Slow access to files that are already being opened by another user

HI,
A client has a Windows 2008 server setup with Windows 7 workstations.  When a user opens a document (docx, xlsx etc) on the server it opens without an issues.  If a second user tries to open the same file that the first user is in, the second users
computer hangs for about 2-3 minutes before bringing up the 'another user in accessing this file' box.   This is happening with every file type and with any user.  
Any ideas?

Hi,
Do you mean that only the office files have the issue or all file types have the issue? Please refer to the thread below to troubleshoot the issue:
File Server Role: Slow access for "opened files" and slow Explorer browsing
http://social.technet.microsoft.com/Forums/windowsserver/en-US/3b73f5c3-9f6b-4270-bef3-14c14137e734/file-server-role-slow-access-for-opened-files-and-slow-explorer-browsing?forum=winserver8gen
Regards,
Mandy
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