Sleeping issue on brand new Satellite Pro U500-1EX

Hi Guys,
I've got a brand new Satellite Pro U500-1EX with Windows 7 64bit.
The laptop is having some issues with its sleep function. I am wondering if others have had the same problem - and if anyone knows anything that can be done.
OK there are two issues;
1. when the laptop enters sleep mode - it will come out of it on its own after some time. it goes to the login screen and wait for about another hour before going back to sleep. This is while plugged into power - and no LAN.
2. When I close the lid to put the laptop to sleep - and while on the battery - after some time it will not power up at all. Plugging in the power will not do anything at all - the power light will not come on at all - suggesting the laptop does not even notice being plugged. I then have to take out the battery and switch the computer on (thereby losing any data I had when I put the computer to sleep!!).
So, have you seen this problem with your satellite pro's? Is it something common and to be ignored - or is there an easy solution to it?
Thanks in advance.
- Audette

I have actually updated the BIOS to the latest - one of the first things done when I got the laptop.
And, yes I do have the pre-installed OS that came with toshiba.
One thing I did notice is, if I have the laptop in standby and switch the laptop on again whilst in battery mode, then it will power up. But if I take out the power and plug in power before powering the laptop on- then it will not power up at all!!! Thereby, I have to take the battery out and put back in to get it to work. wierd huh??!!

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