Slight but noticeable sync problem when exporting to MOV

Hello,
So I have tried everything I can think of, as well as everything that has been recommended to me, to avoid sync issues but there is still a very noticeable delay in the video of my MOV exports. The strange thing is, while most people seem to have problems with the audio being delayed, and becoming progressively delayed as the video plays, my case seems to be the opposite. It's the video that is delayed( or perhaps the audio playing too soon) and it actually seems to get a little better as the video plays. I would estimate the delay to be from 1/2 to 1/8 a second depending on how far along the video is.
So far I have tried increasing the bit rate, setting the compression to 'raw', cutting up the audio, making sure to import mp3s, among other common recommendations, and but there is still a delay.Could this be my computer(which is pretty crappy)? Or is this just the nature of MOV exports?
Any aid would be very much appreciated.

Check you have the very latest version of QuickTime (7.7.1 at time of writing): QuickTime 7.7.1 for Windows
Cheers,
Neale
Insanity is hereditary, you get it from your children

Similar Messages

Audio sync problem when exporting between FCP6 and Soundtrack

Hi, I'm a newbie to this so apologies for any glaring errors.
I've recently upgraded to FC studio 2 and have exported the audio of an existing 20 minute custom format quicktime project (720x408, 30fps,) to soundtrack for sweetening.
Trouble is, when returning the audio back to FCP, the audio is shorter by several seconds and therefor totally out of sync! I've also tried outputting the multitrack audio from within FCP and bringing it back in as a single file and this is also out by several seconds. The output settings are the same as the project.
If I do nothing to the audio and simply send it to compressor; the M2v and it's aiff play in sync in Quicktime.
Any ideas or work arounds?
Thanks in advance for any advice.

Check you have the very latest version of QuickTime (7.7.1 at time of writing): QuickTime 7.7.1 for Windows
Cheers,
Neale
Insanity is hereditary, you get it from your children

Premiere Elements 8: Audio sync problem when exporting to Quicktime H.264

Program plays back fine on the timeline also when saved as a mpeg file. QT file audio sync is off. Using QT player to play back. Any thoughts?

Check you have the very latest version of QuickTime (7.7.1 at time of writing): QuickTime 7.7.1 for Windows
Cheers,
Neale
Insanity is hereditary, you get it from your children

Problem when exporting a movie

When I export a flash movie (.swf), and when I go full
screen, there are parts that show out of the stage (stuff out the
workspace)..
How can I make only the stuff inside the stage show?
Thank you.

When I export a flash movie (.swf), and when I go full
screen, there are parts that show out of the stage (stuff out the
workspace)..
How can I make only the stuff inside the stage show?
Thank you.

Major "BUG" in Imovie 9 - Audio Sync Problem on Export !

Well I'm a hard-core Apple user from day one, but unfortunately today I'm not to proud about the latest version of Imovie 9.
It seems there has been a "MAJOR audio sync problem on export" in Imovie 9, since July 2009. Apple knows about this bug for a long time now, but didn't release any bugfix yet!
Here's what it's all about:
It seems if you use the (custom /manual) speed-adjustments and not the preset slider speeds, you will experience (after exporting your movie) annoying bursts of audio from clips that had been set to mude. The strange thing is that you will only experience this audio-bug after exporting, you will NOT experience it in the project playback mode!
Here's what you can do:
Find ALL the clips in your Project that are Speed Adjusted.
Instead of using a "Custom Speed" percentage, use any of the "Preset Speeds"
Preset Speeds on the Slider = 12.5%, 25%, 50%, 100%, 200%, 400%, 800%
Then, export your project as usual.
No more sync issues.
Really hope That Apple will come up with a real BUGFIX soon.
It's a shame that a major bug in a otherwise GREAT PRODUCT, hasen't been fixed yet!
What's wrong with Apple?...this is not one of their finest hours.
Still A BIG fan from Imovie HD,...I'll chance to Imovie 9 when the bugs are finaly fixed!

This is TERRIBLE! I have spent so much time working on this project, and I really don't want to adjust the speed settings to the preset levels, BECAUSE I need to motion of the video to match certain musical points. I can't re-film my video, and I needed this project done TODAY. I made a music video with some kids at summer camp, and today is the last day- the day we were supposed to all watch it together, and now, I've got NOTHING!!!! (Because I can't export it without all those glitches!)
I am MAJORLY DISAPPOINTED on this one. I've made movies in windows movie maker before, and purposely used imovie, because you know, everything on macs is supposed to be better. Well, I guess I was wrong.

