Slow download - HELP

Hi,
I just purchased the 80g ipod and I'm trying to download a movie.....I purchased the movie from itunes, but now it is saying that is takes 8 hours to complete. I don't know what is wrong, I am not using dial-up. Can someone tell me what the problem is?

Dr. Doss:
I also have a new 80gb ipod, and just tried to download video to it for the first time. I found it took about 5-6 minutes to download a single episode of Grey's Anatomy (30 minutes, I think). Does this ratio sound right, to you? I'm using a high-speed cable modem on a pretty fast Dell tower (2.8 Ghz, 512 MB RAM). For some reason, I was thinking the download would be faster, but maybe the technology just isn't there yet. Are downloads faster on Macs?
On a related topic, is it possible to download video from sources other than itunes? Their tv and movie offerings are quite limited.
Thanks so much,
ad

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More Than One Computer Trying to Access Web = Very Slow Download Speeds?

We have Verizon DSL with a basic Westell modem, which supposedly is only a modem with no router capabilities. We have an Airport Extreme Snow Base Station that acts as a WDS Main, with one other AEB Snow as a WDS Remote. All computers have unique ip addresses in the 10.0.1.X range as provided by the WDS Main's DHCP.
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... the one computer I am looking at right now shows DNS servers as 10.0.1.1, which is the internal ip address of the AEB. Could this be part of the problem?
That is normal and shouldn't cause a problem. Essentially it tells the computer to ask the snow AirPort base station (ABS) for DNS information. The ABS will then provide the DNS information which it currently received from the ISP.
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My Macbook Pro(I bought in November 2012) 8 GB Ram, Suddenly Running Super Slow Please Help Me

Hello Experts ,
Please help me
my macbook Suddenly Running Very slow not vey its super slow please help i am attaching Report
EtreCheck version: 2.1.8 (121)
Report generated February 5, 2015 at 6:04:18 AM PST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
    MacBook Pro - model: MacBookPro9,2
    1 2.9 GHz Intel Core i7 CPU: 2-core
    8 GB RAM Upgradeable
        BANK 0/DIMM0
            4 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 410
Video Information: ℹ️
    Intel HD Graphics 4000
        Color LCD 1280 x 800
System Software: ℹ️
    OS X 10.10.2 (14C109) - Time since boot: 10:25:19
Disk Information: ℹ️
    TOSHIBA MK7559GSXF disk0 : (750.16 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / : 748.93 GB (242.19 GB free)
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    MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
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    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Configuration files: ℹ️
    /etc/hosts - Count: 1
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Library/Extensions
    [not loaded]    com.BlackBerry.driver.USBCDCNCM (1.0.10 - SDK 10.7) [Click for support]
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Startup Items: ℹ️
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Problem System Launch Agents: ℹ️
    [loaded]    com.paragon.NTFS.trial.plist [Click for support]
    [loaded]    com.paragon.NTFS.upd.plist [Click for support]
Launch Agents: ℹ️
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    [running]    com.teamviewer.teamviewer.plist [Click for support]
    [running]    com.teamviewer.teamviewer_desktop.plist [Click for support]
    [running]    jp.co.canon.CUPSCMFP.BG.plist [Click for support]
    [running]    jp.co.canon.UFR2.BG.plist [Click for support]
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    [loaded]    com.google.keystone.daemon.plist [Click for support]
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    Flip4Mac WMV [Click for support]
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Remove Clean My Mac: http://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac-2
If you are not using TeamViewer, remove it also. If you had it running while you ran Etrecheck, then it doesn't need to be removed.
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My Macbook Pro 13 running 10.8.4 has a slow download on safari.

Hello, I have a Macbook Pro 13 running mountain lion 10.8.4 has a very slow download on safari and i don't know why it is like this. Any help with this please.

1.Download speed depends on the Internet Service Provider.
2.Power off the router. Wait awhile. Power it back on. Wait until all the lights are lit up properly.
   It will take a while.
   Restart the computer.
3.Start up in Safe Mode
   http://support.apple.com/kb/PH11212
4.Reset Safari.
Click Safari in the menu bar.
From the drop down select "Reset Safari".
Uncheck the box next to " Remove saved names and passwords".
Click "Reset".
5.Empty Caches
Safari > Preference > Advanced
Checkmark the box for "Show Develop menu in menu bar".
Develop menu will appear in the Safari menu bar.
Click Develop and select "Empty Caches" from the dropdown.

