Slow Browsing and Streaming

Question

Since last Monday ive had extremely sluggish browsing speeds and buffering video even on low settings, my speed tests come back around 44mb (My ip profile was 63mb and is now lowered 47mb) and on applications like Steam I am getting those speeds, but the connection is not as solid as it was. This problem is on multiple devices both wired are wireless i have restarted the router and done a factory reset. Prior to this my service has been excellent but last week it has been terrible with some sites/videos just failing to load and if they do load it can take 20-30 seconds. Any Help would be appreciated.

Answer 1

not sure how much to post, but this was to bt.com 
Tracing route to bt.com [193.113.9.164] over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms BThomehub.home [192.168.1.254]
2 14 ms 15 ms 15 ms 217.32.144.72
3 52 ms 15 ms 15 ms 217.32.144.126
4 20 ms 20 ms 21 ms 213.120.181.42
5 20 ms 20 ms 20 ms 217.41.169.59
6 20 ms 20 ms 20 ms 217.41.169.107
7 20 ms 20 ms 20 ms acc1-xe-5-0-2.sf.21cn-ipp.bt.net [109.159.251.11 1]
8 34 ms 32 ms 30 ms core1-te-0-13-0-12.ilford.ukcore.bt.net [109.159 .251.127]
9 30 ms 30 ms 31 ms core1-pos1-1.birmingham.ukcore.bt.net [62.172.10 3.89]
10 32 ms 49 ms 32 ms iar1-gig5-4.birmingham.ukcore.bt.net [62.6.196.9 4]
11 36 ms 36 ms 36 ms 62.172.57.218
12 * * * Request timed out.
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