Slow Connection this Morning.

Noticed My connection was slow this morning, done the appropiate test via ethernet from my macbook to the HH3. Got a result of download speed 6.72 and upload speed 9.95. The ip profile my line is 16 - 73 mbps. I clicked on the further diagnostics and it said contact your ISP. I tried restarting the HH3 but same result. Could a Moderator please pm me.

Looks as if you don't need the mods for now.  If you do later, they don't usually react automatically to posts here, even if you ask.  You must contact them explicitly at http://bt.custhelp.com/app/contact_email/c/4951 . But be aware they take 3 working days to reply: sometimes more if busy.  
Also, I guess they work mainly by email rather than phoning, but not sure.

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