Having problems when exporting .swf file as an animated gif

Hi:
I was wondering if anyone has ever had any issues exporting a
flash file as an animated gif? When I do so, the image quality is
very compromised and the animation is distorted. I know this is not
very specific question, but I have never encountered this issue
before, and I am trying to help a co-worker. I don't understand why
it looks exactly the way we want it to look as an swf file, but not
as an animated gif? Can anyone point me in the right direction as
to what to look for as the potential source of this problem? I have
the swf file, although this would not be very helpful as I don't
have access to the flash file (but I can send it to you if that
would help). We tried unchecking the feature to optimize the image,
and changed the color pallete to adaptive, but this didn't solve
the problem. I also tried removing any unnecessary layers prior to
the export. Basically, I'm not sure as to how to proceed and what
may be causing the problem. I also want to mention there is a
placed image on the stage. Could the type of image placed be
causing the problem when exporting to a gif file, but not as a
.swf? If anyone could help, I would really appreciate it! Thanks.
Sara

I also wanted to mention that the swf file uses sound. I am
reading an old book that I have on Flash and it's saying that Flash
and Shockwave Flash enter a special mode when they encounter a
stream sound in which the animation is forced to keep up with the
sound track, if the animation frames can not be drawn quickly
enough, some frames are skipped. I am also reading that the
animated gif format does not support sound. Again, the only
reference I have is for a very old version of flash, and I'm not
sure it applies to CS3. I am now just thinking that the sound may
be the issue.

Hyperlink problem when exporting to PDF

We are using Crystal Reports XI R2 and having a problem when exporting a report to PDF that contains a Hyperlink to "A File". The hyperlink works correctly when previewed inside Crystal but when it is exported to a PDF the text does not appear to show any hyperlink at all. Am I missing something or is this a bug?

Hi Brian
Please visit the following URLs that talk about the issue.
http://technicalsupport.businessobjects.com/KanisaSupportSite/search.do?cmd=displayKC&docType=kc&externalId=c2014557&sliceId=&dialogID=25464253&stateId=1%200%2025430948
http://technicalsupport.businessobjects.com/KanisaSupportSite/search.do?cmd=displayKC&docType=kc&externalId=c2014405&sliceId=&dialogID=25464259&stateId=1%200%2025430949
You can also download the CR XI R2 Service Pack 4 by using the following URL and check for the results.
- https://websmp208.sap-ag.de/bosap-supportsw
- Then choose Crystal Reports from 'Software Products' dropdownlist,XI Release 2 from 'Product Version' dropdownlist and service packs from 'Software Types' dropdownlist.

Problem when exporting Universe to Enterprise

Hi All,
I am facing problem when exporting universe to enterprise. I am getting the following error.
"You do not have the right to add objects to the folder /webi universes" .
1) I tried logging with admin account still getting the same error.
2) I tried adding my user id to admin group but still has the same problem.
I did not make any new changes to security. Do not know what might be the reason. Any ideas would be greatly appreciated.
Environment: BOXI 3.1, windows server 2003.
Thanks and Regards
Sudharsan.

Hi Prasanna,
1) I checked the rights on universes for Administartors and Everyone for webi universes folder :
Universe Security:
      a) Administartors: Private
      b) Everyone has public.
User Securtiy:
      a) Administrator : has full access
      b) Everyone : No access
2) I tried adding my user id to admin group and exported it, but no luck. I also brought a new user into the system (thinking that i might have some restrictions some where) and added him to admin group and tried with his user id too but still has same problem.
Thanks
Sudharsan.

Problem when exporting to Vimeo I get message "The share operation has failed. Quicktime error: -50" The file only gets to 8% before this happens any idea how to fix I have a movie deadline to meet!

