Slight scratches in the black part of the back

Hi,
being said in the subject I've got some slight scratches or rather abrasions in the black part of the back of the iPhone. Probably caused due to the cradle because they are all in the same line. Anyone expierenced the same? And is there a way to get them off?

I'm continually amazed at how much people are concerned about slight scratches to the iPhone. I know it's a great looking piece of kit, but it's bound to suffer some wear and tear given it's usage pattern. I'm reminded of the time I bought a new car and had sleepless nights when i found a small scratch on it. After a few months, it didn't really bother me that much.
The part you need to protect is the screen, which you look at all the time. It's pretty scratch resistant, but it makes sense to buy some sort of case to protect it when it's in your pocket with keys and/or pens. There are plenty of threads on the "best" case around.
If the scratches are a real bother, you can easily buy a replacement back cover from ebay for $15 at: http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=230212988581.
But note that doing this yourself will void the warranty.
Message was edited by: jia10

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Screen in the ipad 2 is not working but not warranty because of scratches in the back?

I recently bought an Ipad 2 with apple care, suddenly few days ago the screen stopped working. I reset, restored everything with no success.
After speaking with the customer support over the phone several times (almost 100$ in phone bill!!!) they told me that I could not substitute the product within the due warranty because of some scratches in the back of the devices.
Although they realized that the scratches have nothing to do with the screen issue, they said that these scratches are categorized as "accidental damages" and therefore the warranty doesn't cover that!
I tried to explain that I don't care if my Ipad as some scratches and i don't want that to be covered, I only want the screen to be working and this is an obvious problem of manifacturing!
Bottom line they are now asking 500$ in order to change my 3 weeks old IPAD 2 malfunctioning only because the external part has got some scratches!
Is this standard?

Hey Baelt,
Thanks for the question. I understand that you are experiencing issues with the multi-touch display on your iPad 2. The following resource outlines troubleshooting steps for this symptom:
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
Restart your device
Hold the On/Off button until "slider to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
If you can't restart your device, reset it by pressing and holding the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.
Clean the screen with a soft, slightly damp, lint-free cloth.
Avoid using the device while wearing gloves, with wet hands, or immediately after applying hand lotion.
If you have a protective case, or if you are using a plastic sheet or film on the display, try removing them and testing the device without it.
If the steps above don't resolve your issue, please schedule a service appointment with an Apple Retail Store for evaluation. If an Apple Retail store is not an option, contact Apple to find out your best service option or see the Service FAQ for your product.
Thanks,
Matt M.

Will the 1 year warranty cover scratches on the back of my iPod touch? Perhaps give me a new itouch?

I have quite a few scratches on the back of my itouch, one really long one. I was wondering if I could go to the store with my "1 year warranty" and get a new one? My 1 year warranty is almost ending, so I wanted to see if this would work. Thanks

No. The warranty states:
This warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; (c) to damage caused by use with another product; (d) to damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external cause; (e) to damage caused by operating the Apple Product outside Apple’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Apple or an Apple Authorized Service Provider (“AASP”); (g) to an Apple Product that has been modified to alter functionality or capability without the written permission of Apple; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the Apple Product, or if any serial number has been removed or defaced from the Apple Product.

Micro scratches on the back of the phone? My first day with the phone and have scratches

So I picked up a Z3 at T mobile this morning. After reading online about the phone I must say I am happy so far ..besides one thing. A huge bummer at that!
All the marketing info says the back glass is scratch resistant. I have no idea how but at the end of day one I have mutiple micro scratches on the back glass. T movile only sells the black phone and they are noticable with the right angle. I can imagine on the white or copper it would be less noticable. Anyways ..Is this problem other users have had? I never used cases with my phone and have never had problmes with scratches. At this point I'm considering a case if I can find one I like and going to look for protector for the back.
I have no idea how I could of made the small scratches. I put my pone in a empty pocket. And have not dropped it. I used it on table at work durning lunch. Flat surface. Maybe.. maybe it had suger or slat particles on it. . but nothing noticable. I love this phone it's very attractive and I like the hardware. I just can believe it could be so fragile.

Sorry to hear that, you should contact Tmobile or Xperia care directly
http://www.sonymobile.com/global-en/support/contact-us/
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

HT201209 My wife purchased an iTunes gift card for me and I scratched off the back to get the code and when I entered it to redeem it told me that it had already been redeemed what do I do?

My wife purchased an iTunes gift card for me and I scratched off the back to get the code and when I entered it to redeem it told me that it had already been redeemed what do I do?

Try Here > http://support.apple.com/kb/TS1292
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
And there is this...
http://www.apple.com/hk/en/support/itunes/store/giftcard/

Is there a way to get scratches off the back off my ipod?

My ipod has some scratches on the back and i was wondering if there was a way to get them off.

This works for removing scratches from the front and the back.
Restore your iPod nano to new condition with a $4 can of Brasso

My iphone5c is still under the 1 year warranty, the top button constantly sticks and does not work properly will Apple still replace my phone even though there is a few chips and scratches on the back?