How many thousands of Apple TV users have to scream their complaints before Apple will respond to the fury over the impossibly slow download speeds of movies bought through iTunes??????

How many thousands of Apple TV users have to scream their complaints before Apple will respond to the fury over the impossibly slow download speeds of movies bought through iTunes?

As jules says, your rate (currently at least) may be slow.
If it used to be good I wonder is your ISP is slowing ('throttling') your speed after you've used so many GB of a quota each day or month - check what they think you should be getting as a download speed.
While Apple's servers do occasionally play up, it's generally the ISP being slow not Apple.
If you're using Google's DNS servers that has caused issues for some.
Recommended speeds for near instant playback:
SD         2.5Mbps
720p      6 Mbps
1080p    8 Mbps
Is your speed test from somewhere like speedtest.net?
It might be helpful to post Mbps to ensure we/you are not confusing speeds by using different units to those measured.
AC

Very Slow Download Speed

Hi,
I am experiencing very slow downloading speeds, when I am just normally downloading something in Safari, or downloading a torrent with upto 100 seeders.
The maximum download speed I have seen on my computer is 80kb/s, which is painfully slow for downloading the Adobe trials, when they reach about 1gb.
I have a router, connected to 2 computers, and speedtest.net has told me that my download speed is 1mb/s.
It seems like download speeds are being restricted to 80kb/s, so is there any way to 'unlock' full potential downloading speeds?
Any help much appreciated!
-Ollie
Message was edited by: Ollie A

I think you're making the same mistake a lot of people make.
The maximum download speed I have seen on my computer is 80kb/s
Safari reports downloads in kiloBYTES per second, not kilobits, so that 80KB/s translates to about 640 kilobits per second.
downloading the Adobe trials, when they reach about 1gb
Really? 1 gigabit per second? I assume that's a typo.
speedtest.net has told me that my download speed is 1mb/s
therefore your downloads are progressing at about 64% of maximum. That sounds about right - you won't get maximum throughput for every download - it will vary based on server location, network load and more.

MacBook Pro: Very slow download

Hi, I'm experiencing very slow download speed with Macbook pro recently. Tried download the same file using a Window notebook worked fine. please help.
I was downloading a spreadsheet from Hotmail: Download speed on Mac: 700b/s; Download speed on Window Notebook: 2Mb/s.

That's insane.
Are you sure you don't mean 30Mbps?
Anyway, have you downloaded a test file hosted via ftp by your ISP?

Very slow download speeds with ATT U-Verse

Hello,
Experiencing very slow download speeds with Macbook Pro 2011, on Lion, and ATT UVerse Max, which should allow for an avg. 11-12 MBPS speed. Instead, I get a fluctuating 60-370 kbps speed. I am not experiencing this problem on my Windows machines (Laptop running Windows 7 and Desktop on XP), it is only affecting the Macbook pro. I wonder if this issue is a known problem with ATT U-Verse and Macs, I spent hours yesterday with their support online and they couldn't help me, stating that from their side all settings were OK; the first representative from ATT re-booted the router remotely and that seemed to work for about 10 minutes, and then it went back to a crawling speed...
Any suggestions welcome!
Thanks

Do you have QOS enabled in your router? Did you try plugging the win7 laptop directly and check the speed?

Very slow download speed with intermittent halts

Need some help.
I run Apple os/x latest version and have since yesterday begun to experience constant very slow download speeds.
I have rebooted the router and I have reset it. I have tested with wireless and wired into router. No real change.
The results are below and are pretty consistent no matter when or with what computer I test it with.
This is very frustrating and I would like to know if anyone has experienced this and if there is anything I can do before calling for service.
Thank you in advance.
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
SendBufferSize set to [131768]
running 10s outbound test (client to server) . . . . . 5.44Mb/s
running 10s inbound test (server to client) . . . . . . 1.94Mb/s
------ Client System Details ------
OS data&colon; Name = Mac OS X, Architecture = x86_64, Version = 10.8.2
Java data&colon; Vendor = Apple Inc., Version = 1.6.0_37
------ Web100 Detailed Analysis ------
Client Receive Window detected at 359104 bytes.
10 Mbps Ethernet link found.
Link set to Full Duplex mode
Information: throughput is limited by other network traffic.
Good network cable(s) found
Normal duplex operation found.
Web100 reports the Round trip time = 22.89 msec; the Packet size = 1448 Bytes; and
There were 159 packets retransmitted, 288 duplicate acks received, and 394 SACK blocks received
The connection stalled 9 times due to packet loss
The connection was idle 2.01 seconds (16.75%) of the time
This connection is sender limited 35.49% of the time.
This connection is network limited 64.51% of the time.
Excessive packet loss is impacting your performance, check the auto-negotiate function on your local PC and network switch
Web100 reports TCP negotiated the optional Performance Settings to:
RFC 2018 Selective Acknowledgment: ON
RFC 896 Nagle Algorithm: ON
RFC 3168 Explicit Congestion Notification: OFF
RFC 1323 Time Stamping: ON
RFC 1323 Window Scaling: ON
Information: Network Middlebox is modifying MSS variable
Server IP addresses are preserved End-to-End
Information: Network Address Translation (NAT) box is modifying the Client's IP address
Server says [71.100.xxx.xxx] but Client says [192.168.1.9]