Hi all,
Finished editing a short movie.
Then went to share on vimeo but got this message - see also screenshot when I tried to export to desktop.
Problem when exporting to Vimeo I get message "The share operation has failed. Quicktime error: -50" The file only gets to 8%.
Have tried deleting my render files for the project and also another fix mentioned of deleting any black space files on the edit itself but neither work?
Just upgraded to OS Mavericks could this be causing it? If so how to downgrade?
thanks
Louis B

Thanks for your help both, I called Apple tech support and spoke to a really helpful chap called Andrea who helped me out. Now got my Master file sorted and am trying Vimeo upload again.
Just to clarify points for people out there with the same issue:
First steps
- Ensure background rendering is turned off in preferences
- Delete project and events render files
- If upgraded to Mavericks then go to FCPX in finder under applications hit buttons 'CMD' and 'I' together and tick the 'prevent App Nap' box.
Next Steps
I had already done all of this when Apple Tech spoke to me so we discussed the message 'Quicktime -50' and what it meant. It wasnt a purely generic error message but was not detailed enough to point to one specific issue. This problem had occurred in previous years (so Mavericks not wholly to blame) and patches were issued over the years by Apple to help resolve some of the problems.
The message essentially is indicating that there is a problem somewhere with the media in some way shape or form.
My export went to 8% then failed. Apple's answer was that the project settings were corrupted in some way.
So what they suggested (so simple I could kick myself) was to select all the media files by 'CMD + A' then copy them 'CMD + C' then create and open a new project timeline, and then paste in 'CMD + V'.
Then we tried export again this time to a master file with some settings detailed by Apple.
The difference now was it got to 40% then failed but due to a different reason 'error -1 frame 10124 error'
At last we get past the project issues and into the event media issues, it seems that when I loaded the compact flash last night, the iMac kept ejecting the reader so had to copy files over quickly and seems that some of the file clip I used although showed on the viewer, didn't seem to have loaded all the correct media, so selecting this clip frame 10124 on the viewer I found that it showed as red on the frame row which implied an issue. So I simply bladed it off and deleted it.
Then I reran the export to Master file and it worked, though jumping from 40% to 100% complete was a shock to me!
Now am trying the export to Vimeo - hope this helps some of you out there. Worst case pick up the phone to Apple and speak to the Final Cut Pro guys they can help.
best wishes,
Louis B

I have set up my new iPad 2 on my windowsn 7 computer, but experienced syncing problems from the start. It seems that it doesn't recognize the iPad, although it appears in iTunes.It only gives set up as new or restore options.

I have set up my new iPad 2 on my computer (Windows 7), but experienced syncing problems from the start. It seems that although my iPad is regognized in iTunes as it appears there, it only gives met the options to set up as a new iPad or restore from the backup, no synching options. What do I do?

File>Devices>Transfer Purchases will transfer the itunes purchases to your ocmputer.
You should sync your ipod to your computer regularly.

I need to play a song on a Keynote presentation, how do I do this ? I use to drag and drop the mp3 in Keynote but it stops playing when the slide move to the other one... how can I make the song keep playing through the whole presentation ? Thanks.

I need to play a song in a row in a Keynote presentation, how do I do this ? I use to drag and drop the mp3 in Keynote but it stops playing when the slide move to the other one... how can I make the song keep playing through out the presentation ?
Thanks.

Drag the file into the audio window in the Document inspector...

I always have problem when I download movies on the Apple Tv, I can t find them?!!

I always have problem when I download movies on the Apple Tv, I can t find them?!!
Can you please help me?
Thanks

You may wish to enable automatic downloads in your iTunes > preferences > store settings.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.

Possible "pitch/synchronization" problems when exporting

I have a video that I edited in Adobe Premiere Pro, with a Sequence setting of 23.976fps... in the editor, when I render it and play it back... it plays back beautifully. Just the way I want it to.
I exported it as an MP4 file (with NATIVE fps, 23.976) and uploaded it to Vimeo, and played it there - and I SEE that it's off.
The way my video is edited is very fast, and relies heavily on Audio/Video synchronization, it's the WHOLE point of my video.
In Vimeo - I can SEE that it's off. The video is just a few milliseconds lagging. It's not catastrophical, but spending a month editing and playing it back over and over again in Premiere Pro, I pretty much know how it should play out... and the moment I saw it playback on Vimeo, I spotted this slight un-synchronization. The audio is slightly faster than the image that is supposed to be in synchronization with that audio effect
Is this a frame rate problem or am I exporting it wrong?
My Adobe Premiere Sequence settings are
[quote]Sequence 01
1920 x 1080
00;20;26;11, 23.976 fps
48000 Hz - Stereo[/quote]
when I right click on the actual audio IN the timeline the settings are
[quote]Source Audio Format: 44100 Hz - compressed - Stereo
Project Audio Format: 44100 Hz - 32 bit floating point - Stereo
Total Duration: 00:04:39:37476
Average Data Rate: 39 KB / second[/quote]
Can anyone tell me if there's something I'm doing wrong?
the 44hz, and the Sequence 48Hz are different, yes... but why is it when I play it back rendered in Premiere that it syncs perfectly then? or does the problem lie in something else?
Again for reference, my video is very experimental, the cuts are very fast that sync with the sound.

