"slide to unlock" is not responding, remains locked.

"slide to unlock" is not responding, remains locked.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
-  Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Similar Messages

  • Slide to Unlock Does not respond.

    I have the new iPad.  When I turn it off and then back on, the slide to unlock does not respond.  However, when I do slide it and wait a little bit, it does unlock.  Is there anything I can do to get the slide to unlock to respond?

    I have the same problem as dberkovich and I too did resets, restores, reboot, etc.  Still acts the same. 
    Power up iPad (3-new)
    slide to unlock is frozen, lights do not move in the background,
    wait 10-15 seconds, screen goes black
    push home button and slide to unlock is working perfectly.
    This occurs everytime after complete power off and then back on.
    Took it to a Mac Store,(not Apple store) and representative said "We've never heard of this and it may be software and you should take it to an Apple store."
    Fact:  My nearest Apple store is about a 3 hour drive each way with even no traffic.
    This problem occured when my software was updated with IOS6.

  • Help!! slide to unlock is not responding

    Please can someone tell me how to fix my iphone 3gs.  The slide to unlock button is not responding

    Have you tried a reset to see if it works after the phone has restarted ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

  • I never set a passcode for my iPad but it is locked and I can't get it unlocked.  The "slide to unlock" does not work.  How do I get it unlocked?

    I never set up a passcode for my iPad 2 but it is locked and I can't unlock it.  The "slide to unlock" does not work.  Any suggestions on how to unlock it?

    You have to slide to unlock to bring up the keyboard if a passcode is set. If you can't slide then try the following:
    - A reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory settings/new iPod.
    If you still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order

  • HT201412 Slide to unlock does not work no matter what we try. Phone receives calls and messages but we cannot answer either because the phone will not respond

    iPhone 4s: Slide to unlock doea not work. Phone receives calls and messages but we cannot answer. We have tried numberous times to turn on/off to no avail.

    It sounds like your phone is broken.

  • IPhone 4 slide to unlock is not working?

    Iphone 4 slide to unlock is not working

    Hey tamara70,
    I found the following recommended steps for when you're unable to Slide to Unlock:
    If a single application is not responding or stops responding when it opens, you can force it to close.
    If the device is unresponsive or if certain controls aren't working as expected, restart your device.
    If the device remains unresponsive or does not turn on (or power on), reset your device.
    If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
    If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
    Let charge for at least twenty minutes, then see if it starts normally.
    If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
    If the screen displays a red battery icon, continue charging the device until the battery is fully charged.
    If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
    If the above steps do not resolve the issue, contact Apple.
    via: iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Welcome to Apple Support Communities!
    Take care,
    Delgadoh

  • When we miss a call, the "Slide to Unlock" doesn't respond to touch. The only way out is to have someone call your iphone and then "Slide to Answer" will respond and once u end the call it will start responding to "Slide to Unlock" this started happening

    When we miss a call, the "Slide to Unlock" doesn't respond to touch. The only way out is to have someone call your iphone and then "Slide to Answer" will respond and once u end the call it will start responding to "Slide to Unlock" this started happening after upgrading to IOS 7.
    iphone 4S IOS 7.0.3.

    In your first post you mention you have done a reset and a restore. Those are the last two processes in the user troubleshooting. If those do not work, then the last thing is to go to the Genius Bar. You say you went to Apple and they opened the phone and re-seated the connectors? That sounds unusual, because if there was a hardware issue,they would replace the hardware. You say you cannot get a replacement, is that because you are out of warranty? An out of warranty replacement is only $199 plus tax. It seems to me since you mention the fact you need to press hard to get the screen to react there is something going on with the hardware. If this problem has been going on for over a year, have you been reporting this to Apple. You say you cannot get a replacement and you are on the second phone, I wonder why they are denying you a replacement. Is there something you are not telling us??

  • Slide to unlock does not slide (repeat)

    Hi, everyone.  I actually raised this question a few nights ago, but then two respondents had some odd fight on the disussion board (about what I have no idea), and I never got a resolution. 
    Anyway, my slide to unlock does not slide.  I have connected my Ipad to Itunes, and restored the factory settings an rebooted a few times.  No luck.  For what it is worth, the "slide to power off" does work. 
    Any theories on what I should do next?
    Thanks,
    Jack

    I was one of the respondents and what I/we said is not totally uncommon on this site - I realize that our dialog was of no help to you and I apologize for that as well.
    And I agree with the gentleman from Tampa. I don't think that there is anything more that you can do if you have restored the device to factory settings.
    The only thing that I would add is that when you restored to factory settings - did you restore to a backup as well? If you did, then the backup may be corrupt and the problem could be in your backup. If you restored to factory settings and then tried the iPad - without adding any content at all - you should make an appointment with an Apple Genius and let them have a look.

