Slow buffering of purchased content

I bought two TV series for iTunes, The Walking Dead and American Pickers. The former is in HD and the latter in standard. I don't have a problem watching American Pickers, but The Walking Dead is almost impossible to watch without getting frustrated due to the way the ATV buffers the content. There is only about two minutes of play time before the show catches up with the buffer and pauses for a minute while another two minutes is buffered. I went into iTunes and increased the streaming buffer size to Large, but that didn't seem to affect it. Is there any solution to this? I even tried pausing the show, letting the buffer build up a sizable lead, and then playing the show. The show still caught up to the buffer and paused to reload! This is incredibly annoying and pretty much prevents any enjoyment of the show. I'm using an Apple Time Capsule (first gen) as my Router. The iTunes library is on an external hard drive connected to my laptop, which initially I thought might be an issue--but I think the issue is actually with HD content. Standard def files and Netflix play fine.

I use an Airport extreme (802.11n just like your TC) and have no problems with 720p content using 5.1 sound. Since this only occurs on your LAN WiFi with purchased content that is streaming from iTunes to your ATV2 as I understand you post.....there are two suggestions: check your cabling to the peripheral holding the iTunes library. and second eliminate other use of the network when you are streaming (although it makes no difference for me)....Or maybe consider an ethernet connection to the ATV2.........even if you can't run a cable several devices are available that let you use your home wiring for and ethernet connection that will of course be more than fast enough.

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Purchased content horribly slow recently only on Apple TV

Purchased content on wifi Apple TV is horribly slow within the past week. On two different devices in two different homes over different networks. I get content will play in X hours message. All other streaming apps work just fine.
Over the same networks with an iPad (retina) content plays instantly.
Something is wrong with Apple services on Apple TV.

Hi cgbarrett,
If you are having difficulty with purchased content downloading slowly to your Apple TV, you may want to troubleshoot using the steps in this article -
Apple TV (2nd and 3rd generation): Troubleshooting playback performance
http://support.apple.com/kb/TS3623
Thanks for using Apple Support Communities.
Best,
Brett L

How do we split our iCloud accounts but keep one iTunes account so we can share purchased content for our multiple iPhones and iPads?

How do we split our iCloud accounts but keep one iTunes account so we can share purchased content for our multiple iPhones and iPads?

You can migrate a copy of the data to a new account, then delete the other person's data from each account. To do this, on the phone that will be changing accounts, if you have any photos in photo stream that you want to keep on the phone, save these to your camera roll by opening the photo stream album in the thumbnail view, tapping Edit, then tap all the photos you want to save, tap Share and tap Save to Camera Roll. If you have any synced notes that you want to keep on the phone, email these to yourself so you can create new notes in the new account.
Once this is done, go to Settings>iCloud, scroll to the bottom and tap Delete Account. (This will only delete the account from this phone, not from iCloud. The phone that will be keeping the account will not be effected by this.) When prompted about what to do with the iCloud data, be sure to select Keep On My iPhone. Next, set up a new iCloud account using a different Apple ID (if you don't have one, tap Get a Free Apple ID at the bottom). Then turn iCloud data syncing for contacts, etc. back to On, and when prompted about merging with iCloud, choose Merge. This will upload the data to the new account. You will create a new icloud email address with you turn Mail to On.
Finally, to un-merge the data you will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the data you don't want (such as deleting your wife's data from your account, and vice versa).

HT4623 Why is it that if I synch my iPad and with my laptop the ipad still has to download purchased content although it was already downloaded to the PC?

Why is it that when I synch my iPad with itunes, the purchased content still (especially music and movies) have again to download on the iPad eventhough the content has been downloaded to itunes already?

But where are you seeing evidence of that? Explain what makes you think that they are being downloaded from iCloud? Do you see a cloud icon next to the music and movies on the iPad? That simply means that they are available in iCloud for you to download without having to go to the purchased tabs of the stores on your device if you want to download them again.
You can turn that off in Settings>iTunes and App Store>Show All>Videos>Off and Music>Off.

