Slow connection/Bad ping while gaming.

Question

Okay, so ive had BT total broadband for some time now and its always been good for me, ive recently placed and order for infinity and waiting on that processing.  But the past few weeks even before christmas ive been getting quite a bad connection, nothing with my set up of the homehub has changed at all, on my adsl setting it says i should get around 3.5mb/s download and almost 1mb/s upload.  Im getting nowhere near this now, i get about 350kb/s max download and when im playing online games that used to run very well i get awful pings of over 100 and it just impossible to continue gaming in that state as you would imagine, ive done a silent line test and my line is silent.  Here are my adsl settings and speedtest, any help is greatly appriciated!
Connection information
Line state
Connected
Connection time
0 days, 2:17:57
Downstream
3,961 Kbps
Upstream
932 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.3
Latency type
Interleaved
Noise margin (Down/Up)
7.6 dB / 5.8 dB
Line attenuation (Down/Up)
46.5 dB / 27.7 dB
Output power (Down/Up)
0.0 dBm / 12.9 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
18639 / 0
CRC Errors (Down/Up)
142 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
97
Download speedachieved during the test was - 3461 Kbps
 For your connection, the acceptable range of speedsis 1200-4000 Kbps.
 Additional Information:
 Your DSL Connection Rate :3961 Kbps(DOWN-STREAM), 932 Kbps(UP-STREAM)
 IP Profile for your line is - 3500 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 11.23:25.4:63.36 (SBE:NBEBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
Upload speed achieved during the test was - 758 Kbps
 Additional Information:
 Upstream Rate IP profile on your line is - 932 Kbps

Answer 1

your stats look ok and your profile is correct for your speed and the download at 3461 looks ok for your profile.
I would expect a better speed for an attenuation of 46.5 on adsl2
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