Slide master Error in Captivate 7

Hi Adobe Captivate support,
I got an issue on slide master while I work on Captivate 7 on my machine.
My machine spec:
Intel i7 2.8GHz
RAM 16GB
While creating my presentation on Captivate 7 by imported XML file.
I found an issue on some slide that have unwanted icon or picture in the slide as attached screens.
I tried to check on each layers of the slide but the issue in red box is not appear.
Also, I checked on slide Master but the result is the same.
I tried some methods to fix this
Open new CPTX and copied slide master. Also applied new copied on the slide but it's not working.The result still exist.
I need to create a white picture as pasted it on all slide master to hide the icon on output. This is work but I think there should be another better way to fix.

Please find sample timeline below.
Also, the slide master which is used in this file is normal slide master as attached screen.
Please note that display the rest of the slide is our normal setting value which is used on all captivate files but only some have this issue.

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