My iphone5c is still under the 1 year warranty, the top button constantly sticks and does not work properly will Apple still replace my phone even though there is a few chips and scratches on the back?

As Peter says above, only an Apple Store genius can advise you.
But to further clarify, you seem to postulate that if Apple helps you, the cure would be a replacement. That is not necessarily true. Let them look at it and advise you what the remedy is. They may offer you nothing (saying it's your fault), or they may offer you a solution (keeping your current iPhone), or possibly a replacement.

I have an iPod Touch 4G and i noticed soon after i bought it that the screen was slightly separated from the back metal plate on the top right corner...

I have an iPod Touch 4G and i noticed soon after i bought it that the screen was slightly separated from the back metal plate on the top right corner, and I didn't have any problems up until a few days ago. The touch screen doesn't work properly in most places, and that is getting very annoying! So, my question is, can I get a replacement and if so which model would i get, the 4g or 5g?( I'm a little confused about which one I would get IF I were to get a replacement.) I would like an answer asap please!

If under warranty and not abused Apple will exchange your iPod for a refurbished one of the same mode.. Sorry, no upgrade.

Case that will prevent scratches on the back?

Hi--
I was wondering if anyone has advice as to which cases--readily available at the Apple Store, Best Buy, etc.--do a good job of preventing scratches on the back of the iPod Touch 2G. I know that silicon cases will scratch it up, so I'm staying away from those. Are there any hard cases that will work from your experiences? I've ordered a skin from BestSkinsEver, which is like the InvisibleShield, but am looking for something that will work in the meantime, until that arrives. Any suggestions are much appreciated.
Thanks!

I've run into the exact same concern - already suffered some scratching on the back of my 32GB Touch 2G (insert very frowned face here).
BestBuy, Staples, WalMart, and the Apple Store were very picked over - post Christmas rush I'm assuming, so my choices were very slim. I haven't picked one up yet, but a friend of mine was just over with his iPhone and had a nice hard case that covered only the back of his phone. It was a solid fit and didn't add too much bulk.
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Replacement iPad Air came scratched on the back

I recently found a dead pixel on my new iPad Air that I bought at Target on Black Friday so I scheduled a genius appointment and had it swapped out for one with a good display. Upon getting home and inspecting it a bit, I noticed that the back of the iPad had minor scratches along the edges. You can imagine my disappointment. I rescheduled an appointment at the Genius Bar but I have a feeling that they're going to tell me that they don't cover cosmetic blemishes even though that's literally how they gave it to me. I guess I got overly confident in apples quality control only to end up with this situation. Does anyone know if they'll be willing to swap out the scratched unit that I received?

I don't know - you'll have to find out from Apple.
I am not speaking for Apple - but here's one question I would ask myself if I were in the same circumstance:
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Scratched on the back of my MacBook Pro, can I get this fixed with Apple Care?

Hello community,
today I found out there are some scatches in the back my aluminum MacBook Pro. There is one fairly deep scratch. This has probably happened in my backpack since I use it for school.
My question is: is this something Apple Care will help me fix? If not, how much will it cost to get a completely new back.
Regards,
Alwin.

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What is the best way to obliterate a scratch on the back of the iPad?

As the subject says, I need to make a scratch go away on the back of my iPad. I don't know what made the scratch, but it is about 2 inches long and extends from near the center (doesn't touch the apple) toward the edge. I don't want to touch any steel wool to it for fear that it will make a worse mark. So I am curious if there is a good (and well tried) way of making it look new again.
Thanks,
Tom

There is absolutely nothing that you can do that wouldn't be even more noticeable than the scratch. You can't polish it out, because the back of an iPad is not polished... You'll end up with this big polished mark on the back that stands out more from the "matte" texture than the scratch does. I believe the texture is achieved by something similar to sand blasting, but that process would not be something a home user could do, and would probably be VERY detrimental to the finished iPad.

How to fix a scratch on the back of an iPod touch 5g, How to fix a scratch on the back of an iPod touch 5g

One day I put my iPod touch 5g in my pocket with a quarter then when I took it out it was scratched on the back

Cover it with a case.
If you are good with fingernail polish or acrylic paint that might work too.

Scratches on the back of my MacBook Pro, are these from where they machined the aluminium or was this a worker at the factory being careless?

There are lots of uniform scratches that are evenly spaced on on the back of my MacBook Pro (Retina, 13-inch, Late 2013), are these from where they machined the aluminium or was this a worker at the factory being careless? They are pretty light scratches and sometimes not visible, has anyone got the same on their laptop?
Thanks in advance!

There's no way to know the reason why they are there, but it looks like a human mistake.
You have 14 days to return your Mac if you bought it from Apple, so do it and get a new one. This is what you should do if you have any problem

My iPhone 5c is all scratched on the back. How can i make it look brand new?

please can you tell me the cheapest way possible on getting a scratch free phone and to make it look new.

You will never accomplish that except by never removing it from the box after purchase. If you don't mind spending money take it to an Apple Store and see if they can replace the rear part of the case. Or you can have a jeweler polish the rear cover.

Slight scratches in the black part of the back

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