  • HT4623 atleast once in a week the slide to unlock will not work in my iphone 4 and this is happening from the day i have upgraded to ios7. to access my iphone i have to a switch off and then switch on. really frustrating never

    atleast once in a week the slide to unlock will not work in my iphone 4 and this is happening from the day i have upgraded to ios7. to access my iphone i have to a switch off and then switch on. really frustrating never expected this from Apple.

    Hello sivas_live
    Try out the troubleshooting steps in the article to resolve issues with your touchscreen intermittent response.
    iPhone, iPad, iPod touch: Troubleshooting touchscreen response
    http://support.apple.com/kb/ts1827
    Regards,
    -Norm G

  • My iphone 5 "slide to unlock" does not work

    My iphone 5 "slide to unlock" doe not work and has a camera icon beside it. I also tried to shut it off but the "slide to power off" also does not work. Please suggest solutions to correct it.Thanks

    Reset the device by pressing and holding the home and power buttons for 15-20 seconds until te white Apple logo appears 

  • Iphone 5 slide to unlock is not getting swiped & its Wake/Sleep button not working

    Iphone 5 Wake/Sleep button is not working and the phone 5 is not getting unlock (the slide to unlock is not getting swiped).
    The phone is in warranty and was purchased from US. Apple is denying to provide any kind of support as they say that the Iphone has opened eventhough it has not been opened.
    I must say that the quality of apple has been going down & down after Steve Jobs demise.

    So what would you like us USERS here to do for you? 

  • HT201210 my iphone has locked the front slide bar so i cant acess anything... i have tried to reset it and back it up but because i have a pin code on it it wont back up.... it cut out on a phone call ... slide to unlock will not move hellllpppp

    hi the slider to unlock bar is not working.... how can i sort this problem i have tried to restart the phone and the slide to turn off button does not work either ,,,, i cant reinstall or factory restart and back up as i have a pin code on my phone...... help asap pretty please

    Do you not have the photos in your iPhoto Library on your computer? If they are not on the computer then you never synced your phone to the computer so they would be transferred. If that's the case, then they are lost.

  • Unable to connect to iTunes coz my iPod is locked. i'm unable to unlock my iPod coz my "slide to unlock" is not working

    my above title refers... PLEASE HELP! I wanna cry already!

    That's what I did last night - restore it to factory setting via iTunes. It worked fine last night afterwards but this morning when I tried to turn it on again, it's stuck at the "slide to unlock" screen... since 3 hours ago. I can't possibly restore it to factory setting every other day! It's too time consuming. If I leave the ipod on continuously it starts to lag and freeze after 2-3 days.
    It saddens me because I spent $100 on a medical app recently for school and if the ipod keeps on like this, I won't be able to use the app to look up things when I have no computer access...

  • IPod Touch Gen 2 turns on but the slide to unlock does not slide

    Hello all,
    Yesterday morning my iPod Touch was fine. Yesterday evening it would turn on, but I could not make the slide to unlock bar slide over. There is a specific point where it looks like it will go, but it stops and slides back to the far left. I have tried restoring it, but it still won't slide. It is updated to the new OS and has been working for several weeks before this happened. It still connects to iTunes and it charges just fine. I do have the 'grey app icons' issue, but after reading several posts, it doesn't seem related. It was extremely cold yesterday. Could I have inadvertently broke something? There are no cracks or obvious differences other than I can't make the bar slide over.
    Thanks for looking this over.

    I did all that you have listed here and I still cannot make the slide to unlock bar move. And when I press and hold the on/off sleep/wake button and the home button at the same time I get another slide bar at the top that I cannot move and a cancel button at the bottom that works at only one spot on the button. It is as if the screen is registering my touch at one vertical line on the whole screen.

  • IPhone 3gs frozen - slide to unlock frozen - phone dropped - pad lock without circle

    Dropped iPhone 3gs (ios 3.4.4 or previous version - can't remember which one).  Slide to unlock is frozen.  If I press home button twice then reverse, play and fast forward symbols show up on center of screen (but nothing happens when I press on them).  There is a plain pad lock symbol (no circle) on the top center of the screen.  Won't do anyting else.  Any ideas?  Also, the phone will ring...I just can't unlock the phone to answer.  Then the screen shows that I missed a call with the phone number displayed.

    ok no problem looking like you would have to restore the device.
    as long as you have a back up you would be fine.
    http://support.apple.com/kb/HT1414

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