Slow Browsing/Problem connecting to games

Hi,
About two weeks ago I started to have a problem with my internet, webpages were slow to load, some not loading at all, and a number of games were suffering from disconnects. Upon contacting BT technical support they found a problem with our Home Hub 3.0 so sent us a new one.
However after setting up the new hub, i'm still having the exact same problems. The slow browsing is on both my PC which is connected by ethernet, and my laptop which is wireless. Despite this during peak and off-peak times, BT's speedtest is telling me that my PC has 75mb download speed and 16MB upload speeds.

Have you tried changing the DNS setting to google DNS on your devices
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Similar Messages

  • Slow browsing problem

    I am having intermittent trouble with slow browsing. I have a Linksys BEFW114v4. There are 4 computers using it. One is a laptop which sometimes uses wireless, but runs faster when physically connected. The laptop experiences slow browsing rarely, another experiences it sometimes, the Mac experiences it frequently, and my pc experiences it frequently and has for the longest time. I have a cable package, tv, phone, and internet, so I called the cable company when it was running slow. As soon as I picked up the phone my pages loaded and ran well while I was talking the the rep. She said that it showed that I was not accessing the internet as all. Then she said that 37 seconds later it show as connected. They sent someone out and he said he couldn't find anything wrong, except when he called in for some info they said it looked like something was behind the modem, but they didn't know what. The technician said maybe my router old and not working properly. How would I know? I would appreciate any help. Thank you.

    try to access the web interface 192.168.1.1 and change the MTU=1400...you could also update the firmware if necessary

  • Slow browser sppeds

    Switched to Leopard and the slow browser problem is back. Hawaiian Starman solved this issue (see below) in the past.
    Anything new to try with Leopard?
    From nov 29, 2006 post by Starman
    Go to the System Preferences>Network panel
    - Location - set up a personal location by clicking on the drop down menu and selecting "add a location". Use a name familiar to you. Once established, select "apply".
    * Next, click on the "Show" drop down menu and select Network Port Configurations. Only Ethernet ought to be checked. Move it to the top of the list (you can drag it). Select "apply".
    * Back to the "Show" menu, select "Ethernet". Click on the TCP panel. There enter 4.2.2.2 in the DNS servers box and select "apply".
    Creating a personal location seems to speed things up. Otherwise, the "automatic" function has a tendency to "search" for available locations.
    In the Finder, go to your Utilities folder and select "Terminal". Once the screen is open enter lookupd -flushcache and press return. This clears out the DNS cache. Once done, quit Terminal.
    Restart the computer, then try Safari. Post back and let me know how you make out.

    Hello Hawaiian Starman,
    Thanks very much for your very helpful posts re slow connections. They have taken care of our problem for any computer attached to an Ethernet cable. However, the problem persists for machines connected via wifi. And, the problem differs between each machine (1 desktop PowerPC G5 and 2 Intel MacBook Pros).
    Here is the timeline.
    We are moving from Starband satellite internet to a local provider who supplies wireless connectivity (http://www.sunncast.net/). With the suggestions you have posted, we find that any machine connected via ethernet cable gets very fast connectivity and has no problems with the "problem" websites. However, after the installer left and we settled down for the evening, we found that one of the 2 laptops was having difficulty with several of the "problem" websites. Washington Post was not accessible at all. Curiously, it was the machine that had been fully upgraded to 10.4.11 that was having no difficulty! Given that several upgrades were necessary for the other laptop. it was decided to upgrade the system, ignoring things like iDvd, iTunes, etc. for the moment. The result of this upgrade was a serious deterioration of speed with all of the "problem" websites having an enormous slowdown. The ONLY problem seen (so far) with the properly performing laptop was that gmail just displays nothing and goes into an infinite download loop in Camino but loads instantly in Safari.
    Quite a while was spent checking and comparing networking setup (preferences) to no avail. Later I realized that Safari was operating in Rosetta mode on the functioning laptop, but making that change did nothing to help. The browser on the G5 behaves essentially like the slow laptop. No Washington Post, very slow NY Times, TNR, Amazon useless, etc.
    Late night fooling showed that turning off javascript in Safari improved speed enormously, but, of course, that had it's own problems with most of these sites.
    As a final note, both of these laptops have visited numerous hotels, colleges, business offices, etc. and connected instantly with no problems. Thanks for any help you can give us.