Both wired or wireless.
auto - negotiate
Thank you.

My Take on the Reception and Slow Download Speed Issue

I seriously believe that the reception problems are a result of something that AT&T has done... Here's why. I started having issues with reception variation and very slow download performance BEFORE the release of iPhone 4 or iOS4. I went to AT&T and got a new SIM. No improvement. I complained at the Apple Store about the variable reception, and the fact that when downloading, the phone got extremely hot to the touch. Because I have been a good Apple customer, the Genius replaced the phone. No improvement. I only upgraded to iOS4 after getting the refurbed "new" phone-- the new OS hasn't really done anything for me other than shorten my battery life..... I am getting pretty tired of sitting in one physical spot, and watching my signal strength go from 5-bars 3G to 1-bar EDGE to "no service" in the span of a few minutes.... Somebody had better do something about this issue, or it's back to Sprint with the new HTC Evo 4G..... Never had reception issues with them!!

It could be a bit of a design flaw but it could also be affected by iOS4.. any phone with an ariel when hold against skin makes the signal drop period! The only reason its more news worthy is because its actully part of the case.
It certainly does need fixing but a software update could help improve it for both iphone 4 and 3G/3GS. Ive heard the older models have been suffering this too.
The reception issue didnt really bother me that much I hold it naturally in my right hand and I dont get a signal issue mainly because I noticed my finger doesnt make contact with the space between the two antennas but then if I apply a finger over the space seprating the antennas the signal does indeed drop its like the two seperated antennas cancel eachother out.
But I know having to buy a case is a bit stupid when it should work without it but for a phone that cost 500-600 why the **** wouldnt you want to protect it?
Personally I love the phone the camera is awesome especially the quality of the front facing camera it looks amazing as good as the 3 mega pixel camera on the 3GS.
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Extremely slow download speeds and internet browsing on Macbook pro

I recently got a 13"" macbook pro. System config - Maverick OS/i7 dual core/8GB RAM/750 GB HDD, Almost 690GB of free space available. I am expriencing extremely slow download and internet browsing speed. I have to wait for almost 10-12 seconds for normal sites to download. The app updates and downloads are painstakingly slow.
The internet speeds are working perfectly fine on my Windows Laptop, and even on my mobile phones. So, the there's no issue of network. Also, I have cleared safari cache etc, just to be sure. But nothing's really helping.
Can any one help me here.
Thanks !
Chetan

Please answer as many of the following questions as you can. You may already have answered some of them. In that case, there's no need to repeat the answers.
Have you restarted your router and your broadband device (if they're separate) since you first noticed the problem? If the answer is no, do that now and see whether there's any change.
Quit and relaunch the browser. Any change?
Log out and log back in. Any change?
Enable Private Browsing in the Safari menu. Any change?
Are any other web browsers installed, and are they the same? What about other Internet applications, such as iTunes and the App Store?
If other browsers and Internet applications are also affected, follow these instructions and test. Any change?
If only Safari is affected, launch the Activity Monitor application and enter "web" (without the quotes) in the search box. If a process named "Safari Web Content" is shown in red or is using more than about 5% of a CPU, select it and force it to quit by clicking the X or Quit Process button in the toolbar of the window. There may be more than one such process. Any improvement?
Again, if only Safari is involved, open the iCloud preference pane and uncheck the box marked Safari, if it's checked. Any change?
Are there any other devices on the same network that can browse the Web, and are they affected?
If you can test Safari on another network, is it the same there?
If you connect to your router with Wi-Fi and you can also connect with Ethernet, do that and turn off Wi-Fi. Any difference?

