised device when an iCloud account with "Find my iDevice" is enabled. Their "help files" seem to imply after the device is Supervised, and a person (presumably and end user) adds thier own iCloud account with Find my iOS device enabled the activation lock is not enabled and erasing/ reconfiguring with Apple Configurator will not cause reimaging probhlems such as requiring the end user's credentials to reconfigure the device using Apple Configurator (i.e. you won't need the end user's credentials).
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Hi all
I am trying to replicate these steps in my environment but I am having trouble getting an iCloud backup restored to a supervised device. Can someone clarify the steps? The parts I am unsure on are:
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My new Mac Air continues to disconnect from WiFi after going to sleep. When waking it up I have to manually re-connect. How do I keep it connected?

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I had this problem too and solved it by doing a clean install. After that it was gone.
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Thoughts I had why it started working after a clean install are the following:
It looked like the airport wasn't able to reconnect fast enough before the connection timed out. So what could have prevented my mac from being able to connect fast enough?
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Routers with hardware acceleration might also be a problem. My router is a Wireless Gigabit Router 300N WL-351 and has hardware acceleration. As soon as I activate that my wifi connection keeps dropping. It is as if a Macbook Air can't handle that amount of optimisation.
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Best, Jan

When you sighn in and out of an ios device some of the data fom the device sighned in stays after sighning out. Is this the same for PC and if so how do you delete all the data from my icloud from the pc

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Hi turintest2
Thanks for taking the time to respond - however your reply didn't really help as you haven't explained how to delete the compilation album that had been created.
I managed to sort it out by doing the following (I'm posting this so that it may help others). I don't know if this is the simplest/most elegant solution - but it works.
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Although tedious, this seemed to work for me. Reason for doing down the iTunes list is that it is in a pseudo-alphabetical order and I wanted to make sure I'd got every one.
Now busy re-importing the original albums from CD.
Thank you APPLE for making this such a laborious process. Why can't designers actually TEST the products they design so that they can appreciate first-hand the likely problems?
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RB

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How to get same order of appearance of photos in Iphoto album and album shown to IOS devices after sharing?

How to get same order of appearance of photos in Iphoto album and album shown to IOS devices after sharing?

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I use Iphoto sharing with my family on their ios devises. And it works.
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Hi,
After roaming with cellular network, the wifi does not access the network despite the connection established. I have to renew the lease of the connection to have access to the network.
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France

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Sleeping iOS Device, Waking Up After Roam & EAP Authentication

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