  • Fast internet connection but very slow browsing

    Hi,
    For some time now we have been struggling with very slow browsing speeds. Sometimes the web page will not even load. ADSL speed checks show a good up and down speed and shown below and everything appears to run well if we simply download a file.
    Do any of the numbers below indicate any problems?
    We have various pc's both hard wired and connected wirelessly and the problems are the same on all. The laptop works fine on my office connection.
    Any help greatly appreciated.
    ADSL Line Status
    Connection Information
    Line state:
    Connected
    Connection time:
    2 days, 22:27:19
    Downstream:
    17.55 Mbps
    Upstream:
    1.053 Mbps
    ADSL Settings
    VPI/VCI:
    0/38
    Type:
    PPPoA
    Modulation:
    G.992.5 Annex A
    Latency type:
    Interleaved
    Noise margin (Down/Up):
    3.6 dB / 7.0 dB
    Line attenuation (Down/Up):
    20.9 dB / 11.1 dB
    Output power (Down/Up):
    20.1 dBm / 12.6 dBm
    FEC Events (Down/Up):
    8822810 / 44550
    CRC Events (Down/Up):
    121 / 59570
    Loss of Framing (Local/Remote):
    0 / 0
    Loss of Signal (Local/Remote):
    0 / 0
    Loss of Power (Local/Remote):
    0 / 0
    HEC Events (Down/Up):
    1805 / 164783
    Error Seconds (Local/Remote):
    87 / 45535

    Hi,
    Thanks for replying.
    line test was fine.
    Here are results from bt speed tester
    1. Best Effort Test: -provides background information.
    Download  Speed
    15.57 Mbps
    0 Mbps
    21 Mbps
    Max Achievable Speed
     Download speedachieved during the test was - 15.57 Mbps
     For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
     IP Profile for your line is - 16.12 Mbps
    2. Upstream Test: -provides background information.
    Upload Speed
    0.83 Mbps
    0 Mbps
    0.83 Mbps
    Max Achievable Speed
    Upload speed achieved during the test was - 0.83Mbps
     Additional Information:
     Upstream Rate IP profile on your line is - 0.83 Mbps

  • New iPhone, will not connect to Game Center app. I have tried rebooting phone/app. Phone is connecting to Twitter/iTunes/AppStore all fine. Not sure what the problem is.

    I have tried rebooting phone/app. Phone is connecting to Twitter/iTunes/AppStore all fine. Not sure what the problem is. Every time I hit sign in I get "could not connect to game center server".

    same problem on iphone 4s.  Other people posting problems too.  Must be on Apples end.

  • I have money on account at iTunes. I cannot access it through my games, especially The Hobbit game. It give me an error messages saying there is a problem connecting to iTunes account. I have changed my password now and I still cannot get into the account

    I have money on my iTunes account. I cannot purchase premiums for the games I play! Especially the Hobbit Middle Earth game. I get an error message saying there is a problem connecting to my iTunes account. I have changed my password and still cannot use the account. I purchase my iTunes and App cards at Food Lion and Walmart and don't use a credit card. Can anyone help?

    Try loging out of and back into your AppleId: (Settings app > iTunes&App Stores > [tap on your account] > Sign out. Then sign back in.
    Contact iTunes support: http://www.apple.com/support/itunes/contact/

  • I have a problem when i am connecting my mbpr to a monitor , the internet is going very slow when i connect to the monitor plz help me if i buy a vga to minidisplay it will help??

    i have a problem when i am connecting my mbpr to a monitor , the internet is going very slow when i connect to the monitor plz help me if i buy a vga to minidisplay it will help??

    dovdov2,
    are you saying that when you connect your MacBook Pro to a monitor, your Internet connection slows down, but when you disconnect the monitor, it speeds up again, and that this is reproducible from one day to another?
    Does this happen both under OS X and under Windows 7, or only under one of them?
    How are you currently connecting your MacBook Pro to your monitor?