Hate to bring up an old thread, but this is EXACTLY the same type of issue I am always having, and rather than be accused of not doing a search, I thought that I'd reply to this and see if any can give some insight.
I'm in the exact same situation where the type of edits that I do are critical in syncing audio and sfx to visual cues in the video. As the OP mentioned, I spend countless hours getting things just right on the Premiere timeline, only to have things be not quite right on export...regardless of format it seems.
The bigges then I'm thinking is the root cause is the fact that many audio sources are different. Most music from CDs or online are in 44kHz whereas default sequences in Premiere are in 48kHz, as well as audio from video cameras.
It's really difficult to understand what is the "proper" workflow when working with 48kHz and 44kHz to ensure that WYHIWYG (what you hear is what you get), on export.
Is there anyone that can explain or point in the right direction to solve this issue?

AV sync problems when rendering Quicktime in PE 8

I have a simple problem when rendering to Quicktime format fromPremere Elements 8: The AV sync goes out of whack.
I have tried rendering:
(a). To MPEG - output is fine.
(b). To WMV - output is fine.
(c). MOV - av sync errors
I am assembling about five clips. The first clip plays fine. The AV sync problems starts at the second clip - the audio is a good 3 seconds or so ahead of the video.
Everything is fine in the editing window.
I am running in Windows 7. To make sure it is not the player, I have played the quicktime output in Windows Media and itunes and the same problem is in both.
Has anyone seen this issue?
Thanks.

Hi Steve,
Sorry for the confusion. It a sensible suggestion to identify the input formats and output formats and I would most appreciate your inputs to this issue because I admit that I am really struggling here to get a workflow going.
Input formats:
1. MJPEG 1280x720P at 24 frames per second (from a Panasonic Lumix Camera)
2. WMV 1280x720P at 24 frames per second from output of other programs (which only support wmv output at High def output)
3. MPEG2 1280x720P at 24 frames per second (and sometimes 25 frames per second) from other sources
Target output formats are:
1. Blu-Ray
2. MP4 container format @ 1280x720P for playing on my Apple TV
3. DVD (ordinary plain PAL DVD at 720x576P at 25 frames per second)
My goal is have Pre Elements 8 Project settings in High Def and then to simply target all three outputs from one project so that I do not have to redo all of the projects with different project settings.
Workflow is in two stages:
Step 1 is to create one project for each Chapter and save to disk: The inputs are from all three input formats that I identified above (High Def - MJPEG, WMV, and MPEG2). I would like to edit, mix the audio, and then save each chapter to disk. The format in which I save this is preferably some kind of high def format that can be edited easily at a later time.
Step 2 is to create the Project that is used to assemble each chapter for final output: This is the project where I put in Chapter marks, create menus, etc. The target outputs from this chapter are Blu Ray (high def), AppleTV (high def), and PAL DVD (Standard def).
In all cases, I set up my Project Settings as HDV-AVI for internal rendering because all inputs are high def and most target outputs are high def.
Issues that I am dealing with:
1. I cannot figure out the best export format to go from Step 1 to Step 2. HDV-AVI doesn't seem to be available as an export format. Basically, I am looking for an export format that puts the least strain on resources when they are read in for Step 2 and retains the highest quality.
2. Most of my inputs are 24 frames per second but the internal rendering for Pre Elements 8 seems to be 25 frames per second. Frame rate conversion can be quite tricky and can put significant strain on resources, but it is not clear if this is straining Pre Elements 8 or not. It does seem to be. I am happy to convert my files into a format that puts the least strain on Pre Elements 8 internal rendering and yet produces the best output.
Note: If you ask - why do I do this in two steps? It is because I am always putting a strain on system resources when operating in high def. Unless I am careful, I get a message that Pre Element is "low on resources" followed by a crash shortly thereafter. I have Win7 32 bit, 4 GB RAM, no other programs running, all drivers updated with the most recent version (yes - even the NVIDIA driver) so there really isn't anything else that I can do in this area.
So I am looking for suggestions in the following areas:
1. An alternative workflow that produces the three high def outputs with the three high def inputs defined above that doesn't cause Pre Elements to continually go low on resources and crash.
OR
2. A recommendation for a high def format that puts minimal strain on Pre Element resources?
Thanks!