Can iTunes share purchased content across Apple IDs within one household, OR

QUESTION ONE
Will iTunes share purchased content using TWOApple IDs, across different devices within one household?
QUESTION TWO
Should each device with a separate user have its own iCloud ID? CONCURRENTLY, should each device belonging to the SAME user use the SAME cloud ID?
QUESTION THREE
I think I "can" use one Apple ID, and just usedifferent iCloud IDs for EACH device. Am I fundamentally wrong? Am I legallywrong?
UNDERSTOOD FACTS:
1) Apple states, each person should have their own AppleID: http://support.apple.com/kb/HE37
2) iCloud servicesare: mail, contacts,calendar etc...
3) iTunes servicesare: music, videos, Apps, etc...
You can sync iTunes across up to5 different computers using your Apple ID: http://support.apple.com/kb/ht1420, however there does not seem to be alimit of how many Apple devices youcan sync within using a single iTunes account (Apple ID). *NOTE: beware automaticsynchronization of new apps..
4) iTunesin the Cloud is a different animal altogether! This should allow sharing of all iTunes content across all “your” devices, aslong as it was purchased thru iTunes (If not, you need to shell out an additional $25/yr for iTunes Match)
SCENARIO: I got a new iPhone, and am giving theold iPhone to my spouse. ALL iTunes content has been managed and purchased using oneApple ID that matches one iCloud ID. Ideally, just like anyother family using multiple Apple products and usingiCloud; we would like to SHARE songs & Apps, but NOT share calendars, mail etc...(sharing contacts would be nice).
QUESTION FOUR
Under the above scenario, must I have a “.me email” account?
I have been reading threadsabout managing content across multiple devices, using different IDs, both AppleIDs and Cloud IDs, and there is a LOT of confusion. I'm visual, so I've attached the graphic illustrating how I "think" I should proceed. **I have not set up the new iPhone yet.
We do not have a Mac or a".me email" account, and we use Gmail.
Any help is appreciated!

I have the computer authorized to use the Apple ID content (been using iTunes since 2007).
My issue is I cannot create sperate iCloud IDs for each device. I get prompted/directed to create a new Apple ID, which is what I want to avoid. I want to use one "FAMILY" AppleID as it is, and use iCloud IDs for each device.
My logic is: ALL my purchases are tied to an AppleID, and I just want to share on devices that leave the house, like another iPhone.
So- what to do? How to get a seperate iCloud ID without a seperate AppleID? I have an iPhone & iPad, husband has an iTouch & iPhone. How to share selectively? All devices were originally setup using one Cloud ID and one Apple ID. Now I need new IDs to represent the new user on the iTouch & iPhone.

HT2204 What is the best way to use iTunes Match with two Apple ID's that have purchased content?

Hello.
In my early years of using iOS devices i have unwittingly made the mistake of creating a second Apple ID for my second device. So now i have two Apple ID's with purchased content associated with them.
I have turned on iTunes Match with the account that has the bulk of my music linked to it. But my second account has maybe 150-200 songs (and lots of apps) that i really like and don't want to loose. Activating iTunes Match for the main account wiped these 150-200 songs off my iOS devices and replace them. Is it possible to have content from both my apple id's on my devices at the same time? Is it possible to combine the content from both of my accounts?

I'll try to help a bit.
ITunes match space is different to icloud space. With iTunes match you get storage for 25,000 non iTunes purchased tracks and other than a limit for individual file size, there is no memory limit.
You can turn match on individuallyon each device (I have it turned off on my iPod but turned on on my iPad and iPhone). When you turn it on then you get access to all the tracks, and in my experience any playlists I create have transferred over very well. I understand that some people have had trouble with playlists though.
I'm not quite clear with exactly what you mean regarding cleaning up your library, but be careful about using Match for this. There is no guarantee that matched songs will be exactly the same version as your own copy, due to some mismatches, so you could find some problems there. Personall, I am cleaning up my library before matching, but I am rather particular about keeping my library the way I want it. If you aren't as fussed then match could be the answer.
Hope that helped.

HT3819 can my husband and I share purchased content on our iPads, like movies?

Can my husband and I share purchased content on our iPads, like movies? I wouldn't want to buy them twice.

Yes. You can sync as many idevices as you like to one library.

Can i remove purchased content from one itunes account to a new account?

i have 3 ipads on my one icloud account and my one phone my family shares the content on the 3 ipads.
I am getting my oldest child a i phone and want to move some of the shared content to her new phone and one if the ipads.to her own itunes account.
can i select some of the purchased content and move to a new itunes account? Please help

Purchased content is permanently tied to the ID used to purchase it and connot be moved to another ID. You can still sync it to her new phone from an authorized computer. If she is moving to a different computer, you can also authothize the new computer for the ID used to purchase it, then use home sharing to copy the purchased media to the new iTiunes library, where she can then synch it to her new phone.

My computer crashed and once restored I could only sync purchased content. I dont want to lose my non-ITunes puchased content. What can I do?

My computer crashed and once restored I could only sync "purchased content". I dont want to lose over 500 songs. My ITunes file now only contained the "purchased content" items. My Ipod Touch still contains all the original music. HELP!! How can I download music from my IPod Touch and somehow get it into my computer (ITunes Lirbary)...... Can I down load my content to a computer that does not have ITunes installed?