  • Connection problems with online games

    I have been having problems with all of online games while using the wireless WRT100 router. I am having problems connecting with all the players... Some players I can connect with, but some I can't. I think it might have something to do with a firewall or opening ports. Can someone please help me with this.

    are you palying computer games, or using gaming device like XBOX PS3 etc. Which games do you play? Did you try updating firmware?

  • Slow internet problem on my iMac solved by installing Google Chrome browser

    Slow internet problem on my iMac solved by installing Google Chrome. My daughter came with her macbook pro loaded with OSX 10.6.8 but running Chrome and she could open all my problem websites instantly. So fault was in Safari. Thanks for all your help.  My original post has disappeared

    Original post is at:
    All of my pre 2012 macs extremely slow to load web pages but my son's 2014 mac and my iphone and ipad 2 load same sites instantly

  • Slow browsing on WRT54G

    I am having slow page load on one of my laptops connected wirelessly.  One laptop runs vista home and seems to work fine.  The other runs XP professional and is slow browsing and loading web pages.  The XP laptop seems fine when connected to the wired connection but slow connected wireless.  Any suggestions?  TIA.

    There are many causes for poor wireless connections, and many solutions:
    First of all, give your network a unique SSID. Do not use "linksys". If you are using "linksys" you may be trying to connect to your neighbor's router. Also set "SSID Broadcast" to "enabled". This will help your computer find and lock on to your router's signal.
    Next, download and install the latest driver for your wireless card.
    If the above does not fix the problem, then proceed:
    Poor wireless connections are often caused by radio interference from other 2.4 GHz devices. This includes wireless phones, wireless baby monitors, microwave ovens, wireless mice and keyboards, wireless speakers, and your neighbor's wireless network. In rare cases, Bluetooth devices can interfere. Even some 5+ GHz phones also use the 2.4 Ghz band. Unplug these devices, and see if that corrects your problem.
    In your router, try a different channel. There are 11 channels in the 2.4 GHz band. Usually channel 1, 6, or 11 works best. Check out your neighbors, and see what channel they are using. Because the channels overlap one another, try to stay at least +5 or -5 channels from your strongest neighbors. For example, if you have a strong neighbor on channel 9, try any channel 1 through 4.
    Also, try to locate the router about 4 to 6 feet above the floor, in an open area. Do not locate it behind your monitor or near other computer equipment or speakers. The antenna should be vertical.
    Also, in the computer, go to your wireless software, and go to "Preferred Networks" (sometimes called "Profiles" ). There are probably a few networks listed. Delete any network named "linksys". Also delete any network that you do not recognize, or that you no longer use. If your current network is not listed, enter its info (SSID, encryption (if any), and key (if any) ). Then select your current network and make it your default network, and set it to automatic login. You may need to go to "settings" to do this, or you may need to right click on your network and select "Properties" or "settings".
    Some users have reported improved wireless performance by switching to WPA encryption.
    If you continue to have problems, try the following:
    For wireless g routers, try setting the "Transmission Rate" to 54 Mbps.
    If you still have trouble, download and install the latest firmware for your router. After a firmware upgrade, you must reset the router to factory defaults, then setup the router again from scratch. If you saved a router configuration file, DO NOT use it.
    Hope this helps.  Please report back as to which suggestion helped you.

  • Windows 7 VERY slow browsing and creating folders

    Hi!
    I'm having a rather strange problem with Windows 7 RC.  I've noticed that browsing folders is generally slower than in WinXP, but still acceptable.  But lately I'm having a lot of difficulties moving files, creating folders, renaming folders and files, and even waiting for an Explorer window to refresh after some external app has created or modified a file.  Sometimes I have to wait up to 30 seconds for a new folder to be created, and another 10 or 15 after I rename it (from "New Folder" to whatever else).
    This does not happen in every folder in my HDD, but I don't know exactly in which ones.  I thought it was the indexed folders, so I removed a few from the Windows Indexing database, and they were still slow (after system reboot and all).  Then I thought it would probably happen in folders that are part of a library, so I removed them and the problem was still there.  I can't think of another reason for this to happen in some folders and not others.  It seems to happen in my frequently used folders, which honestly sucks.
    Just for the record, here's my system's specs:
    Dell Inspiron 9400 laptop (e1705), late 2006 model
    2GB DDR2 667 ram
    320 GB 7200 rpm seagate HDD, aftermarket (really fast drive, not the problem here)
    Intel Core Duo (Centrino Duo) 2.0GHZ
    Windows 7 RC, multiboot with WinXP
    Thanks!!!

