Slide background is all white after preview or publishing

Using Captivate 4 I spent a lot of time getting my project perfect. when I preview each slide by them self they are all fine. However when I preview or publish a group of slides or else the entire project soem slide end up totally white, like they have no background. Each slide plays fine by it's self. Does anybody know how to get around this bug?

Are you running these on a server or web server when they are blank? If so, did you deploy the JS file that is needed to run Captivate? You must have standard.js in that directory.
Update your Flash player or compile to the flash player that you have.
Could be a weird resolution of an image file on the slide. I have seen some that don't translate well and you might want to avoid 2 or 4 color images.
Hope this helps.
Joe C.

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Pages Document displays all white in preview

I took an old flyer that I had on my iPad and brought it over to my MacBook Pro. After I finished the modifications I tried to put it back on my iPad. It kept hanging on the import so I decided to just save it as a PDF and manually place it on the iPad. However, when I save as a PDF all that displays is a white page, if I try to print the preview screen is all white as well.
Any help would be appreciated, I need to get this flyer ready by Monday.
Thanks
PB

There was one (maybe two) plain yellow object like this one. I build this one in a hurry with Gimp but in the doc it was a vectorial object.
and if I remember well, after removing it (or them) the doc behaved well.
If I may get the doc with is treated in this thread, I would try to identify it in the index.xml file.
Maybe I would understand what's wrong with it.
Yvan KOENIG (VALLAURIS, France) dimanche 5 février 2012
iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2
My Box account is : http://www.box.com/s/00qnssoyeq2xvc22ra4k

Screen is all white after display wakes up. Why?

I have a mid 2011 iMac and recently noticed a new issue. After the computer wakes up from sleep, the screen is entirely white. If I click on an area or open an app, the program opens and an are around the window restores part of the background. This has been happening for maybe a month or so. Any ideas why?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

Why is my screen all white after installing OS X Yosemite? No place to log on to my computer, only. White screen??

I Installed OS X Yosemite on my IMac and once it restarted I only had a white screen, no place for me to log on. I called Apple Support & they told me to rest all it again, I still have only a white screen with no box to enter my passcode,

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

How would you troubleshoot this? Sharepoint 2013 - masterpage loses all styles on preview and publish

Here is what happened.
I had a fully functioning masterpage
I copy the 'html' masterpage by using 'copy and paste'
When I preview this masterpage, this is what I see:
It looks as though somehow all of the styling has been stripped out. The content for the most part is still there.
I tried:
relinking the stylesheets and still having a problem
Can anyone suggest how to troubleshoot this? Could it possibly be an ASP.NET conflict? I know that on any given masterpage a webpart ID cannot be duplicated and generally other IDs should also not be duplicated.

Hi,
According to your post, my understanding is that you had an issue about the Master page.
What did you mean “copy the ‘html’ master page by using ‘copy and paste’”?
Did you mean you copy and paste the html master page in SharePoint Designer?
If so, you can preview the default html master to check whether it works.
Then you can copy a new html master page, then write your own function step by step to check whether it works.
Thanks & Regards,
Jason
Jason Guo
TechNet Community Support

On preview or publish captivate 4 plays all animations

Hello,
I have a weird problem. I have two slides that previously ran well on preview and publish. First, I tried importing them into my presentationg, but captivate went crazy with them...it seemed to try to play all of my text animations at once, made weird clicking sounds, the tool bar moved to the top of the screen and the whole thing just flashed. So, I deleted the two imported slides and the presentation went fine. I found a posting here that suggested copying the slides instead of importing, so i tried that. No luck. So I rebuilt the two slides and tried again. No luck. I can get the two slides to run fine when by themselves, but when I either put them into my main project or vice versa, it goes wacky. After such attempts, I have to rebuild the slides, because they no longer work by themselves. I have checked every setting I can think of to make sure they match in both files (I start with a template, so they SHOULD match).
I have adequate RAM and other such things on my computer. I run windows 7 and have updated captivate.
Thank you anyone for your help.
Teresa

I had the same problem, where graphics (images) placed on a page are simply NOT WYSIWYG. That said, it turns out the internal mechanisms of MUSE do track the position of things, and so, by, for example, placing an image ON TOP OF TEXT can solve its location issue. You simply adjust based on reviewing the HTML/CSS. It's a bit hit and miss. The resultant HTML and CSS will place the image correctly, even though it looks awful onscreen. This problem seems to occur in longer length (scroll down) type pages.
Now THAT said, another problem: MUSE does not UPLOAD ALL, but always uploads only new files. Problems on web review of a site disappear (and this of course, could involve the server used) disappear, for the most part, when you manually delete BOTH the HTML and CSS of the particular page FIRST, then MANUALLY, through a third party FTP program, upload the good HTML and CSS. This assumes you have already uploaded the required media.

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I am having the same problem, have you had any luck fixing it?

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When I only have a few slides in a Captivate file - it will
preview and publish fine. When I have more than a few slides in
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Help!

Welcome to our community, Allison
Can you give us more detail?
* How many slides total are we talking about?
* What are you seeing that is telling you that only a few
seconds are there?
* Do the slides show then disappear? Or do they pause and you
don't see the rest if you click somewhere?
* How did you record? (Demonstration, Simulation, Full
Motion)
Hopefully with more information we might offer suggestions...
Rick

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I have an animation that appears to be working, and shows in edit mode, but that does not appear at all when I preview or publish. It is a countdown clock I need to an activity.

Hi there
What version of Captivate are you using?
If it's version 4, note that you may choose an Actionscript version to use.
Click Edit > Preferences...> Project node > Publish Settings node.
Cheers... Rick
Click here for Adobe Certified Captivate and RoboHelp HTML Training
Click here for the SorcerStone Blog
Click here for RoboHelp and Captivate eBooks

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no worries.
you mentioned that you have tried a number of driver packs, to no avail.
can you confirm if you've tried this: http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS012809
ThinkPad 2x2 11a/b/g/n Wireless LAN PCI Express Half Mini Card Adapter for Windows 7 (32-bit, 64-bit), Vista (32-bit, 64-bit) and XP
found in the X120e driver matrix, here: http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?&DocID=HT072377
cheers.
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My Mac Book pro recently started in safe boot mode and ever since I have had endless problems - To start with the keyboard will only input capitals and symbols althougth no locks are on and now I have a green wave on all white backgrounds! HELP!

My Mac Book pro recently started in safe boot mode and ever since I have had endless problems - To start with the keyboard will only input capitals and symbols althougth no locks are on and now I have a green wave on all white backgrounds! HELP!

Hi it's puzzled of Evesham....I didn't ask the question but have experienced exactly the same. I switched the computer on and it went straight to safe mode

Slide background is all white after preview or publishing

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