See this older post from another forum member Zevoneer covering the different ways to copy content (including non-iTunes purchased content) from your iPod back to your PC.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
Yay for Sioux Falls!
B-rock

I'm using itunes from my mac mini and all my purchased content shows up in my itunes library. However, I synched it with my apple tv and many of the shows, music, and movies don't show up on the computer library on the apple tv. Any ideas?

I have a mac mini that I use my itunes on. Purchased content shows up fine on the itunes library, movies, tv shows and music. I have linked my apple tv to it. When I check my computer library via the apple tv many of the movies, music and tv shows are missing. How can I fix this?

Welcome to the Apple Community.
Which Apple TV do you have.

Has any Coldplay fan lost purchased content within iTunes, I have recently noticed my Coldplay Live 2012 purchased on iTunes is gone from my iCloud library and no longer available for purchase ! A bit strange considering there new album just went on sale

Recently I have noticed my iTune purchased concert movies after being put back in the cloud are currently missing.
I have never had purchased content from iTunes vanish from my iCloud library and also not be available for purchase on iTunes.
When I had Apple personnel attempt to push the content back to me, they could not find Coldplay's Live 2012.
Even more strange considering their new album just went on sale and renewed interest must be prompting fans to review their collections.
A beautifully shot concert film is missing, a sad situation to be sure!
Thanks for any iCloud wisdom and other fans noticing the same thing.

Hi kevs place,
If you have issues with missing content in iTunes you may want to follow the steps in this article to try to recover it -
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Thanks for using Apple Support Communities.
Best,
Brett L

I dont have any icons except computers and settings. how do i find istore with all my previous purchased content?

i dont have any icons except computers and settings. how do i find istore with all my previous purchased content?

That is the result when the Apple TV has lost the Internet connection.

Apple TV not playing purchased content. iTunes account Issue?

Like many others, I'm having issues getting Apple TV to play purchased content for a specific iTunes account. After hitting the play button, the movie or TV show thinks about it then reverts back to the information page. This has been happening for just under a week.
I have two other accounts on my Apple TV, and they are both working OK. I asked another mate with an Apple TV to load my account onto his unit and he gets the same issue.
In an attempt to rectify the issue I have:
Reset my password fo itunes. No luck.
Restored the factory settings on the Apple TV. No luck.
Double check account and billing details. No Luck.
I really want to get this resolved. Can someone suggest a fix please!

SOLVED.
I had the same problem minutes ago... I solved it by signing out my apple id from the apple tv and then sign in again. Movies start playing now! Hope this works for you too

Apple TV won't play purchased content

Apple TV 2 and Apple TV 3 - Software version 6.2.1 - same problem happening on both of my Apple TV devices.
I have almost full access to the iTunes store from both of my Apple TV devices. I can access Netflix and I can make iTunes purchases of movies and songs, etc. When I try to watch the movie I've purchased, it begins to load, goes to "authorizing" and then I get the message: "iTunes is currently unavailable. Try again later." This has been happening since last weekend. I talked to numerous representatives who really never helped and seemed to just try and placate me with a generic answer that would get me off their phone so that they could move on to a problem they COULD solve. The last rep, who was supposed to be a higher level rep told me that a server was down and it would come back in 24-48 hours. I didn't believe him when he said it and clearly that wasn't the problem since I am still having problems. AGAIN TODAY I've tried everything I can think of including restarting over and over, reseting the Apple TV and finally restoring the Apple TV to factory settings, which seems to have disabled my iTunes account and required me to go to "iForgot" to reset my password. I did all of this which took at least an hour of my time and in the end, I get the same error. Over the years I have spent literally thousands of dollars on content that I cannot access. I have read older issues where people have had similar problems but they usually get a few minutes into the movie before that happens. I can't get the movie (or song, etc.) to even start to play. I can get the movie to play from my iPad though. I have reopened my case. I am so frustrated right now because I have movies that I bought that I can't watch. Any ideas??

I have been getting frustrated with this as well.
I purchase content on my iMac, download it to my HDD then normally access that content on my ATV via "Home Sharing." Prior to the iOS 8 and Yosemite updates to all of the devices, this scenario worked perfectly.
Ever since the updates have been installed, I have to reboot EVERYTHING (router, iMac, ATV) to get my iTunes library show up on the ATV, then after I watch a movie and come back to watch another, I have to reboot EVERYTHING again.
My fix has been to unplug the ATV and access my Ultraviolet movies on my PS3 until such time as Apple can come up with a proper fix. It's nice to have a device that works properly.

10.9.3 update slow buffering to ATV

After updating to 10.9.3 I am experinceing very slow buffering speeds to ATV 3rd gen.
Both devices are running over a gigabit network. I dont understand why the speeds will have dropped? Is there anything that can be done to fix this.

Hello TimHackett,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning Airplay:
iOS: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS4215
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

Slow buffering of purchased content

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