Audio Sync Issue When Exporting to Quicktime

Currently using Premiere Pro CS3 3.2 and Quicktime 7.5.5
When I export to a quicktime .mov, my audio is a few frames out of sync. I've tried downgrading to older versions of quicktime with no success. Everything is completely in sync inside Premiere. If I import my rendered out-of-sync .mov back into Premiere, it magically syncs up fine again. It's the weirdest thing.
Help!

Scott:
There is a workaround.
I never really found a solid cause/solution, but if you're noticing that you have a couple of white frames at the end of your Quicktime exports, then you're probably suffering the same problem I have. Tech people I have checked with have suggested that the problem may be related to the use of .mp3 sound files (as opposed to .wav) in the Premiere project, but after removing them and replacing them with .wav's the problem persisted.
I am not technical enough to figure out exactly what's causing the problem, but I think it must have something to do with the Adobe Media Encoder (at least how it works on my computer). From what I've read on the subject, the Media Encoder is Premiere's Achilles's Heel.
Changing versions of Quicktime did nothing. Others trying to solve this problem have tried exporting their files with every conceivable variation of options and settings in the Adobe Media Encoder with no positive result.
I'm not the only one with this issue, but searches of the Internet show it to be relatively rare, so it's probably some weird glitch somewhere deep in my system. It's not widely-reported enough for anyone to care about addressing this bug. Of the few people that I've found suffering from this anomaly, none have found a fix.
But the good news is that I have found a workaround that accomplishes getting a quicktime file out properly that does work for me. I avoid the Adobe Media Encoder completely.
Step 1: Go to File > Export > Movie, and under Settings > General choose QuickTime, under Video > Compressor choose H.264, then Uncompressed Audio. I have not experimented with other settings, but believe that most of them will do just fine.
If you examine the quicktime file you've just exported, you'll see it works just swell; i.e. no white frames at the end of the movie and the sound syncs up perfectly. Okay, sounds great---but there's no way to limit the data rate using this method, which means we're stuck with a ridiculously large file.
The solution is to load the Quicktime file that you've just exported into Quicktime Pro, and now export it using data rate compression / sound compression options to suit your tastes. Bingo!
The other workaround that I have heard from some is to export your movie (again, avoiding the Adobe Media Encoder, instead using File > Export > Movie) as an Uncompressed AVI, and then compress with QT pro as before. This method didn't work for me, something about not having the proper codec on my system to read the AVI file that was exported, which makes absolutely zero sense but I couldn't find the right codec anywhere, even after identifying it with some super-duper codec identification utility. Go figure!
So, you'll have to get QT Pro ($30 I think) to use this workaround, but it does work, and that's what counts. I have no idea if there's a QT Pro clone or similar program available out there. Compression/decompression and all that jazz is way beyond me and I'm just happy to be able to get my file finally out there in working condition.
The only other bit of information I might share with you is that I tried searching the Internet at great length to try and solve this issue, but on the rare occasion I did find someone suffering this problem they were as confounded and frustrated as I was, and no one had a real solution. I continued to search with different search terms and tripped over the clues to this solution when searching for "white frame problem" in relation to Premiere. I even believe that if you search the Abobe forums you may find some posts about it, so if you're inclined to learn more about it, I suggest concentrating your searches with terms that refer to the white frame problem/issue, instead of the terms I used for so long, such as "Premiere Audio Sync Quicktime" and the endless permutations thereof.
But I'll bet this workaround works for you. Let me know, and if you'd like me to try it on one of your exports on my computer I'd be happy to give it a go.
I have often wondered if upgrading to CS4 would solve this problem. Are you using CS3 like me? If I could be sure CS4 made this issue vanish I would jump on it, but there just isn't enough information out there to know for sure. I'm inclined to think not.
Please do let me know if this solution works for you, or if you dig up any new information.
Thanks!

Slight but noticeable sync problem when exporting to MOV

Similar Messages

Maybe you are looking for