    For the benefit of those who are being driven nuts with SLLOOOWWWW Explorer 'Problems', I list the methodology which has worked for me.
    As always, 'Use at Own Risk' and 'Your Mileage May Vary'.
    Do NOT repeat NOT perform these steps unless youfully understand the ramifications and are prepared to live with the consequences.
    BACKUP FIRST !!! - Create a RESTORE POINT!
    The latest incarnations of Windows attempt to 'out-think' the user in order to provide a 'Better Computing Experience', and that is well and good for the average Joe-Blow, but NOT what the Power-User wants or expects.  There are MANY suggestions as
    to the cause and solution(s) for slow Explorer response, but we have to remember just how much work is going on behind the scenes.
    Much of that work is to provide 'pretty' screen enhancements and to make for 'simpler' Searching.  By foregoing some of these we can reclaim quite a lot of CPU cycles and Disk I/O for our own (Applications) use.
    Before you embark on any changes, carefully assess just how you use your PC. - How important are Thumbnails? - What value does Content View really provide? - Can you implement a Folder structure and File-Naming convention which makes Snippets and Content
    indexing of little use?
    You'll still be able to see local thumbnails if that's what you want, they will just be remade each time you open the folder and select Thumbnail (Large Icon) View.  This is usually less bothersome than the time loss of having a 'Master' Thumbnail
    cache maintained and updated for every file operation.
    Certainly, some 3rd Party 'add-ons' (Power Archiver for one! & similar) may cause problems, as can poorly configured A/V programs (realtime checking of Notepad for instance, every time it is opened??? Why not bring back the old innoculate method?) -
    but I digress.
    For many, the slow Explorer problem exists without any of the suspects / causes mentioned in previous Posts, or elsewhere online.
    I repeat: 'This methodology has worked for me - Your Mileage May Vary'.
    Now for the fun & games:
    Kill the time and resource hog 'Indexing Services' - Plenty of advice on how to do that is available online.
    DISALLOW Indexing on all volumes.
    To retain the ability to search for my files, I have been using the Search Everything tool from:
    http://www.voidtools.com/ which searches ONLY on local or removable NTFS volumes. (ie NOT FAT32 USB Drives!)  But that poses very little problem when I examine my real-world use of any Search Tool.
    SE needs Administrator privileges for its low-level file-system access, certainly not an issue to have a responsive Global Search at your fingertips.
    With 34.5 Gb (> 137,000 files in > 20,000 folders) on HDD, and 627 Gb (> 2,300,000 files in > 82,500 folders) on a Portable USB Drive, Search Everything has about 74Kb RAM usage and the db file is 10.5 Mb on disk - not a huge overhead.
    The initial run occupied about 10 minutes of my setting options and less than 5 minutes for the building of the database.
    The online FAQ has plenty of information including how to use wildcards, Path Matching, boolean operators and regex use.
    With a lean mean responsive search at hand, now to clobber some more of the 'features' which are supposed to 'help' us in our computing experience...
    Big Guns Time!
    Start Group Policy Editor -
    Start > Run > gpedit.msc
    Navigate to:
    Local Computer Policy > Computer Configuration > Administrative Templates > Windows Components > Windows Explorer
    Locate and ENABLE the settings as listed:
    1. Turn off the display of thumbnails and only display icons on network folders
    Disables the display of thumbnails on network folders in Windows Explorer.
    Windows Explorer displays thumbnails on network folders by default.
    If you enable this policy. Windows Explorer will only display icons and never display thumbnails on network folders.
    That gets rid of the first time-waster - Network access is slow enough without adding the extra traffic for thumbnails, and many PCs are stand-alone anyway.
    2. Turn off the caching of thumbnails in hidden thumbs.db files.
    Turns off the caching of thumbnails in hidden thumbs.db files.
