Sliding message notification on lock screen opens new conversation

When a single one of my contacts sends me an iMessage, the notification on the lock screen slides open to create a new message with that contact (in green instead of blue) rather than displaying the iMessage thread.
I need to "cancel" the new message and return to the list of messages to view the new message from that contact. This only happens with one contact and started after he visited the United States for a few days; the problem continued when he returned to Canada.
I've restarted and reset my phone. It is only happening on the iPhone; iMessages are opening normally on the iPad.

Try double tapping the home button to bring up the multi-tasking list. Find the Messages app and then swipe upwards on the thumbnail to close it completely. Then try the phone reset again by holding the sleep/wake and home buttons together until you see the Apple logo and then release. Let's see if this will correct the problem. The next step in troubleshooting is to restore your device from a backup. But either this or the reset network settings that I sent you before should correct this.

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