Very Slow Downloads & Timeouts.......Interesting Info!

Hi,
Like many other users have posted I have been having problems with very slow downloads in the last few days and connection problems to the itunes store where the rest of the internet was fine.
After trying disabling firewalls, upgrading to IE7 etc. etc. I tried using Anonymizer SSL to bypass my ISP and any country restrictions and create a direct pipe from my PC to the anonymizer servers in the USA. I should add I am in Japan by the way and access the US store but have had no problems up until a few days ago.
Low and behold my download speed is back.
I am awaiting a response from the ISP whether they have changed anything but I think it unlikely.
So this leaves the following options for myself and other users:
1) The ISP is capping traffic to itunes. Other American sites are unaffected so it is not a country specific problem.
2) iTunes itself is denying a suitable level of service to users accessing the american store outside of the US based on IP address!
These are the only two options I can think of right now. I believe number 1 is unlikely knowing my ISP but I will add to the post if that proves to be correct.
If anyone has any more technical ideas why a normal ISP connection would be slow wheras a SSL tunnel direct to the states is faster I would be very interested to know and may help a lot of other people out who are outside the US and access the store.

Hi spike_japan,
Thanks for the info! However, I've been trying to find a software that does this for Mac comps, but i cant find one. Also, they only work when you want to surf the web anonymously.
Can you enlighten me on how you bypassed your isp to connect straight to the anonymizer servers in the USA? I'm also using the iTunes store and for the past 2 weeks, i've been getting really slow downloads. I've been downloading a tv episode for over a week one - not one season, one episode. It says 80 hours remaining. So please help me out.
I'm sure many peope are having this problem too. Thanks in advance.
Ben

Ipad air slow download

My ipad air started downloading very slow yesterday. I can't watch you tube due to slow download and can't download new software update. I am on wifi only and other devices are working fine on wifi. I have restarted ipad and wifi to no avail. Any suggestions?

Close all apps on the iPad and then reset the device. See if that helps at all.
To close an app, drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Any way to avoid Slow download of apps on ipad2

Really sick of this slow download of apps and YouTube streaming on iPad 2. It's blazing fast on my android phone at least 50 times faster with same connections.

Hello skatrdude19,
Welcome to the Discussions Boards,
While there is no way to just have the icons fill the empty spaces, you do have a reset option that will accomplish it.
Go to Settings > General > Reset.
You'll see the option to Reset Home Screen Layout.
Resetting it will fill in those empty spaces, but the arrangement of the resulting icons may require some manual re-arranging to get the icons to the pages you want, and it's not a reversible reset. Once you reset the Home Page layout, you will have to re-arrange icons manually.
Hope that helps,
Charles H.

Card reader - Slow Downloads

For some unknown reason I am suddenly experiencing extremely slow downloads when attempting to download images from my compact flash cards using a card reader to an Iomega external drive.
Until recently downloading a 16GB card to my external drive would probably take no more than 15-20 minutes.
However for some reason I cannot fathom out this now takes a full 3 hours !!
I have several compact flash cards and the problem occurs with all cards so I'm confident it is not a media card issue.
In addition I also have two different card readers and the problem is the same with both. I have also tried using another cable connecting the card reader to the Mac and the cable from the external drive to Mac to no avail.
For the record the compact flash cards are genuine Sandisk Extreme Pro cards with a read/write speed of 90MB/s.
Not sure its entirely relevant but I have recently upgraded to Lion 10.7.2 and downloaded trial versions of Aperture and Adobe Photoshop.
I have Also run a system scan using Mackeeper and cleared the Cache etc.
I am now running out of ideas so any help or advice much appreciated.
As already mentioned the problem has only started and was never an issue before using the same hardware, cards etc.
Eos

Hello sam45,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand you are having issues with your SD card being slow to be read from after you updated your computer to Windows 8.1.
I am curious have you tried re-formating the SD card on the new OS?
Have you tried other SD cards to see if the issue is consistant? Have you tried a clean profile on your computer? To do this simply make a new profile/user and see if the SD card still takes a while.
Do you have an Anti-Virus running on your computer? If you do try disabling it to see if the issue persists.
If you could provide me with the answers to these questions it would be of great help in finding you a solution. Thank you for posting on the HP Forums. Have a wonderful day!
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Slow download - HELP

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