    This policy setting allows you to configure Windows Explorer to cache thumbnails of items residing in network folders in hidden thumbs.db files.
    If you enable this policy setting, Windows Explorer does not create, read from, or write to thumbs.db files.
    If you disable or do not configure this policy setting, Windows Explorer creates, reads from, and writes to thumbs.db files.
    This goes hand-in hand with 1.
    3. Turn off Windows Libraries features that rely on indexed file data
    This policy setting allows you to turn off Windows Libraries features that need indexed file metadata to function properly. If you enable this policy, some Windows Libraries features will be turned off to better handle included folders that have been
    redirected to non-indexed network locations. Setting this policy will:
    * Disable all Arrangement views except for "By Folder"
    * Disable all Search filter suggestions other than "Date Modified" and "Size"
    * Disable view of file content snippets in Content mode when search results are returned
    * Disable ability to stack in the Context menu and Column headers
    * Exclude Libraries from the scope of Start search
    This policy will not enable users to add unsupported locations to Libraries.
    If you enable this policy, Windows Libraries features that rely on indexed file data will be disabled.
    If you disable or do not configure this policy, all default Window Libraries features will be enabled.
    Well, with Indexing turned OFF, this one is a real no-brainer, isn't it?
    4. Turn off the display of snippets in Content view mode
    Disables the display of snippets when Content view mode is turned on.
    Windows Explorer shows snippets in Content view mode by default.
    If you enable this policy, Windows Explorer will not display snippets in Content view mode.
    That stops peeking into every file and trying to decode the snippet - MORE time-saving.
    5. Turn off caching of thumbnail pictures
    This setting controls whether the thumbnail views are cached.
    If you enable this setting, thumbnail views are not cached.
    If you disable or do not configure this setting, thumbnail views are cached.
    Note: For shared corporate workstations or computers where security is a top concern, you should enable this setting to turn off the thumbnail view cache, because the thumbnail cache can be read by everyone.
    It (IMHO) is faster to generate the thumbnails as needed (for my usage anyway), rather than to be attempting to maintain a global cache each time a file is created, modified, deleted or moved.
    This completely cuts out the thumbnail caching overheads, and makes quite an impressive speed difference.  Even on an old 1.7 GHz Laptop with 2 Gb RAM and an Intel 915GM Graphics Card (NOT the best choice for Win 7 by any means!).
    6. Turn off numerical sorting in Windows Explorer
    This policy setting allows you to have file names sorted literally (as in Windows 2000 and earlier) rather than in numerical order.
    If you enable this policy setting, Windows Explorer will sort file names by each digit in a file name (for example, 111 < 22 < 3).
    If you disable or do not configure this policy setting, Windows Explorer will sort file names by increasing number value (for example, 3 < 22 < 111).
    Do I REALLY want to waste the time on this procedure? If I want to sequence my files, I'll prefix the filenames with 0's - 003 < 022 < 111. Not a problem!
    Subjectively, these changes make for a much more responsive system.
    Objectively, moving over 2.3 Gb (7,500+ files) via 'Drag & Drop' from HDD to USB Drive shrank from 12 Mins+ to about 8 Mins. Explorer did NOT 'freeze', and I could freely change the displayed folders in both the Source and Target Explorer windows.
    I hope that this is of use to others, it has served me well for the last several months.
    A few minor delays when wanting thumbnail views, but certainly FAR LESS DELAY than before the changes, and
    no more stalled Explorer.
    2010: - Windows? - MAC OS X? - LINUX? - UBUNTU? - 1982: - Commodore C=64? - Amiga? - BBC Micro? - Apple II? - Same old play, only the actors have changed.

  • Slow Browser (Safari) Speed Since Upgrading to 10.8

    Hello- I upgraded to Mountain Lion from Lion last week. I have noticed a signficant slow down in browser performance since upgrading. Very slugish now. I noticed it immediately, but thought I'd give it time and different internet connections. Nope... still very noticeable.
    Problem: Slow browsing speed since going from 10.7 to 10.8
    Setup: 10.8.5 with latest safari, MBair 2012 w/SSD and 8GB ram - Plenty of disk space
    What I've tried: Fixing permissions, cleaning cache, reseting safari, cleaning cookies, DNS (open vs. google vs. standard)
    Any advice? Thx.

    Please answer as many of the following questions as you can. You may already have answered some of them.
    1. Have you restarted your router and broadband modem since you first noticed the problem? If the answer is no, do that now and see whether there's any change.
    2. Are any other web browsers installed, and are they the same?
    3. What about other Internet applications, such as iTunes and the App Store?
    4. Are there any other devices on the same network that can browse the Web, and are they affected?
    5. If you can test Safari on another network, is it the same there?
    6. If you connect to your router with Wi-Fi and you can also connect with Ethernet, do that and turn off Wi-Fi. Any difference?

  • Incredibly slow browsing despite line speed of 3.5...

    For about the last week I've had incredibly slow browsing. When I run the BT speed checker it comes back at between 3.5M and 4M. It's like the data is broken up into chunks which are separated by a lot of time. It's like the bad old days of dialup.
    The speed tester comes back and said
    download speed was 3692Kbps
    range 1000-7150Kbps
    DSL connection rate 4672Kbps downstream and 888Kbps upstream
    IP profile 4000Kbps
    Best Efforts 11.51:20.86:67.63
    Are there any other tests or web sites, I should visit to try and establish what's going on, before I bite the bullet and report it as a fault?
    I'm running Windows XP on a homehub 1 connected with an Ethernet cable and IE8
    George Humphries

    Sorry I didn't reply straight away it got so bad I couldn't do anything, so I reported it as afault.
    I was told there was a fault in the exchange and someone would call me.
    No-one has called me back,  but overnight the problem seems to have gone.
    The current stats are below, but I don't know what they mean.
    DSL Connection
    Link Information
    Uptime:
    0 days, 2:22:31
    Modulation:
    G.992.5 annex A
    Bandwidth (Up/Down) [kbps/kbps]:
    888 / 4,891
    Data Transferred (Sent/Received) [MB/MB]:
    1.98 / 23.60
    Output Power (Up/Down) [dBm]:
    12.5 / 19.0
    Line Attenuation (Up/Down) [dB]:
    28.0 / 52.0
    SN Margin (Up/Down) [dB]:
    6.5 / 6.0
    Vendor ID (Local/Remote):
    TMMB / TSTC
    Loss of Framing (Local/Remote):
    0 / 0
    Loss of Signal (Local/Remote):
    1 / 0
    Loss of Power (Local/Remote):
    0 / 0
    Loss of Link (Remote):
    0
    Error Seconds (Local/Remote):
    30 / 0
    FEC Errors (Up/Down):
    1,077,323 / 0
    CRC Errors (Up/Down):
    35,999 / 43
    HEC Errors (Up/Down):
    80,382 / 24
    Line Profile:
    Fast
    George

  • Can the wireless card in my mac wear out and slow down internet connection??

    can the wireless card in my mac wear out and slow down internet connection??

    Yes the WiFi card can wear out but not what you would really call wearing out like a pair of pants do. It can start to fail causing the connection between your computer and your Wifi router to slow down, IE transmit and receive less data in a given time period. And then it will fail completely.
    But as to your internet connection being affected by a failing WiFi card no that can't happen.
    If you turn the WiFi off and connect the computer to your router with an Ethernet cable does your internet browsing and downloading speed increase? If it does then there may be something wrong with the WiFi card in your computer or the WiFi section of your router. Hard to say which.
    If after connecting the computer to your router with an Ethernet cable and your speeds do not increase then it is a problem with the router or on your ISPs end.

  • Slow Browser on Loading Pictures on Facebook? Anybody Else Having These Issues?

    Does anyone else have these Slow Browser Picture Loading Problems like I am having an have had for the past 2 weeks, because Att Uverse Internet cConnection has been running Super Slow? I pay for ATT High Speed Internet Connection of 24MBPS and the fastest I have had for the past 2 weeks is between 9 & 12 MBPS Download and 4.20 MBPS on the Upload. 

      Are those speeds wired or wireless?
    A couple of things to try, disable IPv6 if enabled.  Also could try Google DNS instead of the RG DNS.
    https://developers.google.com/speed/public-dns/docs/using
    Chris
    Please NO SD stretch-o-vision or 480 SD HD Channels
    Need Help? PM ATT Uverse Care (all service problems)
    ATT Customer Care(all other problems)
    Your Results May Vary, In My Humble Opinion
    I Call It Like I See It, Simply a U-verse user, nothing more

